-
1
-
-
0030548814
-
"Development and validation of TQM implementation constructs"
-
Ahire, S.L., Golhar, D.Y. and Waller, M.A. (1996), "Development and validation of TQM implementation constructs", Decision Sciences, Vol. 27 No. 1, pp. 23-56.
-
(1996)
Decision Sciences
, vol.27
, Issue.1
, pp. 23-56
-
-
Ahire, S.L.1
Golhar, D.Y.2
Waller, M.A.3
-
2
-
-
84986172457
-
"Measurement practice for knowledge management"
-
Ahmed, P.K., Lim, K.K. and Zairi, M. (1999), "Measurement practice for knowledge management", Journal of Workplace Learning: Employee Counselling Today, Vol. 11 No. 8, pp. 304-11.
-
(1999)
Journal of Workplace Learning: Employee Counselling Today
, vol.11
, Issue.8
, pp. 304-311
-
-
Ahmed, P.K.1
Lim, K.K.2
Zairi, M.3
-
3
-
-
9744248703
-
"Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues"
-
Alavi, M. and Leidner, D.E. (2001), "Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues", MIS Quarterly, Vol. 25 No. 1, pp. 107-36.
-
(2001)
MIS Quarterly
, vol.25
, Issue.1
, pp. 107-136
-
-
Alavi, M.1
Leidner, D.E.2
-
4
-
-
5944252763
-
"The Likert scale revisited: An alternative version"
-
Albaum, G. (1997), "The Likert scale revisited: An alternative version", Journal of the Market Research Society, Vol. 39 No. 2, pp. 331-48.
-
(1997)
Journal of the Market Research Society
, vol.39
, Issue.2
, pp. 331-348
-
-
Albaum, G.1
-
5
-
-
18844431634
-
"Knowledge management: Executive summary"
-
American Productivity & Quality Center APQC, Houston, TX, available at: www.apqc.org
-
American Productivity & Quality Center (1999), "Knowledge management: Executive summary", Consortium Benchmarking Study Best-Practice Report, APQC, Houston, TX, available at: www.apqc.org.
-
(1999)
Consortium Benchmarking Study Best-Practice Report
-
-
-
6
-
-
20344370601
-
"Successfully implementing knowledge management: Executive summary"
-
American Productivity & Quality Center APQC, Houston, TX, available at: www.apqc.org
-
American Productivity & Quality Center (2000), "Successfully implementing knowledge management: Executive summary", Consortium Learning Forum Best-Practice Report, APQC, Houston, TX, available at: www.apqc.org.
-
(2000)
Consortium Learning Forum Best-Practice Report
-
-
-
7
-
-
18844458339
-
"Critical success factors of TQM implementation in Hong Kong industries"
-
Antony, J., Leung, K., Knowles, G. and Gosh, S. (2002), "Critical success factors of TQM implementation in Hong Kong industries", International Journal of Quality & Reliability Management, Vol. 19 No. 5, pp. 551-66.
-
(2002)
International Journal of Quality & Reliability Management
, vol.19
, Issue.5
, pp. 551-566
-
-
Antony, J.1
Leung, K.2
Knowles, G.3
Gosh, S.4
-
8
-
-
0002519970
-
"A study of measuring the critical factors of quality management"
-
Badri, M.A., Davis, D. and Davis, D. (1995), "A study of measuring the critical factors of quality management", International Journal of Quality & Reliability Management, Vol. 12 No. 2, pp. 36-53.
-
(1995)
International Journal of Quality & Reliability Management
, vol.12
, Issue.2
, pp. 36-53
-
-
Badri, M.A.1
Davis, D.2
Davis, D.3
-
9
-
-
0001870488
-
"The current state of knowledge management"
-
Liebowitz, J. (Ed.) CRC Press, Boca Raton, FL
-
Beckman, T.J. (1999), "The current state of knowledge management", in Liebowitz, J. (Ed.), Knowledge Management Handbook, CRC Press, Boca Raton, FL, pp. 1.1-1.22.
-
(1999)
Knowledge Management Handbook
-
-
Beckman, T.J.1
-
10
-
-
84986134915
-
"Organizing knowledge in the knowledge development cycle"
-
Bhatt, G.D. (2000), "Organizing knowledge in the knowledge development cycle", Journal of Knowledge Management, Vol. 4 No. 1, pp. 15-26.
-
(2000)
Journal of Knowledge Management
, vol.4
, Issue.1
, pp. 15-26
-
-
Bhatt, G.D.1
-
11
-
-
0040834517
-
"Identification of the critical factors of TQM"
-
Black, S.A. and Porter, L.J. (1996), "Identification of the critical factors of TQM", Decision Sciences, Vol. 27 No. 1, pp. 1-21.
-
(1996)
Decision Sciences
, vol.27
, Issue.1
, pp. 1-21
-
-
Black, S.A.1
Porter, L.J.2
-
12
-
-
18844408927
-
"Using human resources to put knowledge to work"
-
Brelade, S. and Harman, C. (2000), "Using human resources to put knowledge to work", Knowledge Management Review, Vol. 3 No. 1, pp. 26-9.
-
(2000)
Knowledge Management Review
, vol.3
, Issue.1
, pp. 26-29
-
-
Brelade, S.1
Harman, C.2
-
13
-
-
84986159830
-
"A review of survey research in knowledge management: 1997-2001"
-
Chauvel, D. and Despres, C. (2002), "A review of survey research in knowledge management: 1997-2001", Journal of Knowledge Management, Vol. 6 No. 3, pp. 207-23.
-
(2002)
Journal of Knowledge Management
, vol.6
, Issue.3
, pp. 207-223
-
-
Chauvel, D.1
Despres, C.2
-
16
-
-
84986108430
-
"The rise of knowledge towards attention management"
-
Davenport, T.H. and Volpel, S.C. (2001), "The rise of knowledge towards attention management", Journal of Knowledge Management, Vol. 5 No. 3, pp. 212-21.
-
(2001)
Journal of Knowledge Management
, vol.5
, Issue.3
, pp. 212-221
-
-
Davenport, T.H.1
Volpel, S.C.2
-
17
-
-
0002750534
-
"Successful knowledge management projects"
-
Davenport, T.H., De Long, D.W. and Beers, M.C. (1998), "Successful knowledge management projects", Sloan Management Review, Vol. 39 No. 2, pp. 43-57.
-
(1998)
Sloan Management Review
, vol.39
, Issue.2
, pp. 43-57
-
-
Davenport, T.H.1
De Long, D.W.2
Beers, M.C.3
-
18
-
-
84986079222
-
"Knowledge management and organizational learning: Typologies of knowledge strategies in the Spanish manufacturing industry from 1995 to 1999"
-
de Pablos, P.O. (2002), "Knowledge management and organizational learning: Typologies of knowledge strategies in the Spanish manufacturing industry from 1995 to 1999", Journal of Knowledge Management, Vol. 6 No. 1, pp. 52-62.
-
(2002)
Journal of Knowledge Management
, vol.6
, Issue.1
, pp. 52-62
-
-
de Pablos, P.O.1
-
20
-
-
20344366163
-
"Factor analysis"
-
available at: www.uwm.edu/~edari/methstat/factor.htm
-
Edari, R.S. (2004), "Factor analysis", available at: www.uwm.edu/~edari/methstat/factor.htm.
-
(2004)
-
-
Edari, R.S.1
-
22
-
-
20344384640
-
"Knowledge management in the developing countries: An empirical approach in search of limitations and opportunities"
-
University, Oxford
-
Gimenez, A.O. and Rincon, M. (2003), "Knowledge management in the developing countries: An empirical approach in search of limitations and opportunities", Proceedings of the 4th European Conference on Knowledge Management, Oxford University, Oxford, pp. 703-711
-
(2003)
Proceedings of the 4th European Conference on Knowledge Management, Oxford
, pp. 703-711
-
-
Gimenez, A.O.1
Rincon, M.2
-
23
-
-
3843102504
-
"An empirical study of the ISO 9000 standards' contribution towards total quality management"
-
Gotzamani, K.D. and Tsiotras, G.D. (2001), "An empirical study of the ISO 9000 standards' contribution towards total quality management", International Journal of Operations & Production Management, Vol. 21 No. 10, pp. 1326-42.
-
(2001)
International Journal of Operations & Production Management
, vol.21
, Issue.10
, pp. 1326-1342
-
-
Gotzamani, K.D.1
Tsiotras, G.D.2
-
24
-
-
0034894493
-
"General perspectives on knowledge management: Fostering a research agenda"
-
Grover, V. and Davenport, T.H. (2001), "General perspectives on knowledge management: Fostering a research agenda", Journal of Management Information Systems, Vol. 18 No. 1, pp. 5-21.
-
(2001)
Journal of Management Information Systems
, vol.18
, Issue.1
, pp. 5-21
-
-
Grover, V.1
Davenport, T.H.2
-
25
-
-
0006582973
-
"Knowledge, creativity and innovation"
-
Gurteen, D. (1998), "Knowledge, creativity and innovation", Journal of Knowledge Management, Vol. 2 No. 1, pp. 5-13.
-
(1998)
Journal of Knowledge Management
, vol.2
, Issue.1
, pp. 5-13
-
-
Gurteen, D.1
-
26
-
-
18844385509
-
"Critical success factors of knowledge management"
-
available at: www.kmadvantage.com/docs/km_articles/ Critical_Success_Factors_of_KM.pdf
-
Hasanali, F. (2002), "Critical success factors of knowledge management", available at: www.kmadvantage.com/docs/km_articles/ Critical_Success_Factors_of_KM.pdf.
-
(2002)
-
-
Hasanali, F.1
-
27
-
-
0003371332
-
"Creating a knowledge culture"
-
Hauschild, S., Licht, T. and Stein, W. (2001), "Creating a knowledge culture", The McKinsey Quarterly, No. 1, pp. 74-81.
-
(2001)
The McKinsey Quarterly
, Issue.1
, pp. 74-81
-
-
Hauschild, S.1
Licht, T.2
Stein, W.3
-
28
-
-
2642553350
-
"Chief knowledge officer: Critical success factors for knowledge management"
-
Herschel, R.T. and Nemati, H.R. (2000), "Chief knowledge officer: critical success factors for knowledge management", Information Strategy: The Executive's Journal, Vol. 16 No. 4, pp. 37-45.
-
(2000)
Information Strategy: The Executive's Journal
, vol.16
, Issue.4
, pp. 37-45
-
-
Herschel, R.T.1
Nemati, H.R.2
-
29
-
-
0000202912
-
"An investigation of factors that influence the management of knowledge in organizations"
-
Holsapple, C.W. and Joshi, K.D. (2000), "An investigation of factors that influence the management of knowledge in organizations", Journal of Strategic Information Systems, Vol. 9 Nos 2/3, pp. 235-61.
-
(2000)
Journal of Strategic Information Systems
, vol.9
, Issue.2-3
, pp. 235-261
-
-
Holsapple, C.W.1
Joshi, K.D.2
-
30
-
-
0035257229
-
"Dealing with human factors and managing change in knowledge management: A phased approach"
-
Horak, B.J. (2001), "Dealing with human factors and managing change in knowledge management: A phased approach", Topics in Health Information Management, Vol. 21 No. 3, pp. 8-17.
-
(2001)
Topics in Health Information Management
, vol.21
, Issue.3
, pp. 8-17
-
-
Horak, B.J.1
-
31
-
-
84986077121
-
"Knowledge management: Learning for organisational experience"
-
Jarrar, Y.F. (2002), "Knowledge management: Learning for organisational experience", Managerial Auditing Journal, Vol. 17 No. 6, pp. 322-8.
-
(2002)
Managerial Auditing Journal
, vol.17
, Issue.6
, pp. 322-328
-
-
Jarrar, Y.F.1
-
32
-
-
20344380803
-
"Knowledge management effectiveness"
-
Oxford University, Oxford
-
Khalifa, M. and Liu, V. (2003), "Knowledge management effectiveness", Proceedings of the 4th European Conference on Knowledge Management, Oxford University, Oxford, pp. 567-76.
-
(2003)
Proceedings of the 4th European Conference on Knowledge Management,
-
-
Khalifa, M.1
Liu, V.2
-
33
-
-
0037495768
-
-
KPMG, KPMG Management Consulting, available at: www.brint.com/papers/submit/knowmgmt.pdf
-
KPMG (1998), Knowledge Management Research Report 1998, KPMG Management Consulting, available at: www.brint.com/papers/submit/knowmgmt.pdf.
-
(1998)
Knowledge Management Research Report 1998
-
-
-
34
-
-
0042429113
-
"Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination"
-
Lee, H. and Choi, B. (2003), "Knowledge management enablers, processes, and organizational performance: An integrative view and empirical examination", Journal of Management Information Systems, Vol. 20 No. 1, pp. 179-228.
-
(2003)
Journal of Management Information Systems
, vol.20
, Issue.1
, pp. 179-228
-
-
Lee, H.1
Choi, B.2
-
35
-
-
0043070563
-
"Key ingredients to the success of an organization's knowledge management strategy"
-
Liebowitz, J. (1999), "Key ingredients to the success of an organization's knowledge management strategy", Knowledge and Process Management, Vol. 6 No. 1, pp. 37-40.
-
(1999)
Knowledge and Process Management
, vol.6
, Issue.1
, pp. 37-40
-
-
Liebowitz, J.1
-
36
-
-
0346738988
-
"Knowledge management in small enterprises"
-
Lim, D. and Klobas, J. (2000), "Knowledge management in small enterprises", The Electronic Library, Vol. 18 No. 6, pp. 420-33.
-
(2000)
The Electronic Library
, vol.18
, Issue.6
, pp. 420-433
-
-
Lim, D.1
Klobas, J.2
-
37
-
-
0036330768
-
"The critical factors for technology absorptive capacity"
-
Lin, C., Tan, B. and Chang, S. (2002), "The critical factors for technology absorptive capacity", Industrial Management & Data Systems, Vol. 102 No. 6, pp. 300-8.
-
(2002)
Industrial Management & Data Systems
, vol.102
, Issue.6
, pp. 300-308
-
-
Lin, C.1
Tan, B.2
Chang, S.3
-
38
-
-
84986172424
-
"SME and large organisation perceptions of knowledge management: Comparisons and contrasts"
-
McAdam, R. and Reid, R. (2001), "SME and large organisation perceptions of knowledge management: Comparisons and contrasts", Journal of Knowledge Management, Vol. 5 No. 3, pp. 231-41.
-
(2001)
Journal of Knowledge Management
, vol.5
, Issue.3
, pp. 231-241
-
-
McAdam, R.1
Reid, R.2
-
39
-
-
84986120215
-
"Overcoming cultural barriers to sharing knowledge"
-
McDermott, R. and O'Dell, C. (2001), "Overcoming cultural barriers to sharing knowledge", Journal of Knowledge Management, Vol. 5 No. 1, pp. 76-85.
-
(2001)
Journal of Knowledge Management
, vol.5
, Issue.1
, pp. 76-85
-
-
McDermott, R.1
O'Dell, C.2
-
40
-
-
84986173512
-
"Organisational learning in small learning organisations: An empirical overview"
-
Matlay, H. (2000), "Organisational learning in small learning organisations: An empirical overview", Education + Training, Vol. 42 Nos 4/5, pp. 202-11.
-
(2000)
Education+ Training
, vol.42
, Issue.4-5
, pp. 202-211
-
-
Matlay, H.1
-
41
-
-
19544374249
-
"A holistic approach to realizing the full value of your knowledge assets"
-
Mentzas, G. (2001), "A holistic approach to realizing the full value of your knowledge assets", Knowledge Management Review, Vol. 4 No. 3, pp. 10-11.
-
(2001)
Knowledge Management Review
, vol.4
, Issue.3
, pp. 10-11
-
-
Mentzas, G.1
-
42
-
-
85010949918
-
"Developing a model for technology and cultural factors in knowledge management: A factor analysis"
-
Moffett, S., McAdam, R. and Parkinson, S. (2002), "Developing a model for technology and cultural factors in knowledge management: A factor analysis", Knowledge and Process Management, Vol. 9 No. 4, pp. 237-55.
-
(2002)
Knowledge and Process Management
, vol.9
, Issue.4
, pp. 237-255
-
-
Moffett, S.1
McAdam, R.2
Parkinson, S.3
-
45
-
-
84993012355
-
"Knowledge management: Linking people to knowledge for bottom line results"
-
Offsey, S. (1997), "Knowledge management: Linking people to knowledge for bottom line results", Journal of Knowledge Management, Vol. 1 No. 2, pp. 113-22.
-
(1997)
Journal of Knowledge Management
, vol.1
, Issue.2
, pp. 113-122
-
-
Offsey, S.1
-
46
-
-
3242764942
-
"Where the global needs the local: Variation in enablers in the knowledge management process"
-
Okunoye, A. and Karsten, H. (2002), "Where the global needs the local: Variation in enablers in the knowledge management process", Journal of Global Information Technology Management, Vol. 5 No. 3, pp. 12-31.
-
(2002)
Journal of Global Information Technology Management
, vol.5
, Issue.3
, pp. 12-31
-
-
Okunoye, A.1
Karsten, H.2
-
47
-
-
18844415368
-
-
Organization for Economic Co-operation and Development OECD, Paris
-
Organization for Economic Co-operation and Development (2002), OECD Small and Medium Enterprise Outlook, OECD, Paris.
-
(2002)
OECD Small and Medium Enterprise Outlook
-
-
-
48
-
-
18844380245
-
"Critical role of leadership in nurturing a knowledge-supporting culture"
-
Ribiere, V.M. and Sitar, A.S. (2003), "Critical role of leadership in nurturing a knowledge-supporting culture", Knowledge Management Research & Practice, Vol. 1 No. 1, pp. 39-48.
-
(2003)
Knowledge Management Research & Practice
, vol.1
, Issue.1
, pp. 39-48
-
-
Ribiere, V.M.1
Sitar, A.S.2
-
49
-
-
0036306718
-
"Critical success factors for SPC implementation in UK small and medium enterprises: Some key findings from a survey"
-
Rungasamy, S., Antony, J. and Ghosh, S. (2002), "Critical success factors for SPC implementation in UK small and medium enterprises: Some key findings from a survey", The TQM Magazine, Vol. 14 No. 4, pp. 217-24.
-
(2002)
The TQM Magazine
, vol.14
, Issue.4
, pp. 217-224
-
-
Rungasamy, S.1
Antony, J.2
Ghosh, S.3
-
50
-
-
84962968942
-
"An instrument for measuring the critical factors of quality management"
-
Saraph, J.V., Benson, P.G. and Schroeder, R.G. (1989), "An instrument for measuring the critical factors of quality management", Decision Sciences, Vol. 20 No. 4, pp. 810-29.
-
(1989)
Decision Sciences
, vol.20
, Issue.4
, pp. 810-829
-
-
Saraph, J.V.1
Benson, P.G.2
Schroeder, R.G.3
-
51
-
-
84993105699
-
"The knowledge agenda"
-
Skyrme, D. and Amidon, D. (1997), "The knowledge agenda", Journal of Knowledge Management, Vol. 1 No. 1, pp. 27-37.
-
(1997)
Journal of Knowledge Management
, vol.1
, Issue.1
, pp. 27-37
-
-
Skyrme, D.1
Amidon, D.2
-
52
-
-
0242297023
-
"An empirical analysis of critical factors of TQM: A proposed tool for self-assessment and benchmarking purposes"
-
Thiagarajan, T. and Zairi, M. (1998), "An empirical analysis of critical factors of TQM: A proposed tool for self-assessment and benchmarking purposes", Benchmarking: An International Journal, Vol. 5 No. 4, pp. 291-303.
-
(1998)
Benchmarking: An International Journal
, vol.5
, Issue.4
, pp. 291-303
-
-
Thiagarajan, T.1
Zairi, M.2
-
53
-
-
84986131943
-
"Knowledge management in small and medium-sized companies: Knowledge management for entrepreneurs"
-
uit Beijerse, R.P. (2000), "Knowledge management in small and medium-sized companies: Knowledge management for entrepreneurs", Journal of Knowledge Management, Vol. 4 No. 2, pp. 162-79.
-
(2000)
Journal of Knowledge Management
, vol.4
, Issue.2
, pp. 162-179
-
-
uit Beijerse, R.P.1
-
54
-
-
20344403177
-
"Is knowledge management equivalent to information technology?"
-
Oxford University, Oxford
-
Wong, K.Y. and Aspinwall, E. (2003), "Is knowledge management equivalent to information technology?",, Oxford University, Oxford, pp. 989-97.
-
(2003)
Proceedings of the 4th European Conference on Knowledge Management
-
-
Wong, K.Y.1
Aspinwall, E.2
-
55
-
-
84988885425
-
"Characterising knowledge management in the small business environment"
-
Wong, K.Y. and Aspinwall, E. (2004), "Characterising knowledge management in the small business environment", Journal of Knowledge Management, Vol. 8 No. 4.
-
(2004)
Journal of Knowledge Management
, vol.8
, Issue.4
-
-
Wong, K.Y.1
Aspinwall, E.2
-
56
-
-
84986037737
-
"Managing human resources toward achieving knowledge management"
-
Yahya, S. and Goh, W.K. (2002), "Managing human resources toward achieving knowledge management", Journal of Knowledge Management, Vol. 6 No. 5, pp. 457-68.
-
(2002)
Journal of Knowledge Management
, vol.6
, Issue.5
, pp. 457-468
-
-
Yahya, S.1
Goh, W.K.2
-
57
-
-
0442279108
-
"Critical success factors in small and medium enterprises: Survey results"
-
Yusof, S.M. and Aspinwall, E.M. (2000), "Critical success factors in small and medium enterprises: Survey results", Total Quality Management, Vol. 11 Nos. 4-6, pp. 448-62.
-
(2000)
Total Quality Management
, vol.11
, Issue.4-6
, pp. 448-462
-
-
Yusof, S.M.1
Aspinwall, E.M.2
-
58
-
-
0003261514
-
"Developing a knowledge strategy"
-
Zack, M.H. (1999), "Developing a knowledge strategy", California Management Review, Vol. 41 No. 3, pp. 125-45.
-
(1999)
California Management Review
, vol.41
, Issue.3
, pp. 125-145
-
-
Zack, M.H.1
|