'Emerge': Benchmarking of clinical performance and patients' experiences with emergency care in Switzerland

International Journal for Quality in Health Care

Volumn 15, Issue 6, 2003, Pages 473-485

  Schwappach, David L B ^a   Blaudszun, Annette ^b   Conen, Dieter ^b   Ebner, Heinz ^c   Eichler, Klaus ^b   Hochreutener, Marc Anton ^b  

^a UNIVERSITY OF WITTEN HERDECKE   (Germany)

^b Verein Outcome ^*  (Switzerland)

^c Koeck Ebner/Partner   (Austria)

Author keywords

Benchmarking; Emergency care; Patient satisfaction; Quality of health care; Safety

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; CHILD; COMMUNITY HOSPITAL; CONTROLLED STUDY; DATA ANALYSIS; EMERGENCY HEALTH SERVICE; EMERGENCY WARD; EXPERIENCE; FEMALE; HEALTH CARE NEED; HEALTH CARE QUALITY; HOSPITAL CARE; HOSPITAL DISCHARGE; HOSPITAL PERSONNEL; HUMAN; MAJOR CLINICAL STUDY; MALE; MEASUREMENT; MEDICAL DOCUMENTATION; OUTCOMES RESEARCH; PATIENT ATTITUDE; PATIENT CARE; PATIENT TRANSPORT; PERFORMANCE; PRIORITY JOURNAL; PROSPECTIVE STUDY; QUALITY CONTROL; QUESTIONNAIRE; RETROSPECTIVE STUDY; STAFF TRAINING; STATISTICAL ANALYSIS; SWITZERLAND;

ADOLESCENT; ADULT; AGED; AGED, 80 AND OVER; BENCHMARKING; CHILD; EMERGENCY SERVICE, HOSPITAL; EMERGENCY TREATMENT; FEMALE; HOSPITALS, COMMUNITY; HUMANS; MALE; MEDICAL AUDIT; MIDDLE AGED; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PATIENT ADMISSION; PATIENT SATISFACTION; QUALITY INDICATORS, HEALTH CARE; QUESTIONNAIRES; SWITZERLAND;

EID: 0348218917     PISSN: 13534505     EISSN: None     Source Type: Journal    
DOI: 10.1093/intqhc/mzg078     Document Type: Article

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