Internet ticketing in a not-for-profit, service organization: Building customer loyalty

International Journal of Operations and Production Management

Volumn 25, Issue 1, 2005, Pages 74-92

  Olson, John R ^a   Boyer, Kenneth K ^b  

^a UNIVERSITY OF ST THOMAS   (United States)

^b MICHIGAN STATE UNIVERSITY   (United States)

Author keywords

Data handling; Electronic commerce; Internet; Non profit organizations; Shopping; Telecommunication network management

Indexed keywords

EID: 13844267046     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570510572259     Document Type: Article

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