What students want: Generation y and the changing function of the academic library

Portal

Volumn 5, Issue 3, 2005, Pages 405-420

  Gardner, Susan ^a   Eng, Susanna ^a  

^a UNIVERSITY OF SOUTHERN CALIFORNIA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 24944521474     PISSN: 15312542     EISSN: None     Source Type: Journal    
DOI: 10.1353/pla.2005.0034     Document Type: Review

References (71)

1. Neil Howe and William Strauss, Millennials Rising: The Next Great Generation (New York: Vintage Books, 2000).
2. Stephen R. Merritt, "Generation Y: A Perspective on America's Next Generation and Their Impact on Higher Education," reported by Shelley Neville, Serials Librarian 42, 1/2 (2002): 43-4.
3. Merritt, 41-50;
4. Diana Oblinger, "Boomers, Gen-Xers & Millennials: Understanding the New Students," EDUCAUSE Review 38, 4 (July/August 2003): 37-47;
5. Deborah Sheesley, "The 'Net Generation: Characteristics of Traditional-Aged College Students and Implications for Academic Information Services," College & Undergraduate Libraries 9, 2 (2002): 25-42;
6. and Kate Manuel, "Teaching Information Literacy to Generation Y," Journal of Library Administration 36, 1/2 (2002): 195-217.
7. Harold B. Shill and Shawn Tonner, "Creating a Better Place: Physical Improvements in Academic Libraries, 1995-2002," College & Research Libraries 64, 6 (November 2003): 433.
8. Oblinger, 39.
9. Scott Carlson, "The Deserted Library," Chronicle of Higher Education 48 (November 16, 2001): A35-8.
10. Association of Research Libraries, "ARL Statistics: Service Trends in ARL Libraries, 1991-2003" (2004), http://www.arl.org/stats/arlstat/ graphs/2003/graphl_03.xls (accessed March 11, 2005),
11. Mark Watson, Jody Bales Foote, and Roland C. Person, "Twenty Years of Undergraduate Libraries: Whence and Whither?" College & Undergraduate Libraries 3,2 (1996): 14.
12. "Fall Enrollment 2002 Part B: Enrollment Summary of Students by Age" (printout, Office of Budget and Planning, University of Southern California, 2003);
13. "Fall Enrollment 2002 Part A: Enrollment Summary by Racial/Ethnic Status" (printout, Office of Budget and Planning, University of Southern California, 2003).
14. Susanna Eng and Susan Gardner, "Conducting Surveys on a Shoestring Budget," American Libraries 36, 2 (February 2005): 38-9.
15. "Fall Enrollment 2002 Part B."
16. Howe and Strauss, 44.
17. Ibid., 9.
18. Ibid., 44.
19. Ibid., 32.
20. Ibid., 43.
21. Ibid., 177.
22. This is only getting worse. During the summer and fall of 2003, there were a total of 77 incidents in and around Leavey Library, including 20 laptop thefts.
23. Ibid., 81.
24. Merritt, 49.
25. Howe and Strauss, 230.
26. Merritt, 49.
27. University of Southern California, "Regular Library Hours" (2004), http://www.usc.edu/isd/libraries/hours/matrix/ (accessed March 24, 2005).
28. Oblinger, 40.
29. Sheesley, 36.
30. Manuel, 203.
31. Carole A. Barone, "The Changing Landscape and the New Academy," EDUCAUSE Review 38, 5 (September/October 2003): 42.
32. I b i d.
33. Sheesley, 28.
34. Bruce Harley, Megan Dreger, and Patricia Knobloch, "The Postmodern Condition: Students, the Web, and the Academic Library," Reference Services Review 29, 1 (2001): 25.
35. Incidentally, Leavey already took steps in this direction in 1998. It utilized space previously reserved for shelving books on the 2nd floor to make room for a second Information Commons. Over 20,000 books came out of the stacks and were sent to storage or taken out of the library system entirely.
36. Oblinger, 39.
37. Merritt, 46.
38. Oblinger, 39.
39. Harley, Dreger, and Knobloch, 25.
40. Sheesley, 31.
41. Harley, Dreger, and Knobloch, 25.
42. Howe and Strauss, 4.
43. Ibid., 44.
44. Oblinger, 38.
45. Howe and Strauss, 181.
46. Manuel, 208.
47. Barone, 42.
48. Harley, Dreger, and Knobloch, 26.
49. Manuel, 205.
50. Manuel, 208.
51. Shill and Tonner, 450;
52. Scott Bennett, Libraries Designed for Learning (Washington, D.C.: Council on Library and Information Resources, November 2003), 11.
53. Shill and Tonner, 451.
54. Geoffrey T. Freeman, "The Academic Library in the 21st Century: Partner in Education," in Building Libraries for the 21st Century: The Shape of Information, ed. T. D. Webb (Jefferson, NC: McFarland, 2000), 168-75.
55. Steven M. Foote, "Changes in Library Design: An Architect's Perspective," portal: Libraries and the Academy 4, 1 (2004): 42.
56. Bennett, 11.
57. Kim Komando, "Using IM: Know the Lingo (and 4 Other Tips)," Microsoft Small Business Center, http://www.microsoft.com/smallbusiness/issues/ technology/communications/using_im_know_the_lingo_and_4_other_tips.mspx (accessed March 28, 2005);
58. "Top Ten Trends: Digital Immediate Gratification," Red Herring (December 17, 2003), http://www.redherring.com/Article.aspx?a=8968&hed= Top+10+trendspercent3a+Digital+immediate+gratification (accessed March 18, 2005).
59. Harvard University, "Reference on the Road: A Roving Librarian in Loker Commons Brings Library Services to Students," Harvard College Library (2005), http://hcl.harvard.edu/news/stories/libinloker.html (accessed March 11, 2005).
60. Bennett, 3.
61. Ethelene Whitmere, "A Longitudinal Study of Undergraduates' Academic Library Experiences," Journal of Academic Librarianship 27, 5 (2001): 379-85.
62. Manuel, 206.
63. Harold B. Shill and Shawn Tonner, "Does the Building Still Matter? Usage Patterns in New, Expanded, and Renovated Libraries, 1995-2002," College & Research Libraries 65, 2 (March 2004): 135-6.
64. Shill and Tonner, "Creating a Better Place," 448.
65. "LibPortal," LISU Loughborough University (2003), http://www.lboro.ac.uk/departments/dis/lisu/pages/projects/libportals_project. html (accessed March 11, 2005).
66. Karen A. Wetzel and Mary E. Jackson, "Portal Functionality Provided by ARL Libraries: Results of an ARL Survey," ARL Bimonthly Report 222 (June 2002), http://www.arl.org/newsltr/222/portalsurvey.html (accessed March 20, 2005).
67. Bennett, 39.
68. Shill and Tonner, "Creating a Better Place," 457;
69. Bennett, 18;
70. and Shill and Tonner, "Does the Building Still Matter," 143.
71. Freeman, 169.