Spatial metaphors for a speech-based mobile city guide service

Personal and Ubiquitous Computing

Volumn 9, Issue 1, 2005, Pages 32-45

  Howell, Mark ^a   Love, Steve ^a   Turner, Mark ^b  

^a BRUNEL UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF PORTSMOUTH   (United Kingdom)

Author keywords

Automated phone service; Interface metaphor; Mobile phone; Speech input

Indexed keywords

GRAPHICAL USER INTERFACES; HUMAN COMPUTER INTERACTION; MOBILE COMPUTING; SPEECH;

AUTOMATED PHONE SERVICE; INTERFACE METAPHOR; MOBILE PHONE; SPEECH INPUT;

AUTOMATIC TELEPHONE SYSTEMS;

EID: 13444261287     PISSN: 16174909     EISSN: None     Source Type: Journal    
DOI: 10.1007/s00779-004-0271-1     Document Type: Article

References (32)

1. Advisor PC (2003) Mobile users to reach 1 billion, Issue 91, Spring, http://www.pcadvisor.co.uk
2. Schumacher RM, Hardzinski M, Schwartz A (1995) Increasing the usability of interactive voice response systems. Hum Factors 37(2):251-264
3. Sawhney N, Schmandt C (1998) Speaking and listening on the run: Design for wearable audio computing. In: Proceedings of the second international symposium on wearable computers (ISWC'98), pp 108-115
4. Rosson M (1985) Using synthetic speech for remote access to information. Behav Res Meth Instr 17(2):250-252
5. Bewley W, Roberts TL, Schroit D, Verplank WL (1983) Human factors testing in the design of Xerox's 8010 "Star" office workstation. In: Proceedings of the SIGCHI conference on human factors in computing systems, Boston, Massachusetts. ACM Press, New York, pp 72-77
6. Lakoff G, Johnson M (1980) Metaphors we live by. University of Chicago Press, Chicago
7. Halasz FG, Moran TP (1982) Analogy considered harmful. In: Proceedings of the conference on human factors in computing systems, Gaithersburg, Maryland, pp 383-386
8. Gentner D, Nielsen J (1996) The anti-mac interface. Commun ACM 39(8):70-82
9. Alty JL, Knott RP (1999) Metaphor and human-computer interaction: A model based approach. In: Nehaniv CL (ed) Computations for metaphors, analogy and agents. University of Aizu, Japan, pp 307-321
10. Hamilton A (2000) Interface metaphors and logical analogies: A question of terminology. J Am Soc Inform Sci 51(2):111-122
11. Johnson J (1987) How faithfully should the electronic office simulate the real one? ACM SIGCHI Bull 19(2):21-25
12. Kay A (1990) User interface: A personal view. In: Laurel B, Mountford S (eds) The art of human computer interface design. Addison-Wesley, New York
13. Carroll J, Mack R (1985) Metaphor, computing systems and active learning. Int J Man Mach Stud 22(1):39-57
14. Carroll J, Thomas J (1982) Metaphor and the cognitive representation of computing systems. IEEE Trans Syst Man Cybern 12(2):107-116
15. Alty JA, Knott RP, Anderson B, Smyth M (2000) A framework for engineering metaphor at the user interface. Interact Comput 13:301-322
16. Cates WM (2002) Systematic selection and implementation of graphical user interface metaphors. Comput Educ 38:385-397
17. Hutchins E (1989) Metaphors for interface design. In: Taylor M et al. (eds) The structure of multimodal dialogues. Elsevier, Amsterdam, pp 11-28
18. Benking H, Judge A (1994) Design considerations for spatial metaphors. In: The European conference on hypermedia technology, Edinburgh, Scotland, September 1994
19. Dutton R, Foster J, Jack M (1999) Please mind the doors - do interface metaphors improve the usability of voice response services? BT Technol J 17(1):172-177
20. Blattner MM, Sumikawa DA, Greenberg RM (1989). Earcons and icons: their structure and common design principles. Hum Comput Interact 4(1):11-44
21. Howell MD, Love S, Turner M, Van Laar DL (2003) Generating interface metaphors: A comparison of 2 methodologies. In: McCabe PT (ed) Contemporary ergonomics 2003. Taylor & Francis, London, pp 235-240
22. Lumbreras M, Rossi G (1995) A metaphor for the visually impaired: browsing information in a 3D aural environment only. In: Proceedings of the ACM conference on human factors in computing systems (CHI'95), Denver, Colorado. 7-11 May 1995, pp 261-262
23. Savidis A, Stephanidis C (1995) Developing dual user interfaces for integrating blind and sighted users: The HOMER UIMS. In: Proceedings of the ACM conference on human factors in computing systems (CHI'95), Denver, Colorado, 7-11 May 1995, pp 106-113
24. Mynatt E, Edwards WK (1992) Mapping GUIs to auditory interfaces. In: Proceedings of ACM symposium on user interface software and technology (UIST). ACM Press, Monterey, pp 61-70
25. Gaver WW (1989) The SonicFinder: An interface that uses auditory icons. Hum Comput Interact 4(1):67-94
26. Howell MD, Love S, Turner M, Van Laar DL (2003) Interface metaphors for automated mobile phone services. In: Proceedings of HCI International '03, 10th international conference on human-computer interaction, Crete, Greece, pp 128-132
27. Halstead-Nussloch R (1989) The design of phone-based interfaces for consumers. In: PrHceedings of CHI-89: human factors in computing systems. ACM, New York, pp 347-352
28. Schumacher RM (1992) Phone-based interfaces: Research and guidelines. In: Proceedings of the human factors society 36th annual meeting. Human Factors Society, Santa Monica, pp 1051-1055
29. Johnson P (1998) Usability and mobility: Interactions on the move. In: The first workshop on human-computer interaction with mobile devices, Glasgow University, UK
30. Hone KS, Graham R (2000) Towards a tool for the subjective assessment of speech system interfaces (SASSI). Nat Lang Eng 6(3/4):287-305
31. Fraser NM, Gilbert GN (1991) Simulating speech systems. Comput Speech Lang 5(1):81-99
32. Rumelhart D, Norman D (1981) Analogical processes in learning. In: Anderson JR (ed) Cognitive skills and their acquisition. Erlbaum Associates, Hillsdale, pp 335-361