Making manuals obsolete: Getting information out of the manual and into the product

Technical Communication

Volumn 45, Issue 2, 1998, Pages 161-167

  Millar, Carol ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 22044449668     PISSN: 00493155     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (12)

1. Driscoll, Marcy. 1993. Psychology of learning for instruction. Boston, MA: Allyn and Bacon.
2. Earle, Ralph, Robert Berry, and Michelle Corbin Nichols. 1996. "Indexing online information." Technical communication 43:146-156.
3. Grice, Roger, and Lenore S. Ridgway. 1993. "Usability and hypermedia: Toward a set of usability criteria and measures." Technical communication 40:429-437.
4. Grider, Daryl A. 1994. "Expert systems as tools for technical communicators." Technical communication 41:635-642.
5. Heath, Jenny. 1994. "Expert systems resource guide." Al expert 9, no. 4:40-49.
6. Horton, William. 1993. "Let's do away with manuals . . . before they do away with us." Technical communication 40:26-34.
7. Horton, William. 1991. "Is hypertext the best way to document your product? An assay for designers." Technical communication 38:20-29
8. Horton, William. 1989. "The screen is not a page." Technical communication 36:406-407.
9. Nielson, Jakob. 1993. Usability engineering. Chestnut Hill, MA: AP Professional.
10. Norman, Donald. 1988. The psychology of everyday things. New York, NY: Basic Books.
11. Queipo, Larry. 1986. "User expectations of online information." IEEE transactions on professional communication 29:11-15.
12. Sedgwick, John. 1993. "The complexity problem." The Atlantic monthly 224, no. 1:96-104.