Patterns of business excellence

Measuring Business Excellence

Volumn 6, Issue 2, 2002, Pages 15-21

  Samson, Danny ^a   Challis, David ^b  

^a UNIVERSITY OF MELBOURNE   (Australia)

^b NONE

Author keywords

BPR; Improvement; Management; Strategy

Indexed keywords

EID: 84986104193     PISSN: 13683047     EISSN: None     Source Type: Journal    
DOI: 10.1108/13683040210431428     Document Type: Review

References (5)

1. Adler, P.S. (1993), “Time and motion regained”, Harvard Business Review, January-February, pp. 98-108.
2. Peters, T. and Waterman, R. (1982), In Search of Excellence, Harper and Row, New York, NY.
3. Samson, D. and Challis, D. (1999), Patterns of Excellence, Pitman, London.
4. Senge, P. (1990, The Fifth Discipline: The Art and Practice of The Learning Organisation, Doubleday/Currency, New York, NY.
5. Stalk, G. Jr. and Hout, T.M. (1990), Competing Against Time, Free Press, New York, NY.