Quality and reputation: The effects of external and internal factors over time

International Journal of Production Economics

Volumn 89, Issue 1, 2004, Pages 1-20

  Gjerde, Kathy A Paulson ^a   Slotnick, Susan A ^b  

^a BUTLER UNIVERSITY   (United States)

^b CLEVELAND STATE UNIVERSITY   (United States)

Author keywords

Quality; Reputation

Indexed keywords

COMPETITION; COMPUTATIONAL METHODS; CONVERGENCE OF NUMERICAL METHODS; CUSTOMER SATISFACTION; DECISION MAKING; INVESTMENTS; MARKETING; PROBLEM SOLVING; THEOREM PROVING; VECTORS;

PERFORMANCE MEASURES; PROFITABILITY;

QUALITY CONTROL;

EID: 1842685771     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0925-5273(03)00190-7     Document Type: Article

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