Chauffeured by the user

Journal of Library Administration

Volumn 26, Issue 3-4, 1999, Pages 115-140

  Mills, Victoria A ^c  

^a UNIVERSITY OF MINNESOTA   (United States)

^b Online Computer Library Center   (United States)

^c University of Arizona Library   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85010611250     PISSN: 01930826     EISSN: 15403564     Source Type: Journal    
DOI: 10.1300/J111v26n03_07     Document Type: Article

References (27)

1. Michael Wiklund, ed., Ergonomic Requirements for Office Work with Visual Display Terminals. Part 11: Guidance on Usability (London: International Standards Organization, 1994), 10.
2. Michael Wiklund, ed., Usability in Practice (Cambridge, MA: Academic Press, 1994), 330.
3. Susan Fowler, “Appendix B: Usability Tesls” in GUI Design Handbook (McGraw-Hill, lorlhcimimg). currently available at:
4. Jakob Neilsen. Usabililv Engineering (San Diego. CA: Academic Press.1993). 155-162
5. Clare-Marie Karat. "Cost-justifying Human Factors Support on Development Projects."Human Factors Society lliilletiii35 no. 2 (1994): 1-4.
6. Michael J Kalin and Amanda Prail, "Formal Usability Inspections." in Usability Inspections Methods (New York: John Wiley and Sons. 1994), 141-171.
7. Joseph C. Dumas anil Janice C. Kedish.,4 Practical Guide To Usability Testing (Norwood. N.l; Abies Publishing Co. 1993). 22.
8. Carolyn Snyder and Ericca Lahti. 'Filings We Learned the Hard Way." in Proceedings from Usability Professionals As-soeiation Annual Conference (4th) (Dallas: Usability Professionals Association, 1995).
9. Christine L. Borgman. “Whv Are Online Catalogs Hard to Use? Lessons Learned from Information-Retrieval Studies,” Journal of the American Society for Information Science 37 (November 1986): 387-341
10. Karen R. Diaz, "User Success in a Networked En vim nine ill," RQ36 (Spring 1997): 393-407;
11. Karen R. Diaz, "User Success in a Networked En vim nine ill," RQ36 (Spring 1997): 393-407;
12. Charles R. Hildreth. " Flic Use anil Understanding of Keyword Searching ill a University Online Catalog," Information Technology and Libraries 16 (June 1997): 52-62
13. Bruce Leach. “Identifying CD-ROM Use Patterns as a Toll For evaluating User Instruction." College di Research Libraries 55 (July 1994): 365-371
14. Diane Nalil and Carol Tenopir, "Affective and Cognitive Searching Behavior of Novice End-Users of a Full-Text Database."Journal of the American Society for Information Science47 (April 1996): 276-86.
15. Elizabeth T. Morlev, "The SilverPlatter Experience."CD-ROM Professional 8 (Mardi 1995): I I1-112.
16. Karen Eliasen et at., "Navigating Online Menus: A Quantitative Experiment,"College and Research Libraries58 (November 1997): 509-516.
17. Bryce L. Allen, Information Task: Toward a User-Centered Approach to Information Systems (San Diego. CA: Academic Press. 1996)
18. David Sachs and Henrv Stair, 7 Keys to Lf ective Web Sites (Saddle River. N.l: Prentice-Hall, 1997), 16-17.
19. Alison.l. Head, "Web Usability and Essential Interface Design Issues." National Online Meeting Proceedings lût It (May 1997): 157-163
20. Jared M. Spool. Web Site Usability: A Designer’s Guide(North Andover. Massachusetts: User Interlace Engineering. 1997). 10-11.
21. Jared M. Spool., “Internet-Savvy Users,” UIETips (November 1997). UIETips@ uie.com
22. Annabel Pollock and Andrew Hockley, “What’s Wrong with Internet Searching,”D-Lib Magazine(March 1997), www.dlib.org.
23. Jakob Neilsen and Darrell Sano. 1995. SunWeb: User Interface Design for Sun Microsystem’s Internal Web, www.sun.com/sun-on-net/uidesign/sunweb.
24. Ben Shneiderman, Don Byrd, and Bruce W. Croft, “Clarifying Search: A User-Interface Framework For Text Searches,”D-Lib Magazine(January 1997), www.dlib.org.
25. Karen Eliasen et at., “Navigating Online,” 515.
26. Michael J. Prasse, “User Interface Design: Draft 1.1,” in Online Computer Library Center ISO Standards Draft Document Version 1.1. (Dublin, OH: OCLC, 1997), online document.
27. Jakob Neilsen, “Finding Usability Problems Through Heuristic Evaluation,” in CHI’92 Conference Proceedings: ACM Conference On Hitman Factors In Computing Systems (New York: ACM, 1992), 373-380.