The role of customer clubs in recent telecom relationships

International Journal of Service Industry Management

Volumn 16, Issue 5, 2005, Pages 436-454

  Roos, Inger ^a   Gustafsson, Anders ^a   Edvardsson, Bo ^a  

^a KARLSTAD UNIVERSITY   (Sweden)

Author keywords

Customer relations; Sweden; Telecommunications; Trade associations

Indexed keywords

EID: 26844445652     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564230510625750     Document Type: Review

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