Evaluation of advanced access in the National Primary Care Collaborative

British Journal of General Practice

Volumn 54, Issue 502, 2004, Pages 334-340

  Pickin, Mark ^a   O'Cathain, Alicia ^a   Sampson, Fiona C ^a   Dixon, Simon ^a  

^a UNIVERSITY OF SHEFFIELD   (United Kingdom)

Author keywords

Access to health care; General practitioner perceptions; Primary care

Indexed keywords

ARTICLE; CLINICAL OBSERVATION; CONFIDENCE INTERVAL; CONTROLLED STUDY; DATA ANALYSIS; GENERAL PRACTICE; GENERAL PRACTITIONER; HEALTH CARE ACCESS; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; HEALTH SURVEY; HUMAN; OUTCOMES RESEARCH; PATIENT CARE; PHYSICIAN ATTITUDE; POSTAL MAIL; PRIMARY MEDICAL CARE; PUBLIC HEALTH SERVICE; REGRESSION ANALYSIS; UNITED KINGDOM;

APPOINTMENTS AND SCHEDULES; ATTITUDE OF HEALTH PERSONNEL; ENGLAND; FAMILY PRACTICE; HEALTH SERVICES ACCESSIBILITY; HUMANS; PHYSICIANS, FAMILY; PROGRAM EVALUATION; TIME FACTORS;

EID: 2342578092     PISSN: 09601643     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (23)

1. Gillam S, Pencheon D. Managing demand in general practice. BMJ 1998; 316: 1895-1898.
2. Department of Health. The NHS plan. A plan for investment, a plan for reform. London: Department of Health, 2000.
3. Horrocks S, Anderson E, Salisbury C. Systematic review of whether nurse practitioners working in primary care can provide equivalent care to doctors. BMJ 2002; 324: 819-823.
4. Lattimer V, George S, Thompson F, et al. Safety and effectiveness of nurse telephone consulation in out-of-hours primary care: randomised controlled trial. BMJ 1998; 317: 1054-1059.
5. Jiwa M, Mathers N, Campbell M. The effect of GP telephone triage on numbers seeking same-day appointments. Br J Gen Pract 2002; 52: 390-391.
6. McKinstry B, Walker J, Campbell C, et al. Telephone consultations to manage requests for same-day appointments: a randomised controlled trial in two practices. Br J Gen Pract 2002; 52: 306-310.
7. Oldham J. Advanced Access in primary care. Manchester: National Primary Care Development Team, 2001. http://www.npdt.org/1626/advancedaccess.pdf (accessed 8 Apr 2004).
8. Department of Health. Achieving and sustaining improved access to primary care. March 2002. http://www.dh.gov.uk/PolicyAndGuidance/OrganisationPolicy/PrimaryCare/ PrimaryCareTrusts/PrimaryCareTrustsArticle/fs/ en?CONTENT_ID=4016138&chk=gvOn07 (accessed 8 Apr 2004).
9. Murray M. Patient care: access. BMJ 2000; 320: 1594-1596.
10. Murray M, Berwick DM. Advanced Access. Reducing waiting and delays in primary care. JAMA 2003; 289: 1035-1040.
11. Smith J. Redesigning health care [editorial]. SMJ 2001; 322: 1257-1258.
12. Meadows P. Editorial was uncritical regurgitation of NHS Plan [letter]. BMJ 2002; 323: 804.
13. Lamb A. Why Advanced Access is a retrograde step [Back Pages]. Br J Gen Pract 2002; 52: 1035.
14. Murray M, Bodenheimer T, Rittenhouse D, Grumbach K. Improving timely access to primary care. Case studies of the Advanced Access model. JAMA 2003; 289: 1042-1046.
15. National Statistics. Statbase from Regional Trends 35, 2000. http://www.statistics.gov.uk/OnlineProducts/rtrends35_downloading.asp (accessed 8 Apr 2004).
16. Department of Health. Statistics for general medical practitioners in England 1988-1998. Statistical bulletin. London: Department of Health, 1999.
17. Pickin M, O'Cathain A, Sampson F, et al. Evaluation of the National Primary Care Collaborative Advanced Access Programme. Report to the Department of Health. Sheffield: School of Health and Related Research, University of Sheffield, 2002.
18. Hsu RT, Lambert PC, Dixon-Woods M, Kurinczuk JJ. Effect of NHS walk-in centre on local primary healthcare services: before and after observational study. BMJ 2003; 326: 530.
19. Craighead IB. Practices in UK are working harder, not more efficiently [letter]. BMJ 2002; 323: 804.
20. Kearly K, Freeman GK, Heath A. An exploration of the value of the personal doctor-patient relationship in general practice. Br J Gen Pract 2001; 51: 712-718.
21. Schers H, Webster S, van der Hoogen H, et al. Continuity of care in general practice: a survey of patients' views. Br J Gen Pract 2002; 52: 459-462.
22. Freeman GK, Horder JP, Howie JGR, et al. Evolving general practice consultation in Britain: issues of length and context. BMJ 2002; 324: 880-882.
23. Bower P, Roland M, Campbell J, Mead N. Setting standards based on patients' views on access and continuity: secondary analysis of data from the general practice assessment survey. BMJ 2003; 326: 258-260.