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Volumn 46, Issue 3, 1999, Pages 360-365

Technical communicators and online help: The developers' and users' perspectives

(1)  Fisher, Julie a  

a NONE

Author keywords

[No Author keywords available]

Indexed keywords


EID: 22644452745     PISSN: 00493155     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review
Times cited : (2)

References (14)
  • 1
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    • Applying the object-oriented model to technical information
    • Bist, G. 1996. "Applying the object-oriented model to technical information." IEEE transactions on professional communication 39, no. 1:49-57.
    • (1996) IEEE Transactions on Professional Communication , vol.39 , Issue.1 , pp. 49-57
    • Bist, G.1
  • 3
    • 25444436032 scopus 로고
    • Seven steps to successful online help
    • Arlington, VA: Society for Technical Communication
    • Evans, J. P. 1995. "Seven steps to successful online help." Proceedings of the 42nd Annual Conference. Arlington, VA: Society for Technical Communication, pp. 411-414.
    • (1995) Proceedings of the 42nd Annual Conference , pp. 411-414
    • Evans, J.P.1
  • 4
    • 24044479730 scopus 로고
    • Australian and United States technical communicators: A comparison of survey results
    • Fisher, J. L. 1994. "Australian and United States technical communicators: A comparison of survey results." Technical communication 41, no. 2:283-287.
    • (1994) Technical Communication , vol.41 , Issue.2 , pp. 283-287
    • Fisher, J.L.1
  • 5
    • 0038358557 scopus 로고    scopus 로고
    • Fear and loathing of the help menu: A usability test of online help
    • Grayling, T. 1998. "Fear and loathing of the help menu: A usability test of online help." Technical communication 45, no. 2:168-179
    • (1998) Technical Communication , vol.45 , Issue.2 , pp. 168-179
    • Grayling, T.1
  • 6
    • 0031344791 scopus 로고    scopus 로고
    • Online documentation: The next generation
    • New York, NY: The Association for Computing Machinery
    • Hackos, J. 1997. "Online documentation: The next generation." 15th Annual International Conference on Computing Documentation. New York, NY: The Association for Computing Machinery, pp. 99-104.
    • (1997) 15th Annual International Conference on Computing Documentation , pp. 99-104
    • Hackos, J.1
  • 7
    • 25444460235 scopus 로고    scopus 로고
    • Indexes: Planning for new technologies
    • Harris, L. A., and J. Talbot. 1996. "Indexes: Planning for new technologies." Intercom 43, no. 3:5-16.
    • (1996) Intercom , vol.43 , Issue.3 , pp. 5-16
    • Harris, L.A.1    Talbot, J.2
  • 9
    • 24044528218 scopus 로고
    • Getting started in hypermedia: Industry lessons from classroom experience
    • Humphreys, D. S. 1994. "Getting started in hypermedia: Industry lessons from classroom experience." Technical communication 41, no. 4:621-627.
    • (1994) Technical Communication , vol.41 , Issue.4 , pp. 621-627
    • Humphreys, D.S.1
  • 11
    • 4344708552 scopus 로고    scopus 로고
    • Measuring the value added by technical documentation
    • Mead, J. 1998. "Measuring the value added by technical documentation." Technical communication 45, no. 3:353-380.
    • (1998) Technical Communication , vol.45 , Issue.3 , pp. 353-380
    • Mead, J.1
  • 12
    • 22044449668 scopus 로고    scopus 로고
    • Making manuals obsolete: Getting information out of the manual and into the product
    • Millar, C. 1998. "Making manuals obsolete: Getting information out of the manual and into the product." Technical communication 45, no. 2:161-167.
    • (1998) Technical Communication , vol.45 , Issue.2 , pp. 161-167
    • Millar, C.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.