Identifying university professors' information needs in the challenging environment of information and communication technologies

Journal of Academic Librarianship

Volumn 30, Issue 1, 2004, Pages 51-66

  Jankowska, Maria Anna ^a  

^a UNIVERSITY OF IDAHO   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 1342312149     PISSN: 00991333     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jal.2003.11.007     Document Type: Article

References (44)

1. Hughes Carol A. Information Services for Higher Education: A New Competitive Space, Online D-Lib Magazine 6 December 2000 http://www.dlib.org/dlib/december00/hughes/12hughes.html (accessed August 13, 2003)
2. Association of Research Libraries. Service Trends in ARL Libraries, 1991-2001. Online. ARL Statistics 2000-01. Available at: http://www.arl.org/stats/arlstat/graphs/2001/2001t1.html (accessed August 13, 2003).
3. See: http://www.arl.org/stats/arlstat/graphs/2001/2001t1.html.
4. Carter Elizabeth "Doing the Best You Can with What You Have: Lessons Learned from Outcomes Assessment," Journal of Academic Librarianship 28 Jan/Feb. 2002 41
5. Heeks Richard Information and Communication Technologies, Poverty and Development, Online Development Informatics Working Paper Series 5 1999 http://idpm.man.ac.uk/wp/di/di_wp05abs.htm (accessed August 13, 2003)
6. See: http://idpm.man.ac.uk/wp/di/di_wp05abs.htm.
7. Graham Rebecca "Guest Editor's Conclusions: Reflection on the Evaluation of Library Computing," IEEE Annals of the History of Computing July-September 2002 75-78
8. Lynch Clifford "From Automation to Transformation: Forty Years of Libraries and Information technology in Higher Education," Online EDUCAUSE Review Jan/Feb 2000 (accessed August 13, 2003) http://www.educause.edu/pub/er/erm00/ pp060068.pdf
9. The Library and Information Technology Association (LITA) "Technology and Library Users: LITA Experts Identify Trends to Watch," Online 2003 http://www.ala.org/Content/NavigationMenu/ LITA/LITA_Resources_and_Services/Top_Technology_Trends/ Top_Technology_Trends.htm (accessed August 13, 2003)
10. Borgman Christine L. Case Donald O. "Ingebretsen Dorothy University Faculty Use of Computerized Databases," Online Review 9 August, 1985 307-332
11. Judith A. Adams & Sharon C. Bonk, "Electronic Information Technology and Resources: Use by University Faculty and Faculty Preferences for Related LibraryServices," College & Research Libraries 56 (March 1995): 119-131
12. Bancroft A. F. et al. "A Forward-Looking Library Use Survey: WSU Libraries in the 21st Century," The Journal of Academic Librarianship May 1998 216-224
13. Wendy M. Starkweather & Camille C. Wallin, "Faculty Response to Library Technology: Insights on Attitudes," Library Trends 47 (4) (1999): 640-669
14. Wenxian Zhang, "Analyzing Faculty and Staff's Information Needs and Use of Electronic Technologies: A Liberal Arts College's Perspective," Journal of Educational Media & Library Sciences 35 (March 1998): 218-259
15. Westbrook Lynn Tucker Steven A. "Understanding Faculty Information Needs: A Process in the Context of Service Reference and User Services," Quarterly 42 2 Winter 2002 144-148
16. Henderson Tona & MacEwan Bonnie, "Electronic Collections and Wired Faculty," Library Trends 45 (3) (1997): 488-499
17. See cited literature in Smith Erin T. "Changes in Faculty Reading Behaviors: The Impact of Electronic Journal on the University of Georgia," Journal of Academic Librarianship 29 May 2003 162-168
18. Hart Richard "Information Gathering among the Faculty of a Comprehensive College: Formality and Globality," Journal of Academic Librarianship 23 January 1997 21-27
19. Meer Vander Fravel Patricia Poole Howard Van Valey Thomas "Are Library Users Also Computer Users? A Survey of Faculty and Implication for Services," The Public-Access Computer Systems Review 8 1 1997 6-31
20. "NUA Internet Surveys: College Professors Stressed by IT," Online 1999 http://www.nua.ie/surveys/ index.cgi?f=VS&art_id=905355241&rel=true (accessed August 13, 2003)
21. See: http://www.arl.org/stats/arlstat/graphs/2001/2001t1.html
22. Lyman Peter Varian Hal R. "How Much Information?" Online 2000 http://www.sims.berkeley.edu/how-much-info/internet.html#1 (accessed August 13, 2003)
23. Between 1996 and 2000, user assistance provided at the reference desk, special collections, government documents, and the periodical service center dropped from 58,570 to 43,269 interactions, which was 15,301 less reference transactions provided in the Library. The same decreasing trend was reflected also in the use of library materials. On the other hand, use of electronic collection almost tripled from 3,378 retrievals in 1999 to 101,011 in 2000, and instruction services have been growing gradually. Library Fiscal Year Statistics 2000 http://www.lib.uidaho.edu/fiscal/2000.htm (accessed August 13, 2003)
24. Borgman Christine L. Case Donald O. Ingebretsen Dorothy "University Faculty Use of Computerized Databases" Online Review 9 August, 1985 307
25. Adams Judith A. Bonk Sharon C. "Electronic Information Technology and Resources: Use by University Faculty and Faculty Preferences for Related Library Services" College and Research Libraries 56 March 1995 121
26. Zhang Wenxian "Analyzing Faculty and Staff's Information Needs and Use of Electronic Technologies: A Liberal Arts College's Perspective" Journal of Educational Media and Library Sciences 35 March 1998 222
27. Meer Vander Fravel Patricia Poole Howard Van Valey Thomas "Are Library Users Also Computer Users? A Survey of Faculty and Implication for Services" Public-Access Computer Systems Review 8 1 1997 2
28. Bancroft Audrey F. et al. "A Forward-Looking Library Use Survey: WSU Libraries in the 21st Century" Journal of Academic Librarianship May 1998 217
29. Powell Ronald R. Basic Research Methods for Librarians 3rd ed. 1999 57 Ablex Publishing Greenwich, London
30. See: UI Fact Book 2002. Available at: http://www.webs.uidaho.edu/ipb/Factbook.htm (accessed January 21, 2004).
31. Faculty represented in four categories: humanities (H): language, visual, and performing art, philosophy, literature, and religion; social sciences (SS): business, accounting, law, economics, history, sociology, anthropology, political science, psychology, education, and recreation; science (S): chemistry, biology, engineering, physics, geology, geography, natural resources, metallurgy, biochemistry, and microbiology; outreach (O): faculty located in Resident Instructional Centers in Boise, Coeur d'Alene, Idaho Falls, Twin Falls, and in forty-two county extension offices and at seven research and extension centers located both on and off campus.
32. Des Raj A. The Design of Sample Surveys (New York: McGraw-Hill Book, 1972), 32-33 and 111-114.
33. Slonin Moriss J. Sampling a Quick, Reliable Guide to Practical Statistics 1960 49-53 Simon and Schuster New York
34. The UI Library faculty and the Social Survey Research Unit of the Collage of Agriculture at the UI provided needed input with phrasing of some of the questions.
35. Hernon Peter Dugan Robert E. An Action Plan for Outcomes Assessment in Your Library 2002 93 ALA Chicago
36. Since 1999 faculty have relied more heavily on the Web-based technology according to the "NUA Internet Survey: College Staff Use Net to Prepare Coursework," Online 2002 http://www.nua.ie/surveys/index.cgi? f=VS&art_id=905358461&rel=true (accessed August 13, 2003)
37. Banks Julie Carder Linda Library Luncheon and Update: Teaching Faculty about New Technology Journal of Academic Librarianship 22 March 1996 128
38. Faculty concerns about accuracy and reliability of web information is presented in an article by Herring Susan Davis Using the World Wide Web for Research: Are Faculty Satisfied? Journal of Academic Librarianship 27 May 2001 213-219
39. About hard to understand library language see Hoskisson Tam, "Making the Right Assumptions: Know Your Users and Improve the Reference Interview," Mabry Celia Hales Philosophies of Reference Service 1997 67-76 Haworth Press New York
40. More faculties' suggestions for improving the library e-resources and services: redesign the library Web site for easy navigation and use, provide easier, more user-friendly access to all e-materials, and services, improve the quality of the library catalog (eliminate misleading links and errors), create a virtual reference desk, supply subject-oriented electronic guides, and subject-oriented access to digital reference materials, provide a link to a standardized bibliographic software (e.g., EndNote, ProcCite, or Reference Manager), expand e-reserve by adding new audio-visual formats to the collection, increase communication between teaching faculty and librarians, continue to improve efficiency of e-interlibrary loan (better scan quality, add more staff), and
41. More future library developments facilitating faculty's need-driven use of e-resources and services: add more resources for online teaching, deliver user-friendly access to e-resources for research and teaching, merge with the Information and Technology Services for better use of computers, cooperate with the Center for Teaching Innovation to help the faculty to develop better resources for teaching online courses, let faculty participate in selection of e-materials and keep them informed about any changes and new additions, cooperate with the faculty when adding new e-resources, and work with them to draw in-person and online students to the library.
42. The UI Library Web site was surveyed by Shropshire Sandra "Beyond the Design and Evaluation of Library Web Sites: An Analysis and Four Case Studies," The Journal of Academic Librarianship 29 Feb. 2003 95-101
43. See: http://www.lib.uidaho.edu/faculty/facultyRAP_form.htm (accessed August 13, 2003).
44. Faculty members were concerned about the increasing cost of scholarly literature and dangerous practices, such as "publishers' monopolistic behaviors" and "the packaging of groups of periodicals for libraries." They also stressed security issues, "having everything available on a few servers becomes a real danger of losing a significant portion of the nation's scientific and technical knowledge if the servers get attacked." Faculty felt strongly that librarians and scientists should closely control the expansion of scientific e-collections, "we should be alert and raise objections if major scientific publishers ever propose to eliminate widely disseminated paper archival forms of any major periodicals." Almost 30 percent of the faculty stressed their concern that "only the wealthy research professors would have access to valuable costly e-resources and this could defeat the land grant mission of this university and other universities in the country."