Successful practices in customer relationship management

Proceedings of the Hawaii International Conference on System Sciences

Volumn 37, Issue , 2004, Pages 2665-2673

  Alt, Rainer ^a   Puschmann, Thomas ^a  

^a UNIVERSITY OF ST GALLEN   (Switzerland)

Author keywords

[No Author keywords available]

Indexed keywords

BENCHMARKING; COMPUTER ARCHITECTURE; CONSUMER PRODUCTS; CUSTOMER SATISFACTION; INFORMATION ANALYSIS; LIFE CYCLE; MARKETING; PORTALS; SALES; STATISTICAL METHODS; STRATEGIC PLANNING;

CUSTOMER RELATIONSHIP MANAGEMENT (CRM); SYSTEM ARCHITECTURE; TAXONOMY; VALUED ADDED SERVICES;

PROJECT MANAGEMENT;

EID: 12344272615     PISSN: 10603425     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/hicss.2004.1265415     Document Type: Conference Paper

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