Customer relations management research: An assessment of sub field development and maturity

Proceedings of the Hawaii International Conference on System Sciences

Volumn , Issue , 2001, Pages 168-

  Romano, Nicholas C ^a  

^a UNIVERSITY OF TULSA   (United States)

Author keywords

Customer relations management; Electronic commerce; Epistemology; Research methods; Sub field analysis

Indexed keywords

INDUSTRIAL RESEARCH; MANAGEMENT INFORMATION SYSTEMS; TECHNICAL PRESENTATIONS;

ELECTRONIC COMMERCE CUSTOMER RELATIONS MANAGEMENT (ECCRM);

ELECTRONIC COMMERCE;

EID: 0034975390     PISSN: None     EISSN: None     Source Type: Journal    
DOI: 10.1109/HICSS.2001.927052     Document Type: Article

References (0)