How twenty-eight users helped redesign an academic library web site a usability study

Reference and User Services Quarterly

Volumn 44, Issue 3, 2005, Pages 232-246

  Cobus, Laura ^a   Dent, Valeda Frances ^a   Ondrusek, Anita ^b  

^a CITY UNIVERSITY OF NEW YORK   (United States)

^b VALDOSTA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 18844406207     PISSN: 10949054     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (22)

1. Susan Augustine and Courtney Greene, "Discovering How Students Search a Library Web Site: A Usability Case Study," C&RL News 63 (July 2002): 354-65;
2. Brenda Battleson, Austin Booth, and Jane Weintrop, "Usability Testing of an Academic Library Web Site: A Case Study," Journal of Academic Librarianship 27, no. 3 (2001): 188-98;
3. Janet K. Chisman, Karen R. Diller, and Sharon L. Walbridge, "Usability Testing: A Case Study," College & Research Libraries 60 (Nov. 1999): 55-369;
4. Louise McGillis and Elaine G. Toms, "Usability Testing of the Academic Library Web Site: Implications for Design," College & Research Libraries 62 (July 2001): 355-67;
5. Susan McMullen, "Usability Testing in a Library Web Site Redesign Project," Reference Services Review 29 (2001): 7-22;
6. Tiffini Travis and Elaina Norlin, "Testing the Competition: Usability of Commercial Information Sites Compared with Academic Library Web Sites," College & Research Libraries 63 (Sept. 2002): 433-48;
7. Jerilyn R. Veldof, Michael J. Prasse, and Victoria A. Mills, "Chauffeured by the User: Usability in the Electronic Library," Journal of Library Administration 26 (1999): 115-40.
8. Steven Krug, Don't Make Me Think (Indianapolis: New Riders Publishing, 2000), 153.
9. McGillis and Toms, "Usability Testing of the Academic Library Web Site," 358.
10. Jakob Nielsen, "Why You Only Need to Test with 5 Users." Accessed March 25, 2004, www.useit.com/alertbox/20000 319.html.
11. Jeffrey Rubin, Handbook of Usability Testing (New York: Wiley, 1994).
12. Krug, Don't Make Me Think, 143.
13. Ibid., 37-38.
14. Jakob Nielsen, Designing Web Usability (Indianapolis, Ind.: New Riders Publishing, 2000), 224.
15. Augustine and Greene, "Discovering How Students Search a Library Web Site," 358;
16. McGillis and Toms, "Usability Testing of the Academic Library Web Site," 360.
17. McGillis and Toms, "Usability Testing of the Academic Library Web Site," 360;
18. Travis and Norlin, "Testing the Competition," 436-37;
19. Augustine and Greene, "Discovering How Students Search a Library Web Site," 358-63.
20. Battleson, Booth, and Weintrop, "Usability Testing of an Academic Library Web Site," 192-93.
21. Chisman, Diller, and Walbridge, "Usability Testing: A Case Study," 564-68.
22. Krug, Don't Make Me Think, 176.