How social accounts and participation during change affect organizational learning

Journal of Workplace Learning

Volumn 17, Issue 3, 2005, Pages 157-177

  Lines, Rune ^a  

^a NORWEGIAN SCHOOL OF ECONOMICS   (Norway)

Author keywords

Change management; Learning; Organizational change; Social accounting

Indexed keywords

EID: 18144378088     PISSN: 13665626     EISSN: None     Source Type: Journal    
DOI: 10.1108/13665620510588680     Document Type: Article

References (82)

1. Argote, L. (1999), Organizational Learning: Creating, Retaining and Transferring Knowledge, Kluwer, Boston, MA.
2. Armenakis, A.A., Harris, S.G. and Mossholder, K.W. (1993), "Creating readiness for organizational change", Human Relations, Vol. 46, pp. 681-703.
3. Brockner, J., Konovsky, M., Cooper-Schneider, R., Folger, R., Martin, C. and Bies, R.J. (1994), "Interactive effects of procedural justice and outcome negativity on victims and survivors of job loss", Academy of Management Journal, Vol. 37, pp. 397-409.
4. Brown, J.S. and Duguid, P. (1991), "Organizational learning and communities of practise: Towards a unified view of working, learning and innovation", Organization Science, Vol. 2, pp. 40-57.
5. Chattopadhyay, P., Glick, W.H., Miller, C.C. and Huber, G.P. (1999), "Determinants of executive beliefs: Comparing functional conditioning and social influence", Strategic Management Journal, Vol. 20, pp. 763-89.
6. Cobb, A.T. and Wooten, K.C. (1998), "The role social accounts can play in a 'justice intervention'", in Woodman, R.W. and Pasmore, W.A. (Eds), Research in Organizational Change and Development, Vol. 11, pp. 73-115.
7. Cohen, M.D., March, J.G. and Olsen, J.P. (1973), "A garage can model of organizational choice", Administrative Science Quarterly, Vol. 17, pp. 25-39.
8. Cotton, J.L. et al., (1988), "Employee participation: Diverse forms and different outcomes", Academy of Management Review, Vol. 13, pp. 8-22.
9. Crossan, M.M. and Berdrow, I. (2003), "Organizational learning and strategic renewal", Strategic Management Journal, Vol. 24, pp. 1087-105.
10. Cyert, R. and March, J.G. (1963), A Behavioral Theory of the Firm, Prentice-Hall, Englewood Cliffs, NJ.
11. DeGeus, A.P. (1988), "Planning as learning", Harvard Business Review, Vol. 66, pp. 70-4.
12. Dess, G.G. (1987), "Consensus on strategy formation and organizational performance: Competitors in a fragmented industry", Strategic Management Journal, Vol. 8, pp. 259-77.
13. Douglas, T.J. and Ryman, J.A. (2003), "Understanding competitive advantage in the general hospital industry: Evaluating strategic competencies", Strategic Management Journal, Vol. 24, pp. 333-47.
14. Duncan, R.B. and Weiss, A. (1979), "Organizational learning: implications for organizational design", in Staw, B.M. (Ed.), Research in Organizational Behavior, JAI Press, Greenwich, CT, pp. 75-123.
15. Dutton, J.E. (1993), "The making of organizational opportunities: An interpretive pathway to organizational change", in Cummings, L.L. and Staw, B.M. (Eds), Research in Organizational Behaviour, Vol. 15, JAI Press, Greenwich, CT, pp. 195-226.
16. Easterbury-Smith, M., Crossan, M. and Nicolini, D. (2000), " Organizational learning: Debates, past, present and future", Journal of Management Studies, Vol. 37, pp. 783-96.
17. Edmondson, A. (1999), "Psychological safety and learning behaviour in work teams", Administrative Science Quarterly, Vol. 44, pp. 350-83.
18. Edmondson, A., Bohmer, R. and Pisano, G. (2001), "Disrupted routines: Team learning and new technology implementation in hospitals", Administrative Science Quarterly, Vol. 46, pp. 229-73.
19. Floyd, S.W. and Wooldridge, B. (1992), "Managing strategic consensus: The foundation of effective implementation", Academy of Management Executive, Vol. 6, pp. 27-39.
20. Freeman, C. and Perez, C. (1988), "Structural crises and adjustment: business cycles and investment behaviour", in Dosi, G., et al. (Eds), Technical Change and Economic Theory, Pinter, London, pp. 38-66.
21. Glew, D.J., O'Leary-Kelley, A.M., Griffin, R.W. and Van Fleet, D.D. (1995), "Participation in organizations: A preview of the issues and proposed framework for future analysis", Journal of Management, Vol. 21, pp. 395-421.
22. Gopinath, C. and Becker, T.E. (2000), "Communication, procedural justice, and employee attitudes: Relationships under conditions of divestiture", Journal of Management, Vol. 26, pp. 63-83.
23. Granovetter, M.S. (1973), "The strength of weak ties", American Journal of Sociology, Vol. 78, pp. 1360-80.
24. Hambrick, D.C. and Mason, P.A. (1984), "Upper echelons: The organization as a reflection of its top managers", Academy of Management Review, Vol. 9, pp. 193-206.
25. Hanssen-Bauer, J.R. and Snow, C.C. (1996), "Responding to hypercompetition: The structure and processes of a regional learning network organization", Organization Science, Vol. 7, pp. 413-27.
26. Hedberg, B. (1981), "How organizations learn and unlearn", in Nystrom, P.C. and Starbuck, W.H. (Eds), Handbook of Organizational Design, Vol. 1, Oxford University Press, New York, NY, pp. 3-27.
27. Henderson, J. and Cool, K. (2003), "Learning to time capacity expansions: An empirical analysis of the worldwide petrochemical industry, 1975-95", Strategic Management Journal, Vol. 24, pp. 393-413.
28. Hendry, C. (1996), "Understanding and creating whole organizational change through learning theory", Human Relations, Vol. 49, pp. 1-15.
29. Hinkins, T.R. and Schriesheim, C.A. (1990), "Relationships between perceptions of supervisor influence tactics and attributed bases of supervisor power", Human Relations, Vol. 43, pp. 221-37.
30. Hrebiniak, L.G. and Snow, C.C. (1982), "Top-management agreement and organizational performance", Human Relations, Vol. 35, pp. 1139-58.
31. Huber, G.P. (1991), "Organizational learning: The contributing processes and the literatures", Organizational Science, Vol. 2 No. 1.
32. Kaufman, S. (1995), At Home in the Universe: The Search for the Laws of Self-Organization and Complexity, Oxford University Press, New York, NY.
33. Kotabe, M., Martin, X. and Domoto, H. (2003), "Gaining from vertical partnerships: Knowledge transfer, relationship duration and supplier performance improvement in the US and Japanese automotive industries", Strategic Management Journal, Vol. 24, pp. 293-316.
34. Lawler, E.E. III (1986), High-involvement Management: Participative Strategies for Improving Organizational Performance, Jossey-Bass, San Francisco, CA.
35. Liedtka, J. (1999), "Linking competitive advantage with communities of practice", Journal of Management Inquiry, Vol. 8, pp. 5-16.
36. Locke, E.A. and Schweiger, D. (1979), "Participation in decision-making: One more look", in Staw, B.M. (Ed.), Research in Organizational Behaviour, Vol. 1, JAI Press, Greenwich, CT, pp. 265-339.
37. March, J.G. (1991), "Exploration and exploitation in organizational learning", Organization Science, Vol. 2, pp. 71-87.
38. March, J.G., Sproull, L.S. and Tamuz, M. (1991), "Learning from samples of one or fewer", Organization Science, Vol. 2.
39. Markósky, L. (2001), "Consensus formation during strategic change", Strategic Management Journal, Vol. 22, pp. 1013-31.
40. Miller, D. (1996), "A preliminary typology of organizational learning: Synthesizing the literature", Journal of Management, Vol. 22, pp. 485-505.
41. Morrison, E.W. and Milliken, F.J. (2000), "Organizational silence: A barrier to change and development in a pluralistic world", Academy of Management Review, Vol. 25, pp. 706-25.
42. Neumann, J. (1989), "Why people don't participate in organizational change", in Woodman, R.W. and Pasmore, W.A. (Eds), Research in Organizational Change and Development, Vol. 3, JAI Press, Greenwich, CT, pp. 181-212.
43. Orr, J.E. (1990), "Sharing knowledge, celebrating identity: community memory in a service culture", in Middleton, D. and Edwards, D. (Eds), Collective Remembering, pp. 9-189.
44. Orr, J.E. (1996), Talking about Machines: An Ethnography of a Modern Job, Cornell University Press, Ithaca, NY.
45. Paige, G.D. (1972), "Comparative case analysis of crisis decisions in Korea and Cuba", in Hermann, C. (Ed.), International Crises. Insights from Behavioral Research, The Free Press, New York, NY.
46. Pasmore, W.A. and Fagans, M.R. (1992), "Participation, individual development, and organizational change: A review and synthesis", Journal of Management, Vol. 18, pp. 375-97.
47. Raelin, J.A. (1997), "A model of work-based learning", Organization Science, Vol. 6, pp. 563-77.
48. Salancik, G.R. and Pfeffer, J. (1978), "A social information processing approach to job attitudes and task design", Administrative Science Quarterly, Vol. 23, pp. 224-52.
49. Senge, P. (1990), The Fifth Discipline, Doubleday, New York, NY.
50. Simon, H.A. (1985), "What we know about the creative process", in Kuhn, R.L. (Ed.), Frontiers in Creative and Innovative Management, Ballinger, Cambridge, MA, pp. 3-20.
51. Sitkin, S.B. (1996), "Learning through failure: The strategy of small losses", in Cohen, M.D. and Sproull, L.S. (Eds), Organizational Learning, Organization Science, Sage, London.
52. Smart, C. and Vertinsky, I. (1977), "Designs for crisis decision units", Administrative Science Quarterly, Vol. 22, pp. 640-57.
53. Srivastava, P. (1983), "A typology of organizational learning systems", Journal of Management Studies, Vol. 20, pp. 7-28.
54. Staw, B.M., Sandelands, L.E. and Dutton, J.E. (1981), " Threat-rigidity effects in organizational behaviour: A multilevel analysis", Administrative Science Quarterly, Vol. 26, pp. 501-24.
55. Tesluk, P.E., Vance, R.J. and Mathieu, J.E. (1999), "Examining employee involvement in the context of participative work environments", Group and Organization Management, Vol. 24, pp. 271-99.
56. Thibaut, J. and Strickland, L. (1956), "Psychological set and social conformity", Journal of Personality, Vol. 25, pp. 297-332.
57. Tsang, E.W.K. (1997), "Organizational learning and the learning organization: A dichotomy between descriptive and prescriptive research", Human Relations, Vol. 50, pp. 73-89.
58. Whyte, G. (1989), "Groupthink reconsidered", Academy of Management Review, Vol. 14, pp. 40-56.
59. Wooldridge, B. and Floyd, S.W. (1990), "The strategy process, middle management involvement, and organizational performance", Strategic Management Journal, Vol. 11, pp. 231-41.
60. Yelle, L.E. (1979), "The learning curve: Historical review and comprehensive survey", Decision Sciences, Vol. 10, pp. 302-8.
61. Amabile, T.M. (1988), "A model of creativity and innovation in organizations", Research in Organizational Behavior, Vol. 10, pp. 123-67.
62. Argyris, C. (1957), Personality and Organization, The University of Chicago Press, Chicago, IL.
63. Bandura, A. (1986), Social Foundations of Thought and Action, Prentice-Hall, Englewood Cliffs, NJ.
64. Blumberg, P. (1969), Industrial Democracy. The Sociology of Participation, Schocken, New York, NY.
65. Crossan, M.M. and Guatto, T. (1996), "Organizational learning research profile", Journal of Organizational Change Management, Vol. 9, pp. 193-214.
66. Daft, R.L. and Lengel, R.H. (1984), "Information richness: A new approach to managerial behavior and organizational design", in Staw, B.M. and Cummings, L.L. (Eds), Research in Organizational Behavior, Vol. 6, JAI, Greenwich, CT, pp. 191-223.
67. Dretske, F. (1981), Knowledge and the Flow of Information, MIT Press, Cambridge, MA.
68. Easterbury-Smith, M. and Araujo, L. (1999), "Organizational learning: Current debates and opportunities", in Easterbury-Smith, M., Burgoyne, J. and Araujo, L. (Eds), Organizational Learning and the Learning Organization, Sage, London.
69. Fiol, C.M. and Lyles, M.A. (1985), "Organizational learning", Academy of Management Review, Vol. 10, pp. 803-13.
70. Heller, F. and Yukl, G. (1969), "Participation, managerial decision making, and situational variables", Organizational Behavior and Human Performance, Vol. 4, pp. 227-41.
71. Hobday, M. (1990), Telecommunication in Developing Countries: The Challenge from Brazil, Routledge, London.
72. Levitt, B. and March, J.G. (1988), "Organizational learning", Annual Review of Sociology, Vol. 14, pp. 319-40.
73. Martin, C.L., Parsons, C.K. and Bennett, N. (1995), "The influence of employee involvement program membership during downsizing: Attitude toward the employer and the union", Journal of Management, Vol. 21, pp. 879-90.
74. Miner, A.S. and Mezias, S.J. (1996), "Ugly duckling no more - past and futures of organizational learning research", Organization Science, Vol. 7, pp. 88-99.
75. Prange, C. (1994), "Organizational learning - desperately seeking theory?", in Easterbury-Smith, M., Burgoyne, J. and Araujo, L. (Eds), Organizational Learning and the Learning Organization, Sage, London.
76. Schuster, M. (1984), "The Scanlon plan: A longitudinal analysis", Journal of Applied Behavioral Science, Vol. 14, pp. 87-98.
77. Spector, P.E. (1986), "Perceived control by employees: A meta-analysis of studies concerning autonomy and participation at work", Human Relations, Vol. 39, pp. 1005-16.
78. Strauss, G. (1977), "Managerial practices", in Hackman, J.R. and Suttle, J.L. (Eds), Improving Life at Work, Goodyear, Santa Monica, CA.
79. Teece, D., Pisano, G. and Schuen, A. (1990), "Firm capabilities, resources, and the concept of strategy", CCC Working Paper No 90-8, University of Berkeley, Berkeley, CA.
80. Trist, E.L., Sushman, G.I. and Brown, G.R. (1977), "An experiment in autonomous working in an American underground coal mine", Human Relations, Vol. 30, pp. 201-36.
81. Wagner, J.A. (1994), "Participation's effect on performance and satisfaction: A reconsideration of research evidence", Academy of Management Review, Vol. 19, pp. 312-30.
82. White, J.K. (1979), "Generalizability of individual difference moderators in decision making-employee response relationship", Academy of Management Journal, Vol. 21, pp. 36-43.