A two factor theory for website design

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn 2000-January, Issue , 2000, Pages

  Zhang, Ping ^a   Small, Ruth V ^a   von Dran, Gisela M ^b   Barcellos, Silvia ^a  

^a SYRACUSE UNIVERSITY   (United States)

^b SYRACUSE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

WEBSITES;

CORE FEATURES; HYGIENE FACTORS; IN-PHASE; PILOT STUDIES; TWO-FACTOR THEORIES; USER SATISFACTION; WEB ENVIRONMENT;

WEB DESIGN;

EID: 84970938562     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (24)

1. M. S. Aldenderfer, Blashfield, R. K. (1984). Cluster Analysis. (Vol. 44). Newbury, Park, CA: Sage Publications
2. K. D. Bailey (1994). Typologies and Taxonomies: An Introduction to Classification Techniques. (Vol. 102 Sage Publications)
3. F.G. Burton, Y. Chen, V. Grover, and K.A. Stewart “An Application of Expectancy Theory for Assessing User Motivation to Utilize an Expert System”, Journal of Management Information Systems, 1993, Vol. 9, No. 3, 183-198.
4. S.A. Conger, and R.O. Mason, Planning and Designing Effective Web Sites, Course Technology, Cambridge, MA, 1998.
5. G. DeSanctis, “Expectancy Theory As An Explanation of Voluntary Use of a Decision-Support System,” Psychological Reports, 1983, Vol. 52, pp. 247-260.
6. V. Flanders and M. Willis, Web Pages that Suck, SYBEX Inc., San Francisco, 1998.
7. T. G. Gill, “Expert Systems Usage: Task Change and Intrinsic Motivation”. MIS Quarterly, 1996, Summer, 301-329.
8. F. Herzberg, Work and the Nature of Man. Chapter 6, World Publishing, NY, 1966, 71-91.
9. F. Herzberg, “One More Time: How Do You Motive Employees?” Harvard Business Review, 46 (January-February), 1968, 53-62.
10. K. Instone, Usability Heuristics for the Web, http://webreview.com/97/10/10/usability/sidebar.ht ml
11. K. Keeker, Improving Web Site Usability and Appeal: Guidelines Compiled by MSN Usability Research, July24, 1997, http://www.microsoft.com/workshop/management/planning/improvingsitusa.asp
12. A.L. Lederer, D.J. Maupin, M.P. Sena and Y. Zhuang, “The Role of Ease of Use, Usefulness and Attitude in the Prediction of World Wide Web Usage”
13. M. Leviand and F. Conrad, A Heuristic Evaluation of a World Wide Web Prototype, Interactions, 3:4, July-August 1996, 50-61.
14. L.M. Markus, and M. Keil, M. “If We Build It, They Will Come: Designing Information Systems That People Want to Use” Sloan Management Review, Summer, 1994, 11-25.
15. A. Maslow, Motivation and Personality, Harper Row, New York, 1954.
16. J. Nielsen, Alertbox, http://www.useit.com/alertbox.
17. J. Nielsen, Usability Engineering, AP Professional, New York, 1993
18. J.B. Rotter, Generalized expectancies for internal versus external control of reinforcement. Psychological Monographs, 1966, 80 (Whole No. 609).
19. R.V. Small, Assessing the Motivational Quality of World Wide Websites, ERIC Clearinghouse on Information and Technology, Syracuse, NY, (ED 407 930).
20. J. Spool, et al., Web Site Usability - A Designer's Guide, Morgan Kaufmann Publishers, Inc., 1999.
21. T. Sullivan, User Testing Techniques - A Reader-Friendliness Checklist, http://www.pantos.org/atw/35317.html
22. User Interface Engineering, Surprises on the Web: Results from Usability Testing, http://world.std.com/~uieweb/surprise.htm
23. G. L. Wilkinson, L.T. Bennett, and K.M. Oliver, Evaluating the Quality of Internet Information Sources: Consolidated Listing of Evaluation Criteria and Quality Indicators. http://www.capecod.net/schrockguide/eval.htm.
24. Zhang, Ping, Gisela von Dran, Ruth Small, Silvia Barcellos (1999), Web Sites that Satisfy Users: A Theoretic Framework for Web User Interface Design and Evaluation, Proceedings of the International Conference on Systems Science (HICSS 32), Hawaii, January 5-8, 1999.