Effect of technological intensity on the relationships among Six Sigma design, electronic-business, and competitive advantage: A dynamic capabilities model study

Journal of High Technology Management Research

Volumn 16, Issue 1, 2005, Pages 59-87

  Gowen III, Charles R ^a   Tallon, William J ^a  

^a NORTHERN ILLINOIS UNIVERSITY   (United States)

Author keywords

Competitive advantage; Electronic business; Human resource management; Six Sigma design; Technological intensity

Indexed keywords

COMPETITION; ELECTRONICS INDUSTRY; PERSONNEL; PROCESS ENGINEERING; QUALITY CONTROL; SALES; SUSTAINABLE DEVELOPMENT;

COMPETITIVE ADVANTAGE; ELECTRONIC-BUSINESS; SIX SIGMA DESIGN; TECHNOLOGICAL INTENSITY;

TECHNOLOGY TRANSFER;

EID: 24144478933     PISSN: 10478310     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.hitech.2005.06.004     Document Type: Article

References (141)

1. R. Adner & C.E. Helfat Corporate effects and dynamic managerial capabilities Strategic Management Journal 24 10 2003 1011-1025
2. J.A. Aragon-Correa & S. Sharma A contingent resource-based view of proactive corporate environmental strategy Academy of Management Review 28 1 2003 71-88
3. M. Arndt Quality isn't just for widgets Business Week 3792 2002, July 22 72-73
4. M. Arndt & A. Aston U.S. factories: Falling behind Business Week 3884 2004, May 24 94-96
5. C. Aubrey II Six Sigma drives performance excellence in service organizations In K.S. Stephens (Ed) Six Sigma and related studies in the quality disciplines 2003 ASQ Quality Press Milwaukee 95-112
6. S. Avery Linking supply chains saves Raytheon $400 million Purchasing 130 16 2001 27-34
7. D.B. Balkin & L.R. Gomez-Mejia Compensation practices in high-technology industries Personnel Administrator 30 6 1985 111-123
8. D.B. Balkin & L.R. Gomez-Mejia Toward a contingency theory of compensation strategy Strategic Management Journal 8 2 1987 169-182
9. D.B. Balkin G.D. Markman & L.R. Gomez-Mejia Is CEO pay in high-technology firms related to innovation? Academy of Management Journal 43 6 2000 1118-1129
10. J. Barney Strategic factor markets: Expectations, luck, and business strategy Management Science 32 10 1986 1512-1514
11. J. Barney Firm resources and sustained competitive advantage Journal of Management 17 1 1991 99-120
12. J. Barney Gaining and sustaining a competitive advantage 1997 Addison-Wesley Reading, MA
13. J. Barney Is the resource-based "view" a useful perspective for strategic management research? Yes Academy of Management Review 26 1 2001 41-56
14. J. Barney Gaining and sustaining a competitive advantage 2nd ed. 2002 Prentice Hall Upper Saddle River, NJ
15. R.S. Behara G.F. Fontenot & A. Gresham Customer satisfaction measurement and analysis using Six Sigma International Journal of Quality and Reliability Management 12 3 1995 9-18
16. K.W. Bender J.E. Cedeno J.F. Cirone & K.P. Klaus Process innovation - case studies of critical success factors Engineering Management Journal 12 4 2000 17-24
17. Best Practices, LLC Building Six Sigma excellence: A case study of general electric Best Practices 2000 LLC http://www.best-in-class.com
18. W.H. Bommer J.L. Johnson G.A. Rich P.M. Podsakoff & S.B. MacKenzie On the interchangeability of objective and subjective measures of employee performance: A meta-analysis Personnel Psychology 48 3 1995 587-605
19. F.W. Breyfogle III Implementing Six Sigma: Smarter solutions using statistical methods 2nd ed. 2003 Wiley New York
20. F.W. Breyfogle III J.M. Cupello & B. Meadows Managing Six Sigma 2001 Wiley New York
21. Z. Brice Six Sigma sharpens services Quality Digest 24 5 2004 37-42
22. G. Byrne Ensuring optimal success with Six Sigma implementations Journal of Organizational Excellence 22 2 2003 43-50
23. N. Chase Stamp out tough quality problems Quality 38 9 1999 32-39
24. M.R. Chassin Is health care ready for Six Sigma quality? The Milbank Quarterly 76 4 1998 565-591
25. I.J. Chen & A. Paulraj Towards a theory of supply chain management: The constructs and measurements Journal of Operations Management 22 2004 119-150
26. K.L. Choy W.B. Lee & V. Lo An intelligent supplier relationship management system for selecting and benchmarking suppliers International Journal of Technology Management 26 7 2003 717-742
27. T.T. Coates & C.M. McDermott An exploratory analysis of new competencies: A resource based view perspective Journal of Operations Management 20 5 2002 435-450
28. D.J. Collis & C.A. Montgomery Competing on resources: Strategy in the 1990s Harvard Business Review 73 4 1995 118-128
29. M. Conlin Revealed at last: The secret of Jack Welch's success Forbes 161 2 1998 44
30. G. Coombs Jr. & L.R. Gomez-Mejia Cross-functional pay strategies in high-technology firms Compensation and Benefits Review 23 5 1991 40-48
31. N.P. Cooper & P. Noonan Do teams and Six Sigma go together? Quality Progress 36 6 2003 25-26
32. C.W. Craighead & N.G. Shaw E-commerce value creation and destruction: A resource-based, supply chain perspective Database for Advances in Information Systems 34 2 2003 39-49
33. R.A. D'Aveni Hypercompetition: Managing the dynamics of strategic maneuvering 1994 Free Press New York
34. B.G. Dale P.Y. Wu M. Zairi A.R.T. Williams & T. Van Der Weile Total quality management and theory: An exploratory study of contribution Total Quality Management 12 4 2001 439-449
35. A. Das R.B. Handfield R.J. Calantone & S. Ghosh A contingent view of quality management - the impact of international competition on quality Decision Sciences 31 3 2000 649-690
36. T. Dasgupta Using the Six-Sigma metric to measure and improve the performance of a supply chain Total Quality Management 14 3 2003 355-366
37. S. Davenport C. Campbell-Hunt & J. Solomon The dynamics of technology strategy: An exploratory study R & D Management 33 5 2003 481-499
38. J.A. DeFeo Six Sigma: Road map for survival HR Focus 76 7 1999 11-12
39. J.A. DeFeo An ROI story Training and Development 54 7 2000 25-27
40. M.V. Deise C. Nowikow P. King & A. Wright Executive's guide to e-business: From tactics to strategy 2000 Wiley New York
41. M. De la Cruz Deniz-Deniz & P. de Saa-Perez A resource-based view of corporate responsiveness toward employees Organization Studies 24 2 2003 299-319
42. G.G. Dess & R.B. Robinson Jr. Measuring organizational performance in the absence of objective measures: The case of the privately-held firm and conglomerate business unit Strategic Management Journal 5 3 1984 265-273
43. D.R. DeTienne & C.S. Koberg The impact of environmental and organizational factors on discontinuous innovation within high-technology industries IEEE Transactions on Engineering Management 49 4 2002 352-364
44. M.D.S. Diaz & L.R. Gomez-Mejia The effectiveness of organization-wide compensation strategies in technology intensive firms Journal of High Technology Management Research 8 2 1997 301-315
45. T. Dolan Best practices in process improvement Quality Progress 36 8 2003 23-28
46. J.P. Donlon The Six Sigma encore Chief Executive 90 1993 48-54
47. T.J. Douglas & W.Q. Judge Jr. Total Quality Management implementation and competitive advantage: The role of structural control and exploration Academy of Management Journal 44 1 2001 158-169
48. D. Dusharme Six Sigma survey: Breaking through the Six Sigma hype Quality Digest 21 11 2001 27-32
49. K.M. Eisenhardt & J.A. Martin Dynamic capabilities: What are they? Strategic Management Journal 21 10/11 2000 1105-1121
50. D. Felsenstein & R. Bar-El Measuring the technological intensity of the industrial sector: A methodological and empirical approach Research Policy 18 4 1989 239-252
51. J. Folaron & J.P. Morgan The evolution of Six Sigma ASQ Six Sigma Forum Magazine 2 4 2003 38-44
52. M.T. Frohlich E-integration in the supply chain: Barriers and performance Decision Sciences 33 4 2002 537-555
53. J. Galende & J.M. de la Fuente Internal factors determining a firm's innovative behaviour Research Policy 32 2003 715-736
54. M.L. George Lean Six Sigma: Combining Six Sigma quality with lean speed 2002 McGraw-Hill New York
55. L.R. Gomez-Mejia & D.B. Balkin Effectiveness of individual and aggregate compensation strategies Industrial Relations 28 3 1989 431-445
56. R.M. Grant Contemporary analysis 3rd ed. 1998 Blackwell Publishers, Inc. Oxford, UK
57. R.M. Grant Contemporary strategic analysis: Concepts, techniques, and applications 4th ed. 2002 Blackwell Malden, MA
58. H. Green The internet: Where did all the surfers go? Business Week 3744 2001, Aug. 6 35
59. M. Harry & R. Schroeder Six Sigma 2000 Currency New York
60. O. Hartz & K. Jonson Improvements as a way of life-results, obstacles and possibilities-experiences and examples from a Scandinavian horizon In K.S. Stephens (Ed) Six Sigma and related studies in the quality disciplines 2003 ASQ Quality Press Milwaukee 157-170
61. C.E. Helfat & M.A. Peteraf The dynamic resource-based view: Capabilities lifecycles Strategic Management Journal 24 10 2003 997-1010
62. C.W.L. Hill & G.R. Jones Strategic management: An integrated approach 6th ed. 2004 Houghton Mifflin Company Boston
63. T.R. Hinkin A review of scale development practices in the study of organizations Journal of Management 21 5 1995 967-988
64. M.A. Hitt R.D. Ireland & R.E. Hoskisson Strategic management: Competitiveness and globalization 5th ed. 2003 South-Western Cincinnati
65. R.W. Hoerl Six Sigma and the future of the quality profession Quality Progress 31 6 1998 35-42
66. J.E. Hogan & G. Armstrong Toward a resource-based theory of business exchange relationships: The role of the relational asset value Journal of Business-to-Business Marketing 8 4 2001 3-28
67. D.G. Hoopes T.L. Madsen & G. Walker Guest editors' introduction to the special issue: Why is there a resource-based view? Toward a theory of competitive heterogeneity Strategic Management Journal 24 10 2003 889-902
68. J. Hoyt & T. Matuszek Testing the contribution of multi-skilled employees to the financial performance of high-tech organizations Journal of High Technology Management Research 12 2 2001 167-181
69. D.R. Johnson & D.G. Hoopes Managerial cognition, sunk costs, and the evolution of industry science Strategic Management Journal 24 10 2003 1057-1068
70. A. Johnson & B. Swisher How Six Sigma improves R&D Research Technology Management 46 2 2003 12-15
71. M.E. Johnson & S. Whang E-business and supply chain management: An overview and framework Production and Operations Management 11 4 2002 413-423
72. M.H. Jones Jr. Six Sigma ... at a bank? Six Sigma Forum Magazine 3 2 2004 13-17
73. R. Josyula Is Six Sigma relevant to e-business? Proceedings of the best practices in Six Sigma II conference 2000 IQPC Chicago
74. D.J. Kelly & M.P. Rice Technology-based strategic actions in new firms: The influence of founding technology resources Entrepreneurship Theory and Practice 26 1 2001 55-73
75. A.W. King & C.P. Zeithaml Competencies and firm performance: Examining the causal ambiguity paradox Strategic Management Journal 22 2001 75-99
76. C.S. Koberg D.R. DeTienne & K.A. Heppard An empirical test of environmental, organizational, and process factors affecting incremental and radical innovation Journal of High Technology Management Research 14 1 2003 21-45
77. C.S. Koberg J. Rosse & D. Bergh Toward a definition and typology of high-technology firms In M.W. Lawless & L.R. Gomez-Mejia Advances in global high-technology management Vol. 4 1994 JAI Press Greenwich, CT 3-26
78. E.M. Krishna & C.P. Rao Is US high technology high enough? The Columbia Journal of World Business 1986 47-54
79. K. Kylaheiko J. Sandstrom & V. Virkkunen Dynamic capability view in terms of real options International Journal of Production Economics 80 2002 65-83
80. S. Lanyon At Raytheon Six Sigma works, too, to improve HR management processes Journal of Organizational Excellence 22 4 2003 29-42
81. I.R. Lazarus & W.M. Novicoff Six Sigma enters the healthcare mainstream Managed Healthcare Executive 14 1 2004 26-32
82. I.R. Lazarus & B. Stamps The promise of Six Sigma Managed Healthcare Executive 12 1 2002 27-30
83. Z. Liao & M.T. Cheung Do competitive strategies drive R&D? An empirical investigation of Japanese high-technology corporations Journal of High Technology Management Research 13 2 2002 143-156
84. Z. Liao & P.F. Greenfield Major considerations in the corporate development of R&D strategies within Australian technology-based firms International Journal of Technology Management 13 5/6 1997a 588-600
85. Z. Liao & P.F. Greenfield The impact of generic competitive strategies on corporate R&D: An empirical study in Japan International Journal of Technology Management 13 5/6 1997b 542-553
86. Z. Liao & P.F. Greenfield The synergy of corporate R&D and competitive strategies: An exploratory study in Australian high-technology companies Journal of High Technology Management Research 11 1 2000 93-107
87. J.M. Lucas The essential Six Sigma: How successful Six Sigma implementation can improve the bottom line Quality Progress 35 1 2002 27-31
88. A. Madhok Reassessing the fundamentals and beyond: Ronald Coase, the transaction cost and resource-based theories of the firm and the institutional structure of production Strategic Management Journal 23 2002 535-550
89. M. Maguire Cowboy quality: Mikel Harry's riding tall in the saddle as Six Sigma makes its mark Quality Progress 32 10 1999 27-34
90. J.T. Mahoney & J.R. Pandian The resource-based view within the conversation of strategic management Strategic Management Journal 13 1992 363-380
91. M.A. Maidique & R.H. Hayes The art of high-technology management Sloan Management Review 22 2 1984 17-32
92. R. Makadok Doing the right thing and knowing the right thing to do: Why the whole is greater than the sum of the parts Strategic Management Journal 24 10 2003 1043-1056
93. M. Makhija Comparing the resource-based and market-based views of the firm: Empirical evidence from Czech privatization Strategic Management Journal 24 10 2003 433-451
94. S.J. Marsh & G.N. Stock Building dynamic capabilities in new product development through intertemporal integration The Journal of Product Innovation Management 20 2 2003 136-148
95. S. Massini A.Y. Lewin T. Numagami & A.M. Pettigrew The evolution of organizational routines among large Western and Japanese firms Research Policy 31 8/9 2002 1333-1348
96. J.A. Mathews Competitive advantages of the latecomer firm: A resource-based account of industrial catch-up strategies Asia Pacific Journal of Management 19 2002 467-488
97. D. Miller An asymmetry-based view of advantage: Towards an attainable sustainability Strategic Management Journal 24 2003 961-976
98. K. Moller & S. Svahn Managing strategic nets: A capability perspective Marketing Theory 3 2 2003 209-234
99. R. Narasimhan & S.W. Kim Effect of supply chain integration on the relationship between diversification and performance: Evidence from Japanese and Korean firms Journal of Operations Management 20 3 2002 303-323
100. J.C. Nunnally & I.H. Bernstein Psychometric theory 3rd ed. 1994 McGraw-Hill New York
101. P.S. Pande R.P. Neuman & R.R. Cavanagh The Six Sigma way 2002 Mc-Graw Hill New York
102. M.A. Peteraf The cornerstones of competitive advantage: A resource-based view Strategic Management Journal 14 1993 179-191
103. M.A. Peteraf & M.E. Bergen Scanning dynamic competitive landscapes: A market-based and resource-based framework Strategic Management Journal 24 10 2003 1027-1041
104. G.D. Pires & J. Aisbett The relationship between technology adoption and strategy in business-to-business markets: The case of e-commerce Industrial Marketing Management 32 2003 291-300
105. P.M. Podsakoff S.B. MacKenzie J.-Y. Lee & N.P. Podsakoff Common method biases in behavioral research: A critical review of the literature and recommended remedies Journal of Applied Psychology 88 5 2003 879-903
106. P.M. Podsakoff & D.W. Organ Self-reports in organizational research: Problems and prospects Journal of Management 12 4 1986 531-544
107. M.E. Porter Competitive strategy: Techniques for analyzing industries and competitors 1980 Free Press New York
108. M.E. Porter Competitive advantage: Creating and sustaining superior performance 1985 Free Press New York
109. T.C. Powell Total quality management as competitive advantage: A review and empirical study Strategic Management Journal 16 1995 15-37
110. R.L. Priem & J.E. Butler Is the resource-based "view" a useful perspective for strategic management research? Academy of Management Review 26 10 2001 22-40
111. T. Pyzdek The Six Sigma handbook 2001 McGraw-Hill New York
112. L. Revere & K. Black Integrating Six Sigma with Total Quality Management: A case example for measuring medication errors Journal of Healthcare Management 48 6 2003 377-391
113. R.B. Robinson Jr. & J.A. Pearce II Planned patterns of strategic behavior and their relationship to business-unit performance Strategic Management Journal 9 1 1988 43-60
114. J.M. Rodriguez & P. Ordonez Strategic human resource management: An organizational learning perspective International Journal of Human Resources Development and Management 2 3/4 2002 249-263
115. E.W. Rogers A theoretical look at firm performance in high-tech organizations: What does existing theory tell us? Journal of High Technology Management Research 12 1 2001 39-61
116. R.P. Rumelt Towards a strategic theory of the firm In R.B. Lamb (Ed) Competitive strategic management 1984 Prentice-Hall Englewood Cliffs, NJ 556-570
117. G. Salaman & J. Storey Managers' theories about the process of innovation Journal of Management Studies 39 2 2002 147-165
118. C. Salvato The role of micro-strategies in the engineering of firm evolution Journal of Management Studies 40 1 2003 83-108
119. R. Santhanam & E. Hartono Issues in linking information technology capability to firm performance MIS Quarterly 27 1 2003 125-153
120. Y. Sarason & L.F. Tegarden Exploring a typology of technology-intensive firms: When is a rose a great rose? Journal of High Technology Management Research 12 1 2001 93-112
121. D. Scalise Six Sigma in action Hospitals and Health Networks 77 5 2003 57-62
122. R.G. Schroeder K.A. Bates & M.A. Junttila A resource-based view of manufacturing strategy and the relationship to manufacturing performance Strategic Management Journal 23 2002 105-117
123. C. Shapiro The theory of business strategy Rand Journal of Economics 20 1 1989 125-137
124. T. Singh J.V. Jayashankar & J. Singh E-commerce in the US and Europe - Is Europe ready to compete? Business Horizons 44 2 2001 6-16
125. R.D. Snee & R.W. Hoerl Leading Six Sigma 2003 Prentice Hall Upper Saddle River, NJ
126. D.J. Teece & G. Pisano The dynamic capabilities of firms: An introduction Industrial and Corporate Change 3 3 1994 537-556
127. D.J. Teece G. Pisano & A. Shuen Dynamic capabilities and strategic management Strategic Management Journal 18 7 1997 509-533
128. A.B. Tena J.C. Llusar & V.R. Puig Measuring the relationship between total quality management and sustainable competitive advantage: A resource-based view Total Quality Management 12 7-8 2001 932-938
129. B. Teng & J.L. Cummings Trade-offs in managing resources and capabilities Academy of Management Executive 16 2 2002 81-91
130. L.D. Thomerson Journal for excellence: Kentucky's Commonwealth Health Corporation adopts Six Sigma approach ASQ's 55th Annual Quality Progress Proceedings, May 2001
131. M.R. Wade & J.I. Gravill Diversification and performance of Japanese IT subsidiaries: A resource-based view Information and Management 40 2003 305-316
132. G. Weiler CEOs think about quality? Quality Progress 37 5 2004 52-56
133. B. Wernerfelt A resource-based view of the firm Strategic Management Journal 5 1984 171-180
134. J. Whalen Logistics embraces Six Sigma quality Warehousing Management 9 4 2002 11
135. A.D. Wilbon Predicting survival of high-technology initial public offering firms Journal of High Technology Management Research 13 1 2002 127-141
136. H.I.M. Wilson & K. Appiah-Kubi Resource leveraging via networks by high-technology entrepreneurial firms Journal of High Technology Management Research 13 1 2002 45-62
137. S.G. Winter Understanding dynamic capabilities Strategic Management Journal 24 10 2003 991-995
138. C.E. Witt Achieving Six Sigma logistics Material Handling Management 57 5 2002 10
139. A. Wood New tools for making it: Tightening process variables Chemical Week 161 8 1999 26-28
140. M. Zollo & S.G. Winter Deliberate learning and the evolution of dynamic capabilities Organizational Science 13 3 2002 339-351
141. C. Zott Dynamic capabilities and the emergence of intraindustry differential firm performance: Insights from a simulation study Strategic Management Journal 24 2 2003 97-125