Gauging and comparing the performances of dissimilar entities

Journal of the Operational Research Society

Volumn 55, Issue 1, 2004, Pages 82-89

  Parkan, C ^a  

^a LONG ISLAND UNIVERSITY   (United States)

Author keywords

Efficiency productivity analysis; OCRA; Performance measurement

Indexed keywords

BOUNDARY CONDITIONS; CUSTOMER SATISFACTION; FUNCTIONS; GAGES; LINEAR PROGRAMMING; MATHEMATICAL MODELS; OPTIMIZATION;

EFFICIENCY/PRODUCTIVITY ANALYSIS; OCRA; OPERATIONAL COMPETITIVENESS RATING ANALYSIS; PERFORMANCE MEASUREMENT;

OPERATIONS RESEARCH;

EID: 2442428406     PISSN: 01605682     EISSN: None     Source Type: Journal    
DOI: 10.1057/palgrave.jors.2601649     Document Type: Article

References (7)

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5. Parkan C and Wu ML (1999). Measurement of the performance of an investment bank using the operational competitiveness rating procedure. OMEGA, Int J Mgt Sci 27: 201-217.
6. Parkan C (2002). Measuring the operational performance of a public transit company. Int J Op Prod Mgt 22: 693-720.
7. Parkan C (2003). Measuring the effect of a new point of sale system on the performance of drugstore operations. Comp Op Res 30: 729-744.