Evaluating the industrial ergonomics of service quality for online recruitment websites

International Journal of Industrial Ergonomics

Volumn 35, Issue 8, 2005, Pages 697-711

  Tong, Joanna P C ^a   Duffy, Vincent G ^b   Cross, Ginger W ^c   Tsung, Fugee ^a   Yen, Benjamin P C ^d  

^a HONG KONG UNIVERSITY OF SCIENCE AND TECHNOLOGY   (Hong Kong)

^b MISSISSIPPI STATE UNIVERSITY   (United States)

^c MISSISSIPPI STATE UNIVERSITY   (United States)

^d UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Information technology; Mental workload; Recruitment website; Service quality

Indexed keywords

BENCHMARKING; CUSTOMER SATISFACTION; EMPLOYMENT; INTERNET; ONLINE SEARCHING; WEBSITES;

INDUSTRIAL EMPLOYERS; INTERNET BASED RECRUITMENT SERVICE PROVIDERS; MENTAL WORKLOAD; SERVICE QUALITY;

ERGONOMICS;

ADULT; ARTICLE; ERGONOMICS; HUMAN; INTERNET; JOB FINDING; MENTAL PERFORMANCE; ONLINE SYSTEM; PRIORITY JOURNAL; QUALITY CONTROL; TASK PERFORMANCE; TIME; WORKLOAD;

EID: 22244454156     PISSN: 01698141     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ergon.2005.02.004     Document Type: Article

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