Effective management of information systems function: An exploratory study of Indian organizations

International Journal of Information Management

Volumn 24, Issue 3, 2004, Pages 247-266

  Ranganathan, C ^a   Kannabiran, G ^b  

^a UNIVERSITY OF ILLINOIS AT CHICAGO   (United States)

^b NATIONAL INSTITUTE OF TECHNOLOGY   (India)

Author keywords

Developing country; Indian organizations; Information systems management; IS performance

Indexed keywords

BEHAVIORAL RESEARCH; COMPETITION; DEVELOPING COUNTRIES; FINANCE; FORECASTING; INDUSTRIAL ECONOMICS; INFORMATION TECHNOLOGY; SERVERS; SOCIETIES AND INSTITUTIONS;

GLOBAL COMPETITION; INDIAN ORGANIZATIONS; INFORMATION SYSTEMS MANAGEMENT; IS PERFORMANCE;

INFORMATION MANAGEMENT;

EID: 1942471783     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijinfomgt.2004.02.005     Document Type: Article

References (55)

1. Aladwani A.M. IT planning effectiveness in a developing country. Journal of Global Information Technology Management. 4(3):2001;51-65.
2. Armstrong C.P., Sambamurthy V. Information technology assimilation in firms. The influence of senior leadership and IT infrastructures Information Systems Research. 10(4):1999;304-327.
3. Austin J.E. Managing in developing countries. Strategic analysis and operating techniques:1990;Free Press, New York.
4. Banerjee P. What does it mean to empower informationally the local government-designing an information system for a district level development administration. International Journal of Information Management. 21(6):2001;403-421.
5. Bhatnagar, S. C. (Ed.) (1991). Information technology manpower: Key issues in developing countries. New Delhi, India: Tata McGraw-Hill.
6. Bhatnagar, S. C., & Bjorn-Andersen, N. (Eds.) (1990). Information technology in developing countries. Amsterdam: North-Holland.
7. Bhatnagar S.C., Odreda M. Social implications of computers in developing countries. 1992;Tata McGraw-Hill, New Delhi, India.
8. Brown C.V., Magill S.L. Alignment of the IS function with the enterprise. Toward a model of antecedents MIS Quarterly. 18(4):1994;371-403.
9. Brown C., Sambamurthy V. Repositioning the IT organization to enable business transformation. 1999;Pinnaflex Educational Resources, Cincinnati, OH.
10. Byrd T.A., Sambamurthy V., Zmud R.W. An examination of IT planning in large, diversified public organization. Decision Sciences. 26(1):1995;49-73.
11. Chatterjee, D., Grewal, R., & Sambamurthy, V. (2002). Shaping up for e-commerce: Institutional enablers of the organizational assimilation of web technologies. MIS Quarterly 65-89.
12. Clark C., Cavanaugh N., Brown C., Sambamurthy V. Building change-readiness IT capabilities. Insights from the Bell Atlantic experience MIS Quarterly. 21(4):1997;425-455.
13. Cross J., Earl M., Sampler J. Transformation of the IT function at British Petroleum. MIS Quarterly. 21(4):1997;401-423.
14. Dasgupta S., Agarwal D., Ioannidis A. Determinants of information technology adoption. An extension of existing models to firms in a developing country Journal of Global Information Management. 7(3):1999;30-40.
15. Data Quest. (1996). Indian's top IT spenders, May 15 (pp. 107-116).
16. Data Quest. (2001). Available online at http://www.dqindia.com.
17. Earl M.J., Feeny D.F. Is your CIO adding value? Sloan Management Review. 35(3):1994;11-20.
18. Ein-dor P., Segev A. Organizational context and MIS structure. MIS Quarterly. 6:1982;55-68.
19. Eisenhardt K.M. Building theories from case study research. Academy of Management Review. 14(4):1989;532-550.
20. Feeny D., Edwards B., Simpson K. Understanding the CEO/CIO relationship. MIS Quarterly. 16(4):1992;435-448.
21. Feeny D.F., Willcocks L.P. Core IS capabilities for exploiting information technology. Sloan Management Review. 39(3):1998;9-22.
22. Grover V. An empirically derived model for adoption of customer-based inter-organizational systems. Decision Sciences. 24(3):1993;603-640.
23. Heeks R. Information systems and developing countries. Failure, success and local improvisations The Information Society. 18:2002;101-112.
24. Henderson J.C. Plugging into strategic partnerships. The critical IS connection Sloan Management Review. 31(3):1990;7-18.
25. Ives B., Olson M.H., Baroudi J.J. The measurement of user information satisfaction. Communications of the ACM. 26(10):1983;785-793.
26. Jain R. Key constructs in successful IS implementation. South-east Asian experience source Omega. 25(3):1997;267-284.
27. Jarvenpaa S.L., Ives B. Executive involvement and participation in the management of information technology. MIS Quarterly. 15(2):1991;205-227.
28. Kanungo S., Sadavarti S., Srinivas Y. Relating IT strategy and organizational culture. An empirical study of public sector units in India The Journal of Strategic Information Systems. 10(1):2001;29-57.
29. King W.R., Teo T.S.H. Key dimensions of facilitators and inhibitors for the strategic use of information technology. Journal of Management Information Systems. 12(4):1996;35-54.
30. Kraemer, K., & Dedrick, J. (2001). The productivity paradox: Is it resolved? Is there a new one? What does it mean for managers? Working paper, Center for Research on IT and Organizations, University of California, Irvine, CA.
31. Lederer A.L., Mendelow A.L. Convincing top management of the strategic potential of information systems. MIS Quarterly. 12(4):1988;525-534.
32. Lederer A.L., Sethi V. The implementation of strategic information systems planning methodologies. MIS Quarterly. 12(3):1988;445-461.
33. Madon S. Computer-based information systems for development planning. Significance of cultural factors Journal of Strategic Information Systems. 15:1992;250-257.
34. Manikutty S. Family business groups in India. A resource-based view of the emerging trends Family Business Review. 13(4):2000;279-292.
35. Marais C. Should IS be centralized or decentralized. Computerworld. 27:1995;96-100.
36. Montealegre, R. (1998). Managing information technology in modernizing 'against the odds': Lessons from an organization in a less-developed country. Information and Management 103-116.
37. Montealegre, R. (1999). A case for more case study research in the implementation of IT in less-developed countries. Information Technology for Development 199-207.
38. Olson M.H., Chervany N.L. The relationship between organizational characteristics and the structure of the information services function. MIS Quarterly. 4(2):1980;57-68.
39. Raghunathan T.S. Impact of CEO's participation on information systems steering committees. Journal of MIS. 8(4):1992;83-96.
40. Reich B.H., Benbasat I. Measuring the linkage between business and information technology objectives. MIS Quarterly. 20(1):1996;453-468.
41. Rockart J.F., Earl M.J., Ross J.W. Eight imperatives for the new IT organization. Sloan Management Review. 38(1):1996;43-55.
42. Ross J.W., Vitale M.R., Beath C. The untapped potential of IT charge back. MIS Quarterly. 23(2):1999;215-237.
43. Sambamurthy V., Venkataraman S., Desanctis G. The design of information technology planning systems for varying organizational contexts. European Journal of Information Systems. 2(1):1993;23-35.
44. Sambamurthy V., Zmud R. The organizing logic for an enterprise's IT activities in the digital era - a prognosis of practice and a call for research. Information Systems Research. 11(2):2000;105-114.
45. Saxena K.B.C., Sahay B.S. Managing IT for world-class manufacturing. The Indian scenario International Journal of Information Management. 20(1):2000;29-57.
46. Schein E.H. The role of the CEO in the management of change. The case of information technology Kochan T.A., Useem M. Transforming organizations. 1992;Oxford University Press, Oxford.
47. Stephens C.S., Ledbetter W.N., Mitra A., Ford F.N. Executive or functional manager! The nature of the CIO's job. MIS Quarterly. 16:1992;449-468.
48. Teo T.S.H., Ang J.S.K. An examination of major IS planning problems. International Journal of Information Management. 21:2001;457-470.
49. Thong J.Y.L., Yap C.S., Raman K.S. Engagement of external expertise in information systems implementation. Journal of Management Information Systems. 11(2):1994;209-231.
50. Thong J.Y.L., Yap C.S., Raman K.S. Top management support, external expertise and information systems implementation in small businesses. Information Systems Research. 7(2):1996;248-267.
51. Von Simson E. The centrally decentralized IS organization. Harvard Business Review. 68(4):1990;158-162.
52. Walsham G., Sahay S. GIS for district-level administration in India. Problems and opportunities MIS Quarterly. 23(1):1999;39-65.
53. Williamson, M. (1993). Consulting services: Improving your outside chances. CIO, November 15 (pp. 30-39).
54. Zmud R. Design alternatives for organizing information system activities. MIS Quarterly. 8(2):1984;79-93.
55. Zuboff S. In the age of smart machine. The future of work and power:1988;Basic Books, New York.