메뉴 건너뛰기




Volumn 55, Issue 1, 2005, Pages 54-59

Quality of working life indicators in Canadian health care organizations: A tool for healthy, health care workplaces?

Author keywords

Health promotion; Information systems; Occupational health services; Performance measurement; Personnel management

Indexed keywords

ABSENTEEISM; ACCESS TO INFORMATION; ARTICLE; BIOMECHANICS; CANADA; DECISION MAKING; DOCUMENTATION; EMPLOYEE; HEALTH CARE MANAGEMENT; HEALTH CARE ORGANIZATION; HEALTH PROGRAM; HUMAN; INTERVIEW; MORBIDITY; OCCUPATIONAL HAZARD; OCCUPATIONAL HEALTH; OCCUPATIONAL HEALTH SERVICE; OCCUPATIONAL SAFETY; PRIORITY JOURNAL; PSYCHOLOGICAL ASPECT; QUALITATIVE ANALYSIS; QUALITY OF LIFE; RISK ASSESSMENT; TAPE RECORDER; WELLBEING;

EID: 14644424562     PISSN: 09627480     EISSN: None     Source Type: Journal    
DOI: 10.1093/occmed/kqi009     Document Type: Article
Times cited : (43)

References (41)
  • 1
    • 14644412056 scopus 로고
    • QWL: Perspectives and directions
    • Buback KA, Grant MK, eds. St Louis, MO: The Catholic Health Association of the United States
    • Nadler DA, Lawler EE. QWL: perspectives and directions. In: Buback KA, Grant MK, eds. Quality of Work Life Health Care Applications. St Louis, MO: The Catholic Health Association of the United States, 1985;15-26.
    • (1985) Quality of Work Life Health Care Applications , pp. 15-26
    • Nadler, D.A.1    Lawler, E.E.2
  • 3
    • 0003582762 scopus 로고    scopus 로고
    • Gaithersburg, MD, USA: National Institute of Standards and Technology. www.quality.nist.gov/HealthCareCriteria.htm. Accessed 23 May
    • Baldridge JV. Health Care Criteria for Performance Excellence. Gaithersburg, MD, USA: National Institute of Standards and Technology. www.quality.nist.gov/HealthCareCriteria.htm. Accessed 23 May 2004.
    • (2004) Health Care Criteria for Performance Excellence
    • Baldridge, J.V.1
  • 4
    • 0032838359 scopus 로고    scopus 로고
    • Mission statement content and hospital performance in the Canadian not-for-profit health care sector
    • Bart CK, Tabone JC. Mission statement content and hospital performance in the Canadian not-for-profit health care sector. Health Care Manag Rev 1999;24:18-29.
    • (1999) Health Care Manag. Rev. , vol.24 , pp. 18-29
    • Bart, C.K.1    Tabone, J.C.2
  • 7
    • 0037164054 scopus 로고    scopus 로고
    • Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction
    • Aiken LH, Clarke SP, Sloane DM, Sochalski J, Silber JH. Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction. J Am Med Assoc 2002;288: 1987-1993.
    • (2002) J. Am. Med. Assoc. , vol.288 , pp. 1987-1993
    • Aiken, L.H.1    Clarke, S.P.2    Sloane, D.M.3    Sochalski, J.4    Silber, J.H.5
  • 8
    • 0032212370 scopus 로고    scopus 로고
    • The correspondence of patient satisfaction and nurse burnout
    • Leiter M, Harvie P, Frizzell C. The correspondence of patient satisfaction and nurse burnout. Soc Sci Med 1998; 47: 611-1617.
    • (1998) Soc. Sci. Med. , vol.47 , pp. 1611-1617
    • Leiter, M.1    Harvie, P.2    Frizzell, C.3
  • 10
    • 0031029273 scopus 로고    scopus 로고
    • An interactive quality of work life model applied to organizational transition
    • Knox S, Irving JA. An interactive quality of work life model applied to organizational transition. J Nursing Admin 1997; 27: 9-47.
    • (1997) J. Nursing Admin. , vol.27 , pp. 39-47
    • Knox, S.1    Irving, J.A.2
  • 11
    • 85044702302 scopus 로고    scopus 로고
    • Organization specific predictors of job satisfaction: Findings from a Canadian multi-site quality of work life cross-sectional survey
    • www.biomedcentral.com/1472-6963/2/6. Accessed 27 May 2004
    • Krueger P, Brazil K, Lohfeld L, Edward HG, Lewis D, Tjam E. Organization specific predictors of job satisfaction: findings from a Canadian multi-site quality of work life cross-sectional survey. BMC Health Services Res 2002;2: 1-8. www.biomedcentral.com/1472-6963/2/6. Accessed 27 May 2004.
    • (2002) BMC Health Services Res. , vol.2 , pp. 1-8
    • Krueger, P.1    Brazil, K.2    Lohfeld, L.3    Edward, H.G.4    Lewis, D.5    Tjam, E.6
  • 12
    • 14644391815 scopus 로고    scopus 로고
    • Healthy Workplace Performance Measurement
    • the Healthy Workplace Group. Institute for Work & Health Working Paper #256. Toronto, Ont. IWH
    • Robson LS, Cole DC, Shannon H, and the Healthy Workplace Group. Healthy Workplace Performance Measurement. Institute for Work & Health Working Paper #256. Toronto, Ont. IWH, 2004.
    • (2004)
    • Robson, L.S.1    Cole, D.C.2    Shannon, H.3
  • 13
    • 0032818250 scopus 로고    scopus 로고
    • Tuberculosis screening: Computer program development for the interpretation of the Mantoux reaction in personnel at the Geneva University Hospitals
    • Scherrer Y, Schira JC, Massonet G. Tuberculosis screening: computer program development for the interpretation of the Mantoux reaction in personnel at the Geneva University Hospitals. Rev Med de la Suisse Romande 1999;119: 579-585.
    • (1999) Rev. Med. De La Suisse Romande , vol.119 , pp. 579-585
    • Scherrer, Y.1    Schira, J.C.2    Massonet, G.3
  • 14
    • 0029784418 scopus 로고    scopus 로고
    • The Fort McMurray Demonstration Project in social marketing: Health and safety-related behaviour among oil sands workers
    • Guidotti TL, Watson L, Wheeler M, Jhangri GS. The Fort McMurray Demonstration Project in social marketing: health and safety-related behaviour among oil sands workers. Occup Med (Lond) 1996;46:265-274.
    • (1996) Occup. Med. (Lond.) , vol.46 , pp. 265-274
    • Guidotti, T.L.1    Watson, L.2    Wheeler, M.3    Jhangri, G.S.4
  • 15
    • 0028802734 scopus 로고
    • A systematic approach to health surveillance in the workplace
    • Bell JG, Bishop C, Gann M, et al. A systematic approach to health surveillance in the workplace. Occup Med 1995;45: 305-310.
    • (1995) Occup. Med. , vol.45 , pp. 305-310
    • Bell, J.G.1    Bishop, C.2    Gann, M.3
  • 16
    • 0030051709 scopus 로고    scopus 로고
    • Health surveillance for hospital employees exposed to respiratory sensitizers
    • Smedley J, Coggon D. Health surveillance for hospital employees exposed to respiratory sensitizers. Occup Med (Lond) 1996;46:33-36.
    • (1996) Occup. Med. (Lond.) , vol.46 , pp. 33-36
    • Smedley, J.1    Coggon, D.2
  • 17
    • 0031921107 scopus 로고    scopus 로고
    • Valutazione del rischio e sorveglianza sanitaria nella realta ospedaliera: Revisione critica e contributi dall'esperienza condotta presso l'Ospedale "S. Gerardo dei Tintori" a Monza
    • Cesana G, Arduca A, Latocca R, Sirtori G. Risk evaluation and health surveillance in hospitals: a critical review and contributions regarding experience obtained at the S. Gerardo dei Tintori Hospital in Monza. [Valutazione del rischio e sorveglianza sanitaria nella realta ospedaliera: revisione critica e contributi dall'esperienza condotta presso l'Ospedale "S. Gerardo dei Tintori" a Monza.]. Med Lavoro 1998;89:23-46.
    • (1998) Med. Lavoro , vol.89 , pp. 23-46
    • Cesana, G.1    Arduca, A.2    Latocca, R.3    Sirtori, G.4
  • 19
    • 0004031855 scopus 로고    scopus 로고
    • Successful health and safety management - HSG65
    • United Kingdom's Health and Safety Executive (HSE). London, UK
    • United Kingdom's Health and Safety Executive (HSE). Successful health and safety management - HSG65. London, UK. 1997.
    • (1997)
  • 20
    • 14644432726 scopus 로고    scopus 로고
    • Meeting of experts on ILO guidelines on occupational health and safety management systems
    • International Labour Organization (ILO). MEOSH/2001/1. MEOSH-N-2001-05-0174-1-EN.Doc. Geneva: ILO Infocus Programme on Safety and Health at Work and the Environment (SafeWork)
    • International Labour Organization (ILO). Meeting of experts on ILO guidelines on occupational health and safety management systems. MEOSH/2001/1. MEOSH-N-2001-05-0174-1-EN.Doc. Geneva: ILO Infocus Programme on Safety and Health at Work and the Environment (SafeWork); 2001; 26 pp.
    • (2001) , pp. 26
  • 21
    • 0028845266 scopus 로고
    • Implementation of a quality system for the examination of occupational diseases
    • Poika A. Implementation of a quality system for the examination of occupational diseases. Occup Med (Lond) 1995; 45: 98-304.
    • (1995) Occup. Med. (Lond.) , vol.45 , pp. 298-304
    • Poika, A.1
  • 23
    • 14644403956 scopus 로고    scopus 로고
    • Draft quality dimensions and descriptors
    • Canadian Council on Health Services Accreditation (CCHSA)
    • Canadian Council on Health Services Accreditation (CCHSA). Draft quality dimensions and descriptors. Appendix 2 to CCHSA quality indicators, 2000; 2 pp.
    • (2000) Appendix 2 to CCHSA Quality Indicators , pp. 2
  • 24
    • 14644441355 scopus 로고    scopus 로고
    • Canadian Council on Health Services Accreditation (CCHSA). Ottawa, ON: CCHSA
    • Canadian Council on Health Services Accreditation (CCHSA). Indicators and the AIM Accreditation Program. Ottawa, ON: CCHSA, 2001; 69 pp.
    • (2001) Indicators and the AIM Accreditation Program , pp. 69
  • 27
    • 0034209295 scopus 로고    scopus 로고
    • Use of mid-level indicators in determining organizational performance
    • (Summer)
    • Lemieux-Charles L, Gault N, Champagne F, et al. Use of mid-level indicators in determining organizational performance. Hospital Q (Summer) 2000;48-52.
    • (2000) Hospital Q. , pp. 48-52
    • Lemieux-Charles, L.1    Gault, N.2    Champagne, F.3
  • 29
    • 14644395211 scopus 로고    scopus 로고
    • N-Vivo, Version 1.0, 1999. Thousand Oaks, CA: Sage Publications and Qualitative Solutions & Research (QSR)
    • N-Vivo, Version 1.0, 1999. Thousand Oaks, CA: Sage Publications and Qualitative Solutions & Research (QSR), 1999.
    • (1999)
  • 31
    • 14644391814 scopus 로고    scopus 로고
    • Summary report on healthcare industry stakeholder meetings: A feasibility evaluation of tools and methods for surveillance of health and safety hazards in hospitals
    • Report to Centers for Disease Control and Prevention, National Institute for Occupational Safety and Health. Columbus, OH: Battelle Centers for Public Health and Evaluation
    • Catalano JD, Dugan MK, Heyer N, Tucker N, Story-Yenken M. Summary report on healthcare industry stakeholder meetings: A feasibility evaluation of tools and methods for surveillance of health and safety hazards in hospitals. Report to Centers for Disease Control and Prevention, National Institute for Occupational Safety and Health. Columbus, OH: Battelle Centers for Public Health and Evaluation, 2002.
    • (2002)
    • Catalano, J.D.1    Dugan, M.K.2    Heyer, N.3    Tucker, N.4    Story-Yenken, M.5
  • 32
    • 0036617082 scopus 로고    scopus 로고
    • High-quality healthcare workplaces: A vision and action plan
    • (Summer)
    • Lowe GS. High-quality healthcare workplaces: a vision and action plan. Hospital Q (Summer) 2002;49-56.
    • (2002) Hospital Q. , pp. 49-56
    • Lowe, G.S.1
  • 35
    • 0035139320 scopus 로고    scopus 로고
    • Health and productivity management: Establishing key performance measures, benchmarks and best practices
    • Goetzel RZ, Guindon AM, Turshen IJ, Ozminkowski RJ. Health and productivity management: establishing key performance measures, benchmarks and best practices. JOEM 2001;11:10-17.
    • (2001) JOEM , vol.11 , pp. 10-17
    • Goetzel, R.Z.1    Guindon, A.M.2    Turshen, I.J.3    Ozminkowski, R.J.4
  • 36
    • 0032239381 scopus 로고    scopus 로고
    • Measuring risk in a children's unit: Developing a local strategy for health, safety and risk management at Queen's Medical Centre, Nottingham
    • Stower S. Measuring risk in a children's unit: developing a local strategy for health, safety and risk management at Queen's Medical Centre, Nottingham. Int J Health Care Qual Assurance 1998; 11: 32-237.
    • (1998) Int. J. Health Care Qual. Assurance , vol.11 , pp. 232-237
    • Stower, S.1
  • 37
    • 0031879166 scopus 로고    scopus 로고
    • A strategic information system to facilitate the use of performance indicators in hospitals
    • Gordon D, Carter M, Kunov H, Dolan A, Chapman F. A strategic information system to facilitate the use of performance indicators in hospitals. Health Services Manag Res 1998;11:80-91.
    • (1998) Health Services Manag. Res. , vol.11 , pp. 80-91
    • Gordon, D.1    Carter, M.2    Kunov, H.3    Dolan, A.4    Chapman, F.5
  • 38
    • 0039561923 scopus 로고    scopus 로고
    • A quality human resource curriculum: Recommendations from leading HR executives
    • Van Eynde DF, Tucker SL. A quality human resource curriculum: recommendations from leading HR executives. Hum Resour Manag 1997;36:397-408.
    • (1997) Hum. Resour. Manag. , vol.36 , pp. 397-408
    • Van Eynde, D.F.1    Tucker, S.L.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.