Does soft TQM predict employees' attitudes?

TQM Magazine

Volumn 17, Issue 3, 2005, Pages 279-289

  Boon, Ooi Keng ^a,b   Arumugam, V ^a,b   Hwa, Teo Seng ^c  

^a UNIVERSITI TEKNOLOGI MALAYSIA   (Malaysia)

^b MALAYSIA JAPAN INTERNATIONAL INSTITUTE OF TECHNOLOGY   (Malaysia)

^c Carsem (M) Sdn Bhd   (Malaysia)

Author keywords

Employee attitudes; Job satisfaction; Malaysia; Total quality management

Indexed keywords

COMPETITION; CONTRACTS; JOB SATISFACTION; PERSONNEL; PROBLEM SOLVING; REGRESSION ANALYSIS; SOCIETIES AND INSTITUTIONS;

EMPLOYEE ATTITUDES; MALAYSIA; MULTIPLE REGRESSION ANALYSIS; PHILOSOPHY;

TOTAL QUALITY MANAGEMENT;

EID: 18244400233     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780510594243     Document Type: Article

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