Experimental comparison of Web, electronic and mail survey technologies in operations management

Journal of Operations Management

Volumn 19, Issue 6, 2001, Pages 713-728

  Klassen, Robert D ^a   Jacobs, Jennifer ^b  

^a UNIVERSITY OF WESTERN ONTARIO   (Canada)

^b Richard Ivey School of Business   (Canada)

Author keywords

Empirical research; End user computing; Forecasting techniques; Survey design; Survey research methodology; World wide web (WWW)

Indexed keywords

ELECTRONIC MAIL; FACSIMILE; FORECASTING; PERSONAL COMPUTERS; WORLD WIDE WEB;

OPERATIONS MANAGEMENT;

OPERATIONS RESEARCH;

EID: 0035501379     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0272-6963(01)00071-7     Document Type: Article

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