메뉴 건너뛰기




Volumn 37, Issue , 2004, Pages 3717-3724

A review of metrics for knowledge management systems and knowledge management initiatives

Author keywords

[No Author keywords available]

Indexed keywords

BENCHMARKING; DATA WAREHOUSES; DECISION MAKING; INFORMATION RETRIEVAL; INFORMATION TECHNOLOGY; INTRANETS; MANAGEMENT SCIENCE; RESEARCH; SOCIETIES AND INSTITUTIONS; SOFTWARE ENGINEERING; STANDARDS;

EID: 12344301956     PISSN: 10603425     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/hicss.2004.1265574     Document Type: Conference Paper
Times cited : (52)

References (52)
  • 1
    • 0032108037 scopus 로고    scopus 로고
    • Augmenting organizational memory: A field study of answer garden
    • Ackerman, M. S. (1998). "Augmenting Organizational Memory: A Field Study of Answer Garden." ACM Transactions on Information Systems 16(3): 203-224.
    • (1998) ACM Transactions on Information Systems , vol.16 , Issue.3 , pp. 203-224
    • Ackerman, M.S.1
  • 2
    • 0001789813 scopus 로고    scopus 로고
    • Knowledge management systems: Issues, challenges and benefits
    • Alavi, M. and D. E. Leidner (1999). "Knowledge Management Systems: Issues, Challenges and Benefits." Communications of AIS 1: 1-37.
    • (1999) Communications of AIS , vol.1 , pp. 1-37
    • Alavi, M.1    Leidner, D.E.2
  • 3
    • 9744248703 scopus 로고    scopus 로고
    • Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues
    • Alavi, M. and D. E. Leidner (2001). "Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues." MIS Quarterly 25(1): 107-136.
    • (2001) MIS Quarterly , vol.25 , Issue.1 , pp. 107-136
    • Alavi, M.1    Leidner, D.E.2
  • 5
    • 84860074680 scopus 로고    scopus 로고
    • APQC (1998). Process Classification Framework, http://www.apqc.org/ portal/apqc/site/generic2?path=/site/metrics/list_of_measures.jhtml
    • (1998) Process Classification Framework
  • 6
    • 84920548993 scopus 로고    scopus 로고
    • Designing a web-based knowledge repository in a virtual team and exploring its usefulness
    • Milwaukee, Wisconsin
    • Baek, S. and J. Leibowitz (1999). "Designing a Web-based Knowledge Repository in a Virtual Team and Exploring its Usefulness" Americas Conference on Information Systems, Milwaukee, Wisconsin.
    • (1999) Americas Conference on Information Systems
    • Baek, S.1    Leibowitz, J.2
  • 8
    • 85001777429 scopus 로고    scopus 로고
    • Breaking the myths of rewards: An exploratory study of attitudes about knowledge sharing
    • Bock, G. W. and Y. G. Kim (2002). "Breaking the Myths of Rewards: An Exploratory Study of Attitudes about Knowledge Sharing." Information Resource Management Journal 15(2): 14-21.
    • (2002) Information Resource Management Journal , vol.15 , Issue.2 , pp. 14-21
    • Bock, G.W.1    Kim, Y.G.2
  • 9
    • 0035582316 scopus 로고    scopus 로고
    • Assessing knowledge assets: A review of the models used to measure intellectual capital
    • Bontis, N. (2001). "Assessing Knowledge Assets: A Review of the Models used to Measure Intellectual Capital." International Journal of Management Review 3(1): 41-60.
    • (2001) International Journal of Management Review , vol.3 , Issue.1 , pp. 41-60
    • Bontis, N.1
  • 10
    • 9744260316 scopus 로고    scopus 로고
    • Validation in IS research: A state-of-the-art assessment
    • Boudreau, M., D. Gefen, and D.W. Straub (2001). "Validation in IS Research: A State-of-the-art Assessment." MIS Quarterly 25(1): 1 -24.
    • (2001) MIS Quarterly , vol.25 , Issue.1 , pp. 1-24
    • Boudreau, M.1    Gefen, D.2    Straub, D.W.3
  • 12
    • 0002671639 scopus 로고
    • Organizational knowledge and communities of practice
    • Brown, J. S. and P. Duguid (1991). "Organizational knowledge and communities of practice." Organization Science 2(1): 40-57.
    • (1991) Organization Science , vol.2 , Issue.1 , pp. 40-57
    • Brown, J.S.1    Duguid, P.2
  • 13
    • 0030548714 scopus 로고    scopus 로고
    • The kindness of strangers: The usefulness of electronic weak ties for technical advice
    • Constant, D., L. Sproull, and S. Kiesler (1996). "The kindness of strangers: The usefulness of electronic weak ties for technical advice." Organization Science 7(2): 119-135.
    • (1996) Organization Science , vol.7 , Issue.2 , pp. 119-135
    • Constant, D.1    Sproull, L.2    Kiesler, S.3
  • 18
    • 0032367464 scopus 로고    scopus 로고
    • Measuring the knower: Towards a theory of knowledge equity
    • Glazer, R. (1998). "Measuring the Knower: Towards a Theory of Knowledge Equity." California Management Review 40(3): 175-194.
    • (1998) California Management Review , vol.40 , Issue.3 , pp. 175-194
    • Glazer, R.1
  • 20
    • 0001674108 scopus 로고    scopus 로고
    • Computer-aided systems and communities: Mechanisms for organizational learning in distributed environments
    • Goodman, P. S. and E. D. Darr (1998). "Computer-aided systems and communities: Mechanisms for organizational learning in distributed environments." MIS Quarterly 22(4): 417-440.
    • (1998) MIS Quarterly , vol.22 , Issue.4 , pp. 417-440
    • Goodman, P.S.1    Darr, E.D.2
  • 21
    • 0033872371 scopus 로고    scopus 로고
    • Knowledge management in the professions: The case, of IT support in law firms
    • Hawaii
    • Gottschalk, P. (2000). "Knowledge Management in the Professions: The Case, of IT Support in Law Firms." Hawaii International Conference on Systems Sciences, Hawaii.
    • (2000) Hawaii International Conference on Systems Sciences
    • Gottschalk, P.1
  • 22
    • 0034894493 scopus 로고    scopus 로고
    • General perspectives on knowledge management: Fostering a research agenda
    • Grover, V. and T. Davenport (2001). "General Perspectives on Knowledge Management: Fostering a Research Agenda." Journal of Management Information Systems 18(1): 5-22.
    • (2001) Journal of Management Information Systems , vol.18 , Issue.1 , pp. 5-22
    • Grover, V.1    Davenport, T.2
  • 24
    • 0033247480 scopus 로고    scopus 로고
    • The search-transfer problem: The role of weak ties in sharing knowledge across organization sub-units
    • Hansen, M. T. (1999). "The Search-transfer Problem: The Role of Weak Ties in Sharing Knowledge across Organization Sub-units." Administrative Science Quarterly 44(1): 82-111.
    • (1999) Administrative Science Quarterly , vol.44 , Issue.1 , pp. 82-111
    • Hansen, M.T.1
  • 25
    • 0041490885 scopus 로고    scopus 로고
    • What's your strategy for managing knowledge?
    • Hansen, M. T., N. Nohria, and T. Tierney (1999). "What's Your Strategy for Managing Knowledge?" Harvard Business Review 77(2): 106-116.
    • (1999) Harvard Business Review , vol.77 , Issue.2 , pp. 106-116
    • Hansen, M.T.1    Nohria, N.2    Tierney, T.3
  • 27
    • 0033534979 scopus 로고    scopus 로고
    • Knowledge-based systems and knowledge management
    • Hendriks, P. H. J. and D. J. Vriens (1999). "Knowledge-based Systems and Knowledge Management." Information and Management 35: 113-125.
    • (1999) Information and Management , vol.35 , pp. 113-125
    • Hendriks, P.H.J.1    Vriens, D.J.2
  • 28
    • 0003726721 scopus 로고
    • IEEE standard glossary of software engineering terminology
    • IEEE (1983). "IEEE Standard Glossary of Software Engineering Terminology." IEEE Std 729.
    • (1983) IEEE Std , vol.729
  • 29
    • 72049110651 scopus 로고
    • IEEE standard glossary of software engineering terminology
    • IEEE (1990). "IEEE Standard Glossary of Software Engineering Terminology." IEEE Std 610.12.
    • (1990) IEEE Std 610.12
  • 30
    • 0041707265 scopus 로고    scopus 로고
    • The use of collaborative electronic media for information sharing: An exploratory study of determinants
    • Jarvenpaa, S. L. and D. S. Staples (2000). "The use of collaborative electronic media for information sharing: an exploratory study of determinants." Journal of strategic information systems 9(2-3): 129-154.
    • (2000) Journal of Strategic Information Systems , vol.9 , Issue.2-3 , pp. 129-154
    • Jarvenpaa, S.L.1    Staples, D.S.2
  • 31
    • 0031599489 scopus 로고    scopus 로고
    • An organizational memory information systems success model: An extension of DeLone and McLean's I/S success model
    • Hawaii
    • Jennex, M., L. Olfman, P. Panthawi, and Y. Park (1998). "An Organizational Memory Information Systems Success Model: An Extension of DeLone and McLean's I/S Success Model." Hawaii International Conference on Systems Sciences, Hawaii.
    • (1998) Hawaii International Conference on Systems Sciences
    • Jennex, M.1    Olfman, L.2    Panthawi, P.3    Park, Y.4
  • 38
    • 0033327576 scopus 로고    scopus 로고
    • Knowledge-based knowledge management in the re-engineering domain
    • Nissen, M. E. (1999). "Knowledge-based Knowledge Management in the Re-engineering Domain." Decision Support Systems 27: 47-65.
    • (1999) Decision Support Systems , vol.27 , pp. 47-65
    • Nissen, M.E.1
  • 40
    • 0032388754 scopus 로고    scopus 로고
    • The state of the notion: Knowledge management in practice
    • Ruggles (1998). "The State of the Notion: Knowledge Management in Practice." California Management Review 40(3): 80-89.
    • (1998) California Management Review , vol.40 , Issue.3 , pp. 80-89
    • Ruggles1
  • 41
    • 0035277291 scopus 로고    scopus 로고
    • Sharing knowledge through intranets: A study of organizational culture and intranet implementation
    • Ruppel, C. P. and S. J. Harrington (2001). "Sharing Knowledge through Intranets: A Study of Organizational Culture and Intranet Implementation." IEEE Transactions on Professional Communication 44(1): 37-50.
    • (2001) IEEE Transactions on Professional Communication , vol.44 , Issue.1 , pp. 37-50
    • Ruppel, C.P.1    Harrington, S.J.2
  • 43
    • 73549084288 scopus 로고
    • Actualizing organizational memory with information systems
    • Stein, E. W. and V. Zwass (1995). "Actualizing Organizational Memory with Information Systems." Information Systems Research 6(2): 85-117.
    • (1995) Information Systems Research , vol.6 , Issue.2 , pp. 85-117
    • Stein, E.W.1    Zwass, V.2
  • 45
    • 0036015956 scopus 로고    scopus 로고
    • Measuring e-commerce in net-enabled organizations: An introduction to the special issus
    • Straub, D. W., D. L. Hoffman, B.W. Weber, and C. Steinfield (2002). "Measuring e-Commerce in Net-Enabled Organizations: An Introduction to the Special Issus." Information Systems Research 13(2): 115-124.
    • (2002) Information Systems Research , vol.13 , Issue.2 , pp. 115-124
    • Straub, D.W.1    Hoffman, D.L.2    Weber, B.W.3    Steinfield, C.4
  • 47
    • 12344333118 scopus 로고    scopus 로고
    • Does IT knowledge relatedness differentiate performance of multi-business firms?
    • Barcelona
    • Tanriverdi, H. (2002). "Does IT Knowledge Relatedness Differentiate Performance of Multi-business Firms?" International Conference on Information Systems, Barcelona.
    • (2002) International Conference on Information Systems
    • Tanriverdi, H.1
  • 49
    • 0032204893 scopus 로고    scopus 로고
    • A method of measuring the efficiency of the knowledge utilization process
    • Verkasalo, M. and P. Lappalainen (1998). "A Method of Measuring the Efficiency of the Knowledge Utilization Process." IEEE Transactions on Engineering Management 45(4): 414-423.
    • (1998) IEEE Transactions on Engineering Management , vol.45 , Issue.4 , pp. 414-423
    • Verkasalo, M.1    Lappalainen, P.2
  • 50
    • 0346437614 scopus 로고    scopus 로고
    • It is what one does": Why people participate and help others in electronic communities of practice
    • Wasko, M. M. and S. Faraj (2000). "It is what one does": why people participate and help others in electronic communities of practice." The Journal of Strategic Information Systems 9(2-3): 155-173.
    • (2000) The Journal of Strategic Information Systems , vol.9 , Issue.2-3 , pp. 155-173
    • Wasko, M.M.1    Faraj, S.2
  • 51
    • 0036575136 scopus 로고    scopus 로고
    • Design and evaluation of a knowledge management system
    • Wei, C., P.J. Hu, and H. Chen (2002). "Design and Evaluation of a Knowledge Management System." IEEE Software, 19(3): 56-59.
    • (2002) IEEE Software , vol.19 , Issue.3 , pp. 56-59
    • Wei, C.1    Hu, P.J.2    Chen, H.3
  • 52
    • 0002090480 scopus 로고    scopus 로고
    • Managing codified knowledge
    • Zack, M. H. (1999). "Managing codified knowledge." Sloan Management Review 40(4): 45-58.
    • (1999) Sloan Management Review , vol.40 , Issue.4 , pp. 45-58
    • Zack, M.H.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.