The current state of digital reference: Validation of a general digital reference model through a survey of digital reference services

Information Processing and Management

Volumn 40, Issue 2, 2004, Pages 347-363

  Pomerantz, Jeffrey ^a   Nicholson, Scott ^b   Belanger, Yvonne ^b   David Lankes, R ^b  

^a UNIVERSITY OF NORTH CAROLINA   (United States)

^b SYRACUSE UNIVERSITY   (United States)

Author keywords

Digital reference; Models; Virtual reference

Indexed keywords

COMPUTER SOFTWARE; CORRELATION METHODS; DIGITAL CONTROL SYSTEMS; ELECTRONIC MAIL; IDENTIFICATION (CONTROL SYSTEMS); MATHEMATICAL MODELS; WORLD WIDE WEB;

DIGITAL REFERENCE SERVICES;

INFORMATION SERVICES;

EID: 0348157276     PISSN: 03064573     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0306-4573(02)00085-7     Document Type: Article

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