The new customer relationship management tool - Product elimination?

Service Industries Journal

Volumn 24, Issue 2, 2004, Pages 67-80

  Harness, David R ^a   Harness, Tina ^b  

^a UNIVERSITY OF LEEDS   (United Kingdom)

^b LEEDS BECKETT UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

FINANCIAL SERVICES;

EID: 1942498895     PISSN: 02642069     EISSN: None     Source Type: Journal    
DOI: 10.1080/02642060412331301262     Document Type: Article

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