메뉴 건너뛰기




Volumn 25, Issue 3, 2005, Pages 242-260

The barriers to customer responsive supply chain management

Author keywords

Buyer seller relationships; Customer orientation; Supply chain management

Indexed keywords


EID: 18844401647     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570510581853     Document Type: Article
Times cited : (87)

References (63)
  • 1
    • 0034004520 scopus 로고    scopus 로고
    • Retailing and supply chains in the information age
    • Abernathy, F.H., Dunlop, J.T. and Hammond, J. (2000), "Retailing and supply chains in the information age", Technology in Society, Vol. 22, pp. 5-31.
    • (2000) Technology in Society , vol.22 , pp. 5-31
    • Abernathy, F.H.1    Dunlop, J.T.2    Hammond, J.3
  • 2
    • 0002630399 scopus 로고
    • Evolution of the marketing organisation: New forms for turbulent environments
    • Achrol, R. (1991), "Evolution of the marketing organisation: new forms for turbulent environments", Journal of Marketing, Vol. 55 No. 4, pp. 77-93.
    • (1991) Journal of Marketing , vol.55 , Issue.4 , pp. 77-93
    • Achrol, R.1
  • 4
    • 0002672359 scopus 로고
    • A model of distributor firm and manufacturer firm working partnerships
    • Anderson, J.C. and Narus, A. (1990), "A model of distributor firm and manufacturer firm working partnerships", Journal of Marketing, Vol. 54, pp. 42-58.
    • (1990) Journal of Marketing , vol.54 , pp. 42-58
    • Anderson, J.C.1    Narus, A.2
  • 5
    • 0000505474 scopus 로고
    • Determinants of continuity in conventional industrial channel dyads
    • Anderson, J.C. and Weitz, B. (1989), "Determinants of continuity in conventional industrial channel dyads", Marketing Science, Vol. 8, pp. 310-23.
    • (1989) Marketing Science , vol.8 , pp. 310-323
    • Anderson, J.C.1    Weitz, B.2
  • 6
    • 21844489555 scopus 로고
    • Dyadic business relationships within a business network context
    • Anderson, J.C., Hakansson, H. and Johanson, J. (1994), "Dyadic business relationships within a business network context", Journal of Marketing, Vol. 58 No. 4, pp. 1-15.
    • (1994) Journal of Marketing , vol.58 , Issue.4 , pp. 1-15
    • Anderson, J.C.1    Hakansson, H.2    Johanson, J.3
  • 7
    • 18844369818 scopus 로고    scopus 로고
    • Eqos launches first comprehensive CPFR solution
    • London
    • Anon (2001), "Eqos launches first comprehensive CPFR solution", Business Wire, London.
    • (2001) Business Wire
  • 11
    • 0002019449 scopus 로고
    • A framework for analyzing customer service orientations in manufacturing
    • Bowen, D.E., Siehl, C. and Schneider, B. (1989), "A framework for analyzing customer service orientations in manufacturing", Academy of Management Review, Vol. 14 No. 1, pp. 75-95.
    • (1989) Academy of Management Review , vol.14 , Issue.1 , pp. 75-95
    • Bowen, D.E.1    Siehl, C.2    Schneider, B.3
  • 12
    • 0033196305 scopus 로고    scopus 로고
    • Adaptive behavior in buyer-supplier relationships
    • Brennan, R. and Turnbull, P.W. (1999), "Adaptive behavior in buyer-supplier relationships", Industrial Marketing Management, Vol. 28 No. 5, pp. 481-95.
    • (1999) Industrial Marketing Management , vol.28 , Issue.5 , pp. 481-495
    • Brennan, R.1    Turnbull, P.W.2
  • 14
    • 1442327301 scopus 로고    scopus 로고
    • Lean or agile - A solution for supply chain management in the textiles and clothing industry?
    • Bruce, M., Daly, L. and Towers, N. (2004), "Lean or agile - a solution for supply chain management in the textiles and clothing industry?", International Journal of Operations & Production Management, Vol. 24 No. 1/2, pp. 151-70.
    • (2004) International Journal of Operations & Production Management , vol.24 , Issue.12 , pp. 151-170
    • Bruce, M.1    Daly, L.2    Towers, N.3
  • 16
    • 0034196806 scopus 로고    scopus 로고
    • Developing strategic partnerships in the supply chain: A practitioner perspective
    • Christopher, M. and Juttner, U. (2000), "Developing strategic partnerships in the supply chain: a practitioner perspective", European Journal of Purchasing & Supply Management, Vol. 6, pp. 117-27.
    • (2000) European Journal of Purchasing & Supply Management , vol.6 , pp. 117-127
    • Christopher, M.1    Juttner, U.2
  • 17
    • 0001634042 scopus 로고    scopus 로고
    • Supply chain migration from lean and functional to agile and customised
    • Christopher, M. and Towill, D.R. (2000), "Supply chain migration from lean and functional to agile and customised", Supply Chain Management: An International Journal, Vol. 5 No. 4, pp. 206-13.
    • (2000) Supply Chain Management: An International Journal , vol.5 , Issue.4 , pp. 206-213
    • Christopher, M.1    Towill, D.R.2
  • 18
    • 0002746615 scopus 로고    scopus 로고
    • Logistics strategy: Does it exist?
    • Clinton, S.R. and Closs, D.J. (1997), "Logistics strategy: does it exist?", Journal of Business Logistics, Vol. 18 No. 1, pp. 19-44.
    • (1997) Journal of Business Logistics , vol.18 , Issue.1 , pp. 19-44
    • Clinton, S.R.1    Closs, D.J.2
  • 19
    • 84923607087 scopus 로고    scopus 로고
    • CPFR: The countdown begins
    • Cooke, J.A. (1999), "CPFR: the countdown begins", Logistics Management, Vol. 59, pp. 16-27.
    • (1999) Logistics Management , vol.59 , pp. 16-27
    • Cooke, J.A.1
  • 20
    • 18844448661 scopus 로고    scopus 로고
    • European CPFR insights
    • Cuthbertson, R. (2002), "European CPFR insights", European Retail Digest, Vol. 1 No. 1, pp. 12-18.
    • (2002) European Retail Digest , vol.1 , Issue.1 , pp. 12-18
    • Cuthbertson, R.1
  • 21
    • 0001932429 scopus 로고
    • Developing buyer-seller relationships
    • Dwyer, F.R., Schurr, P. and Sejo, Oh (1987), "Developing buyer-seller relationships", Journal of Marketing, Vol. 51, pp. 11-27.
    • (1987) Journal of Marketing , vol.51 , pp. 11-27
    • Dwyer, F.R.1    Schurr, P.2    Oh, S.3
  • 22
    • 0001275618 scopus 로고    scopus 로고
    • What is the right supply-chain for your product?
    • (March-April), pp. 105-16
    • Fisher, M.L. (1997), "What is the right supply-chain for your product?", Harvard Business Review, Vol. 75, (March-April), pp. 105-16.
    • (1997) Harvard Business Review , vol.75
    • Fisher, M.L.1
  • 23
    • 18844383648 scopus 로고
    • Coping with demand uncertainty at sport obermeyer
    • Fisher, M.L. and Hammond, J.H. (1994), "Coping with demand uncertainty at sport obermeyer", Harvard Business Review, Vol. 72 No. 3, pp. 90-9.
    • (1994) Harvard Business Review , vol.72 , Issue.3 , pp. 90-99
    • Fisher, M.L.1    Hammond, J.H.2
  • 24
    • 0000913203 scopus 로고    scopus 로고
    • Reducing the cost of demand uncertainty through accurate response
    • Fisher, M. and Raman, A. (1996), "Reducing the cost of demand uncertainty through accurate response", Operations Research, Vol. 44 No. 1, pp. 87-100.
    • (1996) Operations Research , vol.44 , Issue.1 , pp. 87-100
    • Fisher, M.1    Raman, A.2
  • 26
    • 0035252283 scopus 로고    scopus 로고
    • Arcs of integration: An international study of supply chain strategies
    • Frohlich, M.T. and Westbrook, R. (2001), "Arcs of integration: an international study of supply chain strategies", Journal of Operations Management, Vol. 19 No. 2, pp. 185-200.
    • (2001) Journal of Operations Management , vol.19 , Issue.2 , pp. 185-200
    • Frohlich, M.T.1    Westbrook, R.2
  • 27
    • 0011528130 scopus 로고    scopus 로고
    • Gattorna, J.L. Gower Aldershot
    • Gattorna, J.L. (Ed.) (1998), Strategic Supply Chain Alignment, Gower, Aldershot.
    • (1998) Strategic Supply Chain Alignment
  • 34
    • 1842606460 scopus 로고    scopus 로고
    • Analyzing business relationships and distinguishing different interaction levels
    • Holmlund, M. (2004), "Analyzing business relationships and distinguishing different interaction levels", Industrial Marketing Management, Vol. 33 No. 4, pp. 279-87.
    • (2004) Industrial Marketing Management , vol.33 , Issue.4 , pp. 279-287
    • Holmlund, M.1
  • 35
    • 0029693274 scopus 로고    scopus 로고
    • Organisational buyer-behavior: Toward an integrative framework
    • Johnston, W. and Lewin, J.E. (1996), "Organisational buyer-behavior: toward an integrative framework", Journal of Business Research, Vol. 35 No. 1, pp. 1-15.
    • (1996) Journal of Business Research , vol.35 , Issue.1 , pp. 1-15
    • Johnston, W.1    Lewin, J.E.2
  • 37
    • 85107930007 scopus 로고
    • Long-term manufacturing-supplier relationships: Do they pay-off for supplier firms?
    • Kalwani, M. and Narayandas, N. (1995), "Long-term manufacturing-supplier relationships: do they pay-off for supplier firms?", Journal of Marketing, Vol. 59 No. 1, pp. 1-16.
    • (1995) Journal of Marketing , vol.59 , Issue.1 , pp. 1-16
    • Kalwani, M.1    Narayandas, N.2
  • 38
    • 0036522379 scopus 로고    scopus 로고
    • An exploratory study into failure in successful organisations: The case of Marks and Spencer
    • Mellahi, K., Jackson, P. and Sparks, L. (2002), "An exploratory study into failure in successful organisations: the case of Marks and Spencer", British Journal of Management, Vol. 13 No. 1, pp. 15-29.
    • (2002) British Journal of Management , vol.13 , Issue.1 , pp. 15-29
    • Mellahi, K.1    Jackson, P.2    Sparks, L.3
  • 39
    • 21344475322 scopus 로고
    • The commitment-trust theory of relationship marketing
    • Morgan, R.M. and Hunt, S.D. (1994), "The commitment-trust theory of relationship marketing", Journal of Marketing, Vol. 58 No. 3, pp. 20-38.
    • (1994) Journal of Marketing , vol.58 , Issue.3 , pp. 20-38
    • Morgan, R.M.1    Hunt, S.D.2
  • 40
    • 0344240982 scopus 로고    scopus 로고
    • Leagility: Integrating the lean and agile manufacturing paradigms in the total supply chain
    • Naylor, J.B., Naim, M.M. and Berry, D. (1999), "Leagility: integrating the lean and agile manufacturing paradigms in the total supply chain", International Journal of Production Economics, Vol. 62, pp. 107-18.
    • (1999) International Journal of Production Economics , vol.62 , pp. 107-118
    • Naylor, J.B.1    Naim, M.M.2    Berry, D.3
  • 41
    • 0034555049 scopus 로고    scopus 로고
    • The performance impacts of quick response and strategic alignment in specialty retailing
    • Palmer, J.W. and Markus, L.M. (2000), "The performance impacts of quick response and strategic alignment in specialty retailing", Information Systems Research, Vol. 11 No. 3, pp. 241-60.
    • (2000) Information Systems Research , vol.11 , Issue.3 , pp. 241-260
    • Palmer, J.W.1    Markus, L.M.2
  • 46
    • 0038504145 scopus 로고    scopus 로고
    • Collaborative planning, forecasting and replenishment (CPFR): Realizing the promise of efficient consumer response
    • Sherman, R.J. (1998), "Collaborative planning, forecasting and replenishment (CPFR): realizing the promise of efficient consumer response", Journal of Marketing Theory & Practice, Vol. 6 No. 4, pp. 6-10.
    • (1998) Journal of Marketing Theory & Practice , vol.6 , Issue.4 , pp. 6-10
    • Sherman, R.J.1
  • 47
    • 0002946881 scopus 로고
    • A model of industrial buyer behavior
    • Sheth, J.N. (1973), "A model of industrial buyer behavior", Journal of Marketing, Vol. 37, pp. 50-6.
    • (1973) Journal of Marketing , vol.37 , pp. 50-56
    • Sheth, J.N.1
  • 48
    • 0002162913 scopus 로고    scopus 로고
    • Organisational buying behavior: Past performance and future expectations
    • Sheth, J.N. (1996), "Organisational buying behavior: past performance and future expectations", Journal of Business and Industrial Marketing, Vol. 11, pp. 7-24.
    • (1996) Journal of Business and Industrial Marketing , vol.11 , pp. 7-24
    • Sheth, J.N.1
  • 49
    • 0031093552 scopus 로고    scopus 로고
    • Relationship marketing: An agenda for inquiry
    • Sheth, J.N. and Sharma, A. (1997), "Relationship marketing: an agenda for inquiry", Industrial Marketing Management, Vol. 26, pp. 91-100.
    • (1997) Industrial Marketing Management , vol.26 , pp. 91-100
    • Sheth, J.N.1    Sharma, A.2
  • 50
    • 84993009241 scopus 로고    scopus 로고
    • Supply chain management: A new challenge for researchers and managers in logistics
    • Skjoett-Larsen, T. (1999), "Supply chain management: a new challenge for researchers and managers in logistics", International Journal of Logistics Management, Vol. 10 No. 2, pp. 41-53.
    • (1999) International Journal of Logistics Management , vol.10 , Issue.2 , pp. 41-53
    • Skjoett-Larsen, T.1
  • 53
    • 34248669420 scopus 로고
    • Strategic supplier selection: Understanding long-term buyer relationships
    • July/August, pp. 75-81
    • Spekman, R.E. (1988), "Strategic supplier selection: understanding long-term buyer relationships", Business Horizons, July/August, pp. 75-81.
    • (1988) Business Horizons
    • Spekman, R.E.1
  • 54
    • 0346554544 scopus 로고    scopus 로고
    • What are the key general manager issues in 'Supply Chain Management'?
    • Storey, J. (2002), "What are the key general manager issues in 'Supply Chain Management'?", Journal of General Management, Vol. 27 No. 4, pp. 15-28.
    • (2002) Journal of General Management , vol.27 , Issue.4 , pp. 15-28
    • Storey, J.1
  • 55
    • 0035285362 scopus 로고    scopus 로고
    • Inter-dependencies, trust and information in relationships, alliances and networks
    • Tomkins, C. (2001), "Inter-dependencies, trust and information in relationships, alliances and networks", Accounting Organisations and Society, Vol. 26 No. 2, pp. 161-91.
    • (2001) Accounting Organisations and Society , vol.26 , Issue.2 , pp. 161-191
    • Tomkins, C.1
  • 58
    • 0002382206 scopus 로고
    • Business dancing: The nature and role of inter-firm relations in business strategy
    • Wilkinson, I. and Young, L. (1995), "Business dancing: the nature and role of inter-firm relations in business strategy", Asia-Australia Marketing Journal, Vol. 2 No. 1, pp. 67-79.
    • (1995) Asia-Australia Marketing Journal , vol.2 , Issue.1 , pp. 67-79
    • Wilkinson, I.1    Young, L.2
  • 59
    • 77951511906 scopus 로고
    • An integrated model of buyer-supplier relationships
    • Wilson, D.T. (1995), "An integrated model of buyer-supplier relationships", Journal of the Academy of Marketing Science, Vol. 23 No. 4, pp. 335-45.
    • (1995) Journal of the Academy of Marketing Science , vol.23 , Issue.4 , pp. 335-345
    • Wilson, D.T.1
  • 60
    • 0002626642 scopus 로고
    • Bonding and commitment in buyer-seller relationships: A preliminary conceptualisation
    • Wilson, D.T. and Mummalaneni, V. (1986), "Bonding and commitment in buyer-seller relationships: a preliminary conceptualisation", Industrial Marketing and Purchasing, Vol. 1 No. 3, pp. 44-58.
    • (1986) Industrial Marketing and Purchasing , vol.1 , Issue.3 , pp. 44-58
    • Wilson, D.T.1    Mummalaneni, V.2
  • 62
    • 0035384315 scopus 로고    scopus 로고
    • A quick response production strategy to market demand
    • Yang, P.C. and Wee, H.M. (2001), "A quick response production strategy to market demand", Production Planning & Control, Vol. 12 No. 4, pp. 326-35.
    • (2001) Production Planning & Control , vol.12 , Issue.4 , pp. 326-335
    • Yang, P.C.1    Wee, H.M.2
  • 63
    • 0001603414 scopus 로고
    • The role of trust and cooperation in marketing channels: A preliminary study
    • Young, L. and Wilkinson, I. (1989), "The role of trust and cooperation in marketing channels: a preliminary study", European Journal of Marketing, Vol. 23 No. 2, pp. 109-22.
    • (1989) European Journal of Marketing , vol.23 , Issue.2 , pp. 109-122
    • Young, L.1    Wilkinson, I.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.