Quality and developing countries: The role of international and organizational factors

International Journal of Quality and Reliability Management

Volumn 22, Issue 5, 2005, Pages 452-464

  Gosen, Jerry ^a   Babbar, Sunil ^b   Prasad, Sameer ^a  

^a UNIVERSITY OF WISCONSIN WHITEWATER   (United States)

^b FLORIDA ATLANTIC UNIVERSITY   (United States)

Author keywords

Developing countries; International organizations; Quality management

Indexed keywords

EID: 20444467303     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710510598375     Document Type: Article

References (45)

1. Adam, E.E. Jr, Benito, F. and MacIas, A. (2001), "Quality improvement practices and the effect on manufacturing firm performance: evidence from Mexico and the USA", International Journal of Production Research, Vol. 39 No. 1, pp. 43-63.
2. Adams, G., McQueen, G. and Seawright, K. (1999), "Revisiting the stock price impact of quality award", Omega, Vol. 27, pp. 595-604.
3. Babbar, S. and Rai, A. (1993), "Competitive intelligence for international business", Long Range Planning, Vol. 26 No. 3, pp. 103-13.
4. Barman, S., Tersine, R.J. and Buckley, M.R. (1991), "An empirical assessment of the perceived relevance and quality of POM-related journals by academicians", Journal of Operations Management, Vol. 10 No. 2, pp. 194-212.
5. Chen, W.H. (1997), "The human side of total quality management in Taiwan: leadership and human resource management", International Journal of Quality & Reliability Management, Vol. 14 No. 1, pp. 24-45.
6. Chin, K., Pun, K. and Hua, H. (2001), "Consolidation of China's quality transformation efforts: a review", International Journal of Quality & Reliability Management, Vol. 18 No. 8, pp. 836-53.
7. Coe, R. and Weinstock, I. (1984), "Evaluating the management journals: a second look", Academy of Management Journal, Vol. 27 No. 3, pp. 660-6.
8. Corbett, L.M. and Rastrick, K.N. (2000), "Quality performance and organizational culture: a New Zealand study", International Journal of Quality & Reliability Management, Vol. 17 No. 1, pp. 14-26.
9. Daft, R.L. (2001), Organization Theory and Design, South Western, Cincinnati, OH.
10. Erel, E. and Ghosh, J.B. (1997), "ISO 9000 implementation in Turkish industry", International Journal of Operations & Production Management, Vol. 17 Nos 11/12, pp. 1233-46.
11. Feigenbaum, A.V. (1994), "How total quality counters three forces of international competitiveness", National Productivity Review, Vol. 13 No. 3, pp. 327-31.
12. Hackman, J.R. and Oldham, G.R. (1980), Work Redesign, Addison-Wesley, Reading, MA.
13. Hendricks, K.B. and Singhal, V.R. (2001), "Firm characteristics, total quality management, and financial performance", Journal of Operations Management, Vol. 19, pp. 269-85.
14. Knotts, R. and Tomlin, S. (1994), "A comparison of TQM practices in US and Mexican companies", Production and Inventory Management Journal, Vol. 35 No. 1, pp. 53-8.
15. Lee, C.Y. and Zhou, X. (2000), "Quality management and manufacturing strategies in China", International Journal of Quality & Reliability Management, Vol. 17 No. 8, pp. 876-98.
16. Lee, H.Y.H., Tummala, V.M.R. and Yam, R.C.M. (2000), "Manufacturing support for Hong Kong manufacturing industries in southern China", The Journal of Supply Chain Management, Vol. 36 No. 4, pp. 35-42.
17. Li, L.X. (2000), "An analysis of sources of competitiveness and performance of Chinese manufactures", International Journal of Operations & Production Management, Vol. 20 No. 3, pp. 299-315.
18. Locke, E.A. and Latham, G.P. (1990), A Theory of Goal Setting and Task Performance, Prentice-Hall, Englewood Cliffs, NJ.
19. Maheshwari, S.K. and Zhao, X. (1994), "Benchmarking quality management practices in India", Benchmarking for Quality Management and Technology, Vol. 1 No. 2, pp. 5-23.
20. Meier, G.M. (1998), The International Environment of Business: Competition and Governance in the Global Economy, Oxford University Press, New York, NY.
21. Mersha, T. and Merrick, R.G. (1997), "TQM implementation in LDCs: driving and restraining forces", International Journal of Operations & Production Management, Vol. 17 No. 2, pp. 164-83.
22. Miles, R.E. and Snow, C.C. (1978), Organizational Strategy, Structure and Process, McGraw-Hill, New York, NY.
23. Mintzberg, H. (1979), The Structuring of Organizations: A Synthesis of the Research, Prentice Hall, Englewood Cliffs, NJ.
24. Molleman, E. (2000), "Modalities of self-managing teams - the "must", "may", "can", and "will" of local decision making", International Journal of Operations & Production Management, Vol. 20 No. 8, pp. 889-910.
25. Moore, J. (1996), The Death of Competition: Leadership and Strategy in the Age of Business Ecosystems, Harper-Collins, New York, NY.
26. Mullen, B. (1989), Advanced Basic Meta-Analysis, Erlbaum, Hillsdale, NJ.
27. Nagabhushana, T.S. and Shah, J. (1999), "Manufacturing priorities and action programmes in the changing environment: an empirical study of Indian industries", International Journal of Operations & Production Management, Vol. 19 No. 4, pp. 389-98.
28. Ngowi, A.B. (2000), "Impact of culture on the application of TQM in the construction industry in Botswana", International Journal of Quality & Reliability Management, Vol. 17 Nos 4/5, pp. 442-52.
29. Oliff, M.P., Arpan, J.S. and DuBois, F.L. (1989), "Global manufacturing rationalizing: the design and management of international factory networks", in Ferdows, K. (Ed.), Managing International Manufacturing, Elsevier, Amsterdam, pp. 41-65.
30. Osborn, R.N., Hunt, J.G. and Jauch, L.R. (1985), Organizational Theory: Integrated Text and Case, Krieger, Melbourne, FL.
31. Phatak, A.V. (1995), International Dimensions of Management, South-Western College Publishing, Cincinnati, OH.
32. Porter, M.E. (1990), The Competitive Advantage of Nations, Free Press, New York, NY.
33. Prahalad, C.K. and Lieberthal, K. (2003), "The end of corporate imperialism", Harvard Business Review, Vol. 81 No. 8, pp. 109-17.
34. Prasad, S. and Tata, J. (2003), "The role of socio-cultural, political-legal, economic, and educational dimensions in quality management", International Journal of Operations & Production Management, Vol. 23 No. 5.
35. Prasad, S., Tata, J. and Thom, R. (1996), "Benchmarking Maquiladora operations", International Journal of Quality & Reliability Management, Vol. 13 No. 9, pp. 8-19.
36. Rao, S.S., Raghunathan, T.S. and Solis, L.E. (1999), "The best commonly followed practices in human resources dimension of quality management in new industrializing countries: the case of China, India, and Mexico", International Journal of Quality & Reliability Management, Vol. 16 No. 3, pp. 215-26.
37. Roney, J. (1997), "Cultural implications of implementing TQM in Poland", Journal of World Business, Vol. 32 No. 2, pp. 152-68.
38. Shermerhorn, J.R. Jr, Hunt, J.G. and Osborn, R.N. (2003), Organization Behavior, Wiley, Danvers, MA.
39. Solis, L.E., Raghunathan, T.S. and Rao, S.S. (2000), "A regional study of quality management infrastructure practices in USA and Mexico", International Journal of Quality & Reliability Management, Vol. 17 No. 6, pp. 597-613.
40. Stahl, M.J., Leap, T.L. and Wei, Z.Z. (1988), "Publication in leading management journals as a measure of institutional research productivity", Academy of Management Journal, Vol. 31 No. 3, pp. 707-20.
41. Sun, H. (2000), "A comparison of quality management practices in Shanghai and Norwegian manufacturing companies", International Journal of Quality & Reliability Management, Vol. 17 No. 6, pp. 636-60.
42. Yeung, C.L. and Chan, L.Y. (1999), "Towards TQM for foreign manufacturing firms operating in mainland China", International Journal of Quality & Reliability Management, Vol. 16 No. 8, pp. 756-71.
43. Youssef, M.A. and Zairi, M. (1995), "Benchmarking critical factors for TQM - Part II - empirical results from different regions in the world", Benchmarking for Quality Management and Technology, Vol. 2 No. 2, pp. 3-19.
44. Wong, A., Tjosvold, D., Wong, W.Y.L. and Liu, C.K. (1999), "Relationships for quality improvement in the Hong Kong-China supply chain", International Journal of Quality & Reliability Management, Vol. 16 No. 1, pp. 24-41.
45. Zhao, X., Young, S.T. and Zhang, J. (1995), "A survey of quality issues among Chinese executives and workers", Production and Inventory Management Journal, Vol. 36 No. 1, pp. 44-8.