Developing optimism to improve performance: An approach for the manufacturing sector

Industrial Management and Data Systems

Volumn 104, Issue 1-2, 2003, Pages 106-114

  Green Jr , Kenneth W ^a   Medlin, Bobby ^a   Whitten, Dwayne ^b  

^a HENDERSON STATE UNIVERSITY   (United States)

^b Information Systems Department   (United States)

Author keywords

Employees development; Manufacturing industries; Modelling; Performance management

Indexed keywords

DATA ACQUISITION; ERROR ANALYSIS; MANAGERS; MATHEMATICAL MODELS; PERSONNEL; SOCIETIES AND INSTITUTIONS; STATISTICAL METHODS;

EMPLOYEES DEVELOPMENT; MANUFACTURING INDUSTRIES; ORGANIZATIONAL OPTIMISM MODEL; PERFORMANCE DEVELOPMENT;

INDUSTRIAL MANAGEMENT;

EID: 2342424933     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570410522071     Document Type: Article

References (33)

1. Ardalan, A., Quarstein, V. and MCAfee, R.B. (1994), "Enhancing performance through employee discretion and feedback", Industrial Management & Data Systems, Vol. 94 No. 10, pp. 15-19.
2. Armstrong, J.S. and Overton, T.S. (1977), "Estimating non-response bias in mail surveys". Journal of Marketing Research, Vol. 14 No. 3, pp. 396-402.
3. Arvey, R.D. and Murphy, K.R. (1998), "Performance evaluation in work settings", Annual Review of Psychology, Vol. 49, pp. 141-68.
4. Churchill, G.A. Jr (1979), "A paradigm for developing better measures of marketing constructs", Journal of Marketing Research, Vol. 16 No. 1, pp. 64-73.
5. Claycomb, C., Dröge, C. and Germain, R. (1999), "The effect of just-in-time with customers on organizational design and performance", International Journal of Logistics Management, Vol. 10 No. 1, pp. 37-58.
6. Dweck, C.S., Hong, Y. and Chiu, C. (1993), "Implicit theories: individual differences in the likelihood and meaning of dispositional inference". Personality and Social Psychology Bulletin, Vol. 19 No. 5, pp. 644-56.
7. Furnham, A. (1997), "The half-full or half-empty glass: the views of the economic optimist vs pessimist", Human Relations, Vol. 50 No. 2, pp. 197-209.
8. Gist, M.E. and Mitchell, T.R. (1992), "Self-efficacy: a theoretical analysis of its determinants and malleability", Academy of Management Review, Vol. 17 No. 2, pp. 183-211.
9. Green, K.W. Jr (2002), "Just-in-time selling: relation to market orientation, organizational structure and organizational performance", Doctor of Business Administration dissertation, Louisiana Tech University, Ruston, LA.
10. Hair, J.F. Jr, Anderson, R.E., Tatham, R.L. and Black, W.C. (1992), Multivariate Data Analysis with Readings, Macmillan Publishing Company, New York, NY.
11. Katz, H.C. and Kochan, T.A. (2000), An Introduction to Collective Bargaining and Industrial Relations, MCGraw-Hill Higher Education, Boston, MA.
12. Klassen, R.D. and Jacobs, J. (2001), "Experimental comparison of Web, electronic and mail survey technologies in operations management", Journal of Operations Management, Vol. 19 No. 6, pp. 713-28.
13. Knight, D., Durham, C.C. and Locke, E. (2001), "The relationship of team goals, incentives, and efficacy to strategic risk, tactical implementation, and performance", Academy of Management Journal, Vol. 44 No. 2, pp. 326-38.
14. Kohli, A.K. and Jaworski, B.J. (1990), "Market orientation: the construct, research propositions, and managerial implications". Journal of Marketing Research, Vol. 54 No. 2, pp. 1-18.
15. Latham, G.P. and Yukl, G.A. (1975), "A review of research on the application of goal setting in organizations", Academy of Management Journal, Vol. 60 No. 4, pp. 187-91.
16. Lee, C. and Bobko, P. (1994), "Self-efficacy beliefs: comparison of five measures", Journal of Applied Psychology, Vol. 79 No. 3, pp. 364-9.
17. Locke, E. (1968), "Toward a theory of task motivation and incentives", Organizational Behavior and Human Performance, May, pp. 157-89.
18. MCAfee, B., Quarstein, V. and Ardalan, A. (1995), "The effect of discretion, outcome feedback, and process feedback on employee job satisfaction", Industrial Management & Data Systems, Vol. 95 No. 5, pp. 7-12.
19. Matsui, T., Kakuyama, T. and Onglatco, M.L (1987), "Effects of goals and feedback on performance in groups", Journal of Applied Psychology, Vol. 72 No. 3, pp. 407-15.
20. Mohrman, A. and Albers-Mormon, S. (1995), "Performance management is running the business", Compensation and Benefits Review, Vol. 27 No. 4, pp. 69-75.
21. O'Reilly, G.A. III, Chatman, J. and Caldwell, D.F. (1991), "People and organizational culture: a profile comparison approach to assessing person-organization fit", Academy of Management Journal, Vol. 34 No. 3, pp. 487-516.
22. Peale, N.V. (1956), The Power of Positive Thinking, Prentice-Hall, Englewood Cliffs, NJ.
23. Peterson, C., Semmel, A., von Baeyer, C., Abramson, L.Y., Metalsky, G.I. and Seligman, M.E.P. (1982), "The attributional style questionnaire", Cognitive Therapy and Research, Vol. 6, pp. 287-99.
24. Rich, G. (1999), "Salesperson optimism: can sales managers enhance it and so what if they do?", Journal of Marketing Theory and Practice, Vol. 7 No. 1, pp. 53-63.
25. Scheier, M.F., Carver, C.S. and Bridges, M. (1994), "Distinguishing optimism from neuroticism (and trait anxiety, self-mastery, and self-esteem): a re-evaluation of the life orientations test", Journal of Personality and Social Psychology, Vol. 67 No. 6, pp. 1063-78.
26. Seligman, M. (1990), Learned Optimism, A.A. Knopf, New York, NY.
27. Seligman, M. and Schulman, P. (1986), "Explanatory style as a predictor of productivity and quitting among life insurance sales agents". Journal of Personality and Social Psychology, Vol. 50 No. 4, pp. 832-8.
28. Small, M.H. and Yasin, M. (2000), "Human factors in the adoption and performance of advanced manufacturing technology in unionized firms". Industrial Management & Data Systems, Vol. 100 No. 8, pp. 389-401.
29. Sujan, H. (1999), "Optimism and street smarts: identifying and improving salesperson intelligence", The Journal of Personal Selling and Sales Management, Vol. 19 No. 3, pp. 17-33.
30. Sujan, H., Weitz, B.A. and Kumar, N. (1994), "Learning orientation, working smart, and effective selling", Journal of Marketing, Vol. 58 No. 3, pp. 39-52.
31. Tubbs, M.E. (1986), "Goal setting: a meta-analytic examination of the empirical evidence", Journal of Applied Psychology, Vol. 71 No. 3, pp. 474-83.
32. Tubbs, M.E. (1993), "Commitment as a moderator of the goal-performance relation: a case for clearer construct definition". Journal of Applied Psychology, Vol. 78 No. 1, pp. 86-97.
33. Yasmin, M.M., Wafa, M.A. and Zimmerer, T.W. (1995), "A profile of successful US manufacturers: a starting point for evaluating the effectiveness of manufacturing strategies and practices", Industrial Management & Data Systems, Vol. 95 No. 10, pp. 8-18.