메뉴 건너뛰기




Volumn 15, Issue 8, 2004, Pages 1445-1462

Becoming empowered: Organization change in a telecom company

Author keywords

Empowerment; Organization change; Telecom

Indexed keywords


EID: 12144282633     PISSN: 09585192     EISSN: None     Source Type: Journal    
DOI: 10.1080/0958519042000258020     Document Type: Article
Times cited : (10)

References (81)
  • 1
    • 0346882171 scopus 로고    scopus 로고
    • 'Market, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism'
    • Adler, P.S. (2001) 'Market, Hierarchy, and Trust: The Knowledge Economy and the Future of Capitalism', Organization Science, 12(12): 215-34.
    • (2001) Organization Science , vol.12 , Issue.12 , pp. 215-234
    • Adler, P.S.1
  • 3
    • 0032063949 scopus 로고    scopus 로고
    • 'Empowerment: The Emperor's New Clothes'
    • May-June
    • Argyris, C. (1998) 'Empowerment: The Emperor's New Clothes', Harvard Business Review, May-June.
    • (1998) Harvard Business Review
    • Argyris, C.1
  • 5
    • 0000683817 scopus 로고
    • 'Ethnography and Participant Observation'
    • Denzin, N.K. and Lincoln, Y.S. (eds) London: Sage
    • Atkinson, P. and Hammersly, M. (1994) 'Ethnography and Participant Observation'. In Denzin, N.K. and Lincoln, Y.S. (eds) Handbook of Qualitative Research. London: Sage.
    • (1994) Handbook of Qualitative Research
    • Atkinson, P.1    Hammersly, M.2
  • 12
    • 0026824741 scopus 로고
    • 'Empowering the Service Worker: What, Why, How and When?'
    • Spring
    • Bowen, D.E. and Lawler, E.E. (1992) 'Empowering the Service Worker: What, Why, How and When?', Sloan Management Review, Spring: 31-9.
    • (1992) Sloan Management Review , pp. 31-39
    • Bowen, D.E.1    Lawler, E.E.2
  • 18
    • 0000215723 scopus 로고
    • 'The Empowerment Process: Integrating Theory and Practice'
    • Conger, J.A. and Kanungo, R.N. (1988) 'The Empowerment Process: Integrating Theory and Practice', Academy of Management Review, 13(3): 471-82.
    • (1988) Academy of Management Review , vol.13 , Issue.3 , pp. 471-482
    • Conger, J.A.1    Kanungo, R.N.2
  • 22
    • 0002913383 scopus 로고
    • 'Postscript on the Societies of Control'
    • October
    • Deleuze, G. (1992) 'Postscript on the Societies of Control', October 59: 3-7.
    • (1992) , vol.59 , pp. 3-7
    • Deleuze, G.1
  • 25
    • 0002359154 scopus 로고    scopus 로고
    • 'Action Research for the Study of Organizations'
    • Clegg, S.R., Hardy, C. and Nord, W.R. (eds) London: Sage
    • Eden, C. and Huxham, C. (1996) 'Action Research for the Study of Organizations'. In Clegg, S.R., Hardy, C. and Nord, W.R. (eds) Handbook of Organization Studies. London: Sage.
    • (1996) Handbook of Organization Studies
    • Eden, C.1    Huxham, C.2
  • 26
    • 0001073758 scopus 로고
    • 'Building Theories from Case Study Research'
    • Eisenhardt, K.N. (1989) 'Building Theories from Case Study Research', Academy of Management Review, 14(4): 532-50.
    • (1989) Academy of Management Review , vol.14 , Issue.4 , pp. 532-550
    • Eisenhardt, K.N.1
  • 27
    • 84990334687 scopus 로고    scopus 로고
    • 'Moved by the Spirit: Contextualizing Workplace Empowerment in American Spiritual Ideals'
    • Elmes, M. and Smith, C. (2001) 'Moved by the Spirit: Contextualizing Workplace Empowerment in American Spiritual Ideals', Journal of Applied Behavioral Science, 37(1): 33-50.
    • (2001) Journal of Applied Behavioral Science , vol.37 , Issue.1 , pp. 33-50
    • Elmes, M.1    Smith, C.2
  • 28
    • 12144268846 scopus 로고    scopus 로고
    • 'Understanding Empowerment and Resolving its Paradox: Lessons from Mary Parker Follett'
    • Eylon, D. (1998) 'Understanding Empowerment and Resolving its Paradox: Lessons from Mary Parker Follett', Journal of Management History, 4(1): 16-28.
    • (1998) Journal of Management History , vol.4 , Issue.1 , pp. 16-28
    • Eylon, D.1
  • 29
    • 0033096063 scopus 로고    scopus 로고
    • 'Change in the Benefit Agency: Empowering the Exhausted Worker?'
    • Foster, D. and Hoggett, P. (1999) 'Change in the Benefit Agency: Empowering the Exhausted Worker?', Work, Employment and Society, 13(1): 19-39.
    • (1999) Work, Employment and Society , vol.13 , Issue.1 , pp. 19-39
    • Foster, D.1    Hoggett, P.2
  • 30
    • 84964115490 scopus 로고
    • 'An Introduction to the Theory and Practice of Action Research in Work Organizations'
    • Foster, M. (1973) 'An Introduction to the Theory and Practice of Action Research in Work Organizations', Human Relations, 25(6): 529-56.
    • (1973) Human Relations , vol.25 , Issue.6 , pp. 529-556
    • Foster, M.1
  • 36
    • 0001458153 scopus 로고    scopus 로고
    • 'Network Location and Learning: The Influence of Network Resources and Firm Capabilities on Alliance Formation'
    • Gulati, R. (1999) 'Network Location and Learning: The Influence of Network Resources and Firm Capabilities on Alliance Formation', Strategic Management Journal, 20: 397-420.
    • (1999) Strategic Management Journal , vol.20 , pp. 397-420
    • Gulati, R.1
  • 38
    • 0033084429 scopus 로고    scopus 로고
    • 'The Myth of Empowerment: Work Organization, Hierarchy and Employee Autonomy in Contemporary Australian Workplaces'
    • Harley, B. (1999) 'The Myth of Empowerment: Work Organization, Hierarchy and Employee Autonomy in Contemporary Australian Workplaces', Work, Employment and Society, 13(1): 41-66.
    • (1999) Work, Employment and Society , vol.13 , Issue.1 , pp. 41-66
    • Harley, B.1
  • 41
    • 84935188785 scopus 로고
    • 'Flexible Specialization versus Post-Fordism: Theory, Evidence and Policy Implications'
    • Hirst, P. and Zeitlin, J. (1991) 'Flexible Specialization versus Post-Fordism: Theory, Evidence and Policy Implications', Economy and Society, 29: 1.
    • (1991) Economy and Society , vol.29 , pp. 1
    • Hirst, P.1    Zeitlin, J.2
  • 42
    • 0004261338 scopus 로고
    • Berkeley, CA: University of California Press
    • Hochschild, A.R. (1983) The Managed Heart. Berkeley, CA: University of California Press.
    • (1983) The Managed Heart
    • Hochschild, A.R.1
  • 45
    • 12144268431 scopus 로고    scopus 로고
    • 'Does Empowerment Empower?'
    • Quinn, J.J. and Davies, P.W.F. (eds) London: Macmillan
    • Kaler, J. (1999) 'Does Empowerment Empower?'. In Quinn, J.J. and Davies, P.W.F. (eds) Ethics and Empowerment. London: Macmillan.
    • (1999) Ethics and Empowerment
    • Kaler, J.1
  • 46
    • 0003239339 scopus 로고
    • 'Empowering the Workforce'
    • Wilkinson, A. and Willmott, H. (eds) London: Routledge
    • Kerfoot, D. and Knights, D. (1995) 'Empowering the Workforce'. In Wilkinson, A. and Willmott, H. (eds) Making Quality Critical. London: Routledge.
    • (1995) Making Quality Critical
    • Kerfoot, D.1    Knights, D.2
  • 47
    • 0040333347 scopus 로고    scopus 로고
    • 'Chasing Shadows: Control, Virtuality and the Production of Trust'
    • Knights, D., Noble, F., Vurdubakis, T. and Willmott, H. (2001) 'Chasing Shadows: Control, Virtuality and the Production of Trust', Organization Studies, 22(2): 311-36.
    • (2001) Organization Studies , vol.22 , Issue.2 , pp. 311-336
    • Knights, D.1    Noble, F.2    Vurdubakis, T.3    Willmott, H.4
  • 48
    • 0033248832 scopus 로고    scopus 로고
    • 'Beyond Self-Management: Antecedents and Consequences of Team Empowerment'
    • Krikman, B.L. and Rosen, B. (1999) 'Beyond Self-Management: Antecedents and Consequences of Team Empowerment', Academy of Management Journal 42(1): 55-74.
    • (1999) Academy of Management Journal , vol.42 , Issue.1 , pp. 55-74
    • Krikman, B.L.1    Rosen, B.2
  • 49
    • 0004057371 scopus 로고
    • Philadelphia, PA: Temple University Press
    • Kunda, G. (1992) Engineering Culture. Philadelphia, PA: Temple University Press.
    • (1992) Engineering Culture
    • Kunda, G.1
  • 51
    • 84936824160 scopus 로고
    • 'A Dual Methodology for Case Studies: Synergistic Use of a Longitudinal Single Site with Replicated Multiple Sites'
    • Leonard-Barton, D. (1990) 'A Dual Methodology for Case Studies: Synergistic Use of a Longitudinal Single Site with Replicated Multiple Sites', Organizational Science, 1(3): 248-66.
    • (1990) Organizational Science , vol.1 , Issue.3 , pp. 248-266
    • Leonard-Barton, D.1
  • 52
    • 0031507416 scopus 로고    scopus 로고
    • 'The Social Anthropology of Management'
    • Linstead, S. (1997) 'The Social Anthropology of Management', British Journal of Management, 8(1): 85-98.
    • (1997) British Journal of Management , vol.8 , Issue.1 , pp. 85-98
    • Linstead, S.1
  • 55
    • 0004230725 scopus 로고
    • Englewood Cliffs, NJ: Prentice Hall
    • Mintzberg, H. (1983) Structure in Fives. Englewood Cliffs, NJ: Prentice Hall.
    • (1983) Structure in Fives
    • Mintzberg, H.1
  • 56
    • 0033407346 scopus 로고    scopus 로고
    • Minding the Workers: The Meaning of 'Human' and 'Human Relations' Elton Mayo
    • Organization
    • O'Connor, E. (1999) Minding the Workers: The Meaning of 'Human' and 'Human Relations' in Elton Mayo, Organization, 6(2): 223-46.
    • (1999) , vol.6 , Issue.2 , pp. 223-246
    • O'Connor, E.1
  • 57
    • 84990361046 scopus 로고    scopus 로고
    • 'Back on the Way to Empowerment: The Example of Ordway Tead and Industrial Democracy'
    • O'Connor, E.S. (2001) 'Back on the Way to Empowerment: The Example of Ordway Tead and Industrial Democracy', Journal of Applied Behavioral Science, 37(1): 15-32.
    • (2001) Journal of Applied Behavioral Science , vol.37 , Issue.1 , pp. 15-32
    • O'Connor, E.S.1
  • 58
    • 0034364939 scopus 로고    scopus 로고
    • 'Mythicizing and Reification in Entrepreneurial Discourse: Ideology-Critique of Entrepreneurial Studies'
    • Ogbory, J.O. (2000) 'Mythicizing and Reification in Entrepreneurial Discourse: Ideology-Critique of Entrepreneurial Studies', Journal of Management Studies, 37(5): 605-35.
    • (2000) Journal of Management Studies , vol.37 , Issue.5 , pp. 605-635
    • Ogbory, J.O.1
  • 60
    • 84929228280 scopus 로고
    • 'Longitudinal Field Research on Change: Theory and Practice'
    • Pettigrew, A.M. (1990) 'Longitudinal Field Research on Change: Theory and Practice', Organization Science, 1(2): 267-91.
    • (1990) Organization Science , vol.1 , Issue.2 , pp. 267-291
    • Pettigrew, A.M.1
  • 62
    • 84990316943 scopus 로고    scopus 로고
    • 'Understanding Workplace Empowerment as Inclusion: A Historical Investigation of the Discourse of Difference in the United States'
    • Prasad, A. (2001) 'Understanding Workplace Empowerment as Inclusion: A Historical Investigation of the Discourse of Difference in the United States', Journal of Applied Behavioral Science, 37(1): 51-69.
    • (2001) Journal of Applied Behavioral Science , vol.37 , Issue.1 , pp. 51-69
    • Prasad, A.1
  • 64
    • 0002348916 scopus 로고
    • 'Three Approaches to Participative Inquiry'
    • Denzin, N.K. and Lincoln, Y.S. (eds) London: Sage
    • Reason, P. (1994) 'Three Approaches to Participative Inquiry'. In Denzin, N.K. and Lincoln, Y.S. (eds) Handbook of Qualitative Research London: Sage.
    • (1994) Handbook of Qualitative Research
    • Reason, P.1
  • 65
    • 0039149016 scopus 로고    scopus 로고
    • 'Organization, Trust and Control: A Realist Analysis'
    • Reed, M.I. (2001) 'Organization, Trust and Control: A Realist Analysis', Organization Studies, 22(2): 201-28.
    • (2001) Organization Studies , vol.22 , Issue.2 , pp. 201-228
    • Reed, M.I.1
  • 66
    • 84947697227 scopus 로고
    • 'Empowerment, the Cornerstone of Quality: Empowering Management in Innovative Organisations in the 90's'
    • Ripley, R.E. and Ripley, M.J. (1992) 'Empowerment, the Cornerstone of Quality: Empowering Management in Innovative Organisations in the 90's', Management Decision, 30(4): 20-43.
    • (1992) Management Decision , vol.30 , Issue.4 , pp. 20-43
    • Ripley, R.E.1    Ripley, M.J.2
  • 67
    • 0003595433 scopus 로고
    • 'Management and the Worker: Technical vs Social Organization in an Industrial Plant'
    • Harvard University, Division of Research, Business Research Studies
    • Roethlisberger, F.J. and Dickson, W.J. (1934) 'Management and the Worker: Technical vs Social Organization in an Industrial Plant', Harvard University, Division of Research, Business Research Studies, No. 9.
    • (1934) , Issue.9
    • Roethlisberger, F.J.1    Dickson, W.J.2
  • 68
    • 0001722995 scopus 로고
    • 'The Thinking of Thoughts: What is "le Penseur" Doing?'
    • London: Hutchinson
    • Ryle, G. (1971) 'The Thinking of Thoughts: What is "le Penseur" Doing?' In Collected Papers, Vol. 1. London: Hutchinson.
    • (1971) Collected Papers , vol.1
    • Ryle, G.1
  • 70
    • 0002562168 scopus 로고    scopus 로고
    • 'Metaphors of Virtuality: Shaping an Emergent Reality'
    • Schultze, U. and Orlikowski, W.J. (2001) 'Metaphors of Virtuality: Shaping an Emergent Reality', Information and Organization, 11: 45-77.
    • (2001) Information and Organization , vol.11 , pp. 45-77
    • Schultze, U.1    Orlikowski, W.J.2
  • 71
    • 0033430002 scopus 로고    scopus 로고
    • 'A Habermasian Approach to Justice in Organizational Change: Synthesizing the Technical and Philosophical Perspectives'
    • Stephens, C.U. and Cobb, A.T. (1999) 'A Habermasian Approach to Justice in Organizational Change: Synthesizing the Technical and Philosophical Perspectives', Journal of Organizational Change Management, 12(1): 21-34.
    • (1999) Journal of Organizational Change Management , vol.12 , Issue.1 , pp. 21-34
    • Stephens, C.U.1    Cobb, A.T.2
  • 72
    • 0035457366 scopus 로고    scopus 로고
    • 'Kaizen, Ethics, and Core of Operations: Management After Empowerment'
    • Styhre, A. (2001) 'Kaizen, Ethics, and Core of Operations: Management After Empowerment', Journal of Management Studies, 38(6): 795-810.
    • (2001) Journal of Management Studies , vol.38 , Issue.6 , pp. 795-810
    • Styhre, A.1
  • 73
    • 0003951601 scopus 로고
    • The Post-Industrial Society: Tomorrow's Social History: Classes, Conflicts and Culture in the Programmed Society
    • trans. Leonard F.X. Mayhew. New York: Random House
    • Touraine, A. (1971) The Post-Industrial Society: Tomorrow's Social History: Classes, Conflicts and Culture in the Programmed Society, trans. Leonard F.X. Mayhew. New York: Random House.
    • (1971)
    • Touraine, A.1
  • 74
    • 0004043325 scopus 로고
    • Chicago, IL: University of Chicago Press
    • Van Maanen, J. (1988) Tales of the Field. Chicago, IL: University of Chicago Press.
    • (1988) Tales of the Field
    • Van Maanen, J.1
  • 76
    • 2642580740 scopus 로고    scopus 로고
    • 'Organizing for Empowerment: An Interview with AES's Roger Sant and Denis Bakke'
    • January-February
    • Wetlaufer, S. (1999) 'Organizing for Empowerment: An Interview with AES's Roger Sant and Denis Bakke', Harvard Business Review, January-February.
    • (1999) Harvard Business Review
    • Wetlaufer, S.1
  • 77
    • 0003587885 scopus 로고
    • Chicago, IL: Chicago University Press
    • Whyte, W.F. (1993) Streetcorner Society. Chicago, IL: Chicago University Press.
    • (1993) Streetcorner Society
    • Whyte, W.F.1
  • 78
    • 0000865353 scopus 로고    scopus 로고
    • 'Bouquets, Brickbats and Blinkers: Total Quality Management and Employee Involvement in Practice'
    • Wilkinson, A., Godfrey, G. and Marchington, M. (1997) 'Bouquets, Brickbats and Blinkers: Total Quality Management and Employee Involvement in Practice', Organizational Studies, 18(5): 799-819.
    • (1997) Organizational Studies , vol.18 , Issue.5 , pp. 799-819
    • Wilkinson, A.1    Godfrey, G.2    Marchington, M.3
  • 79
    • 0033406979 scopus 로고    scopus 로고
    • 'Linking OD's Philosophy with Justice Theory: Postmodern Implications'
    • Wooten, K.C. and White, L.P. (1998) 'Linking OD's Philosophy with Justice Theory: Postmodern Implications', Journal of Organizational Change Management, 7(1): 7-20.
    • (1998) Journal of Organizational Change Management , vol.7 , Issue.1 , pp. 7-20
    • Wooten, K.C.1    White, L.P.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.