-
1
-
-
85039578651
-
Credit card scams bedevil e-stores
-
September 19
-
Angwin, J. (2000, September 19). Credit card scams bedevil e-stores. Wall Street Journal, pp. B1, B4.
-
(2000)
Wall Street Journal
-
-
Angwin, J.1
-
2
-
-
84936823913
-
Trust and antitrust
-
Baier, A. (1986). Trust and antitrust. Ethics, 96, 231-260.
-
(1986)
Ethics
, vol.96
, pp. 231-260
-
-
Baier, A.1
-
3
-
-
58149326397
-
Trust, reciprocity, and social history
-
Berg, J., Dickhaut, J., & McCabe, K. (1995). Trust, reciprocity, and social history. Games and Economic Behavior, 10, 122-142.
-
(1995)
Games and Economic Behavior
, vol.10
, pp. 122-142
-
-
Berg, J.1
Dickhaut, J.2
McCabe, K.3
-
4
-
-
0002559647
-
The rhetorical situation
-
Bitzer, L. F. (1968). The rhetorical situation. Philosophy and Rhetoric, 1, 1- 14.
-
(1968)
Philosophy and Rhetoric
, vol.1
, pp. 1-14
-
-
Bitzer, L.F.1
-
5
-
-
0346827584
-
The politics and policies of enhancing trustworthiness for information systems
-
Blumenthal, M. S. (1999). The politics and policies of enhancing trustworthiness for information systems. Communication Law and Policy, 4, 513-555.
-
(1999)
Communication Law and Policy
, vol.4
, pp. 513-555
-
-
Blumenthal, M.S.1
-
6
-
-
0346827586
-
"In community we trust": Online security communication at eBay
-
Retrieved June 13, 2002, from
-
Boyd, J. (2002). "In community we trust": Online security communication at eBay. Journal of Computer-Mediated Communication, 7(3). Retrieved June 13, 2002, from http://www.ascusc.org/jcmc/vol7/issue3/boyd.html
-
(2002)
Journal of Computer-Mediated Communication
, vol.7
, Issue.3
-
-
Boyd, J.1
-
8
-
-
84899690030
-
Engineering social order
-
A. Omicini, R. Tolksdorf, and F. Zambonelli (Eds.), Berlin, Germany: Springer
-
Castelfranchi, C. (2000). Engineering social order. In A. Omicini, R. Tolksdorf, & F. Zambonelli (Eds.), Engineering societies in the agents world (pp. 1-18). Berlin, Germany: Springer.
-
(2000)
Engineering Societies in the Agents World
, pp. 1-18
-
-
Castelfranchi, C.1
-
10
-
-
0008718220
-
Introduction: Why trust and deception are essential for virtual socieities
-
C. Castelfranchi and Y. Tan (Eds.), Dordrecht, Netherlands: Kluwer
-
Castelfranchi, C., & Tan, Y. (2001). Introduction: Why trust and deception are essential for virtual socieities. In C. Castelfranchi & Y. Tan (Eds.), Trust and deception in virtual societies (pp. xvii-xxxi). Dordrecht, Netherlands: Kluwer.
-
(2001)
Trust and Deception in Virtual Societies
, pp. 17-31
-
-
Castelfranchi, C.1
Tan, Y.2
-
11
-
-
84990379659
-
Communicating trust in e-commerce interactions
-
Chadwick, S. A. (2001). Communicating trust in e-commerce interactions. Management Communication Quarterly, 14, 653-658.
-
(2001)
Management Communication Quarterly
, vol.14
, pp. 653-658
-
-
Chadwick, S.A.1
-
12
-
-
0008981501
-
The corporate person (re)presents itself
-
E. L. Toth and R. L. Heath (Eds.), Hillsdale, NJ: Erlbaum
-
Cheney, G. (1992). The corporate person (re)presents itself. In E. L. Toth & R. L. Heath (Eds.), Rhetorical and critical approaches to public relations (pp. 165-183). Hillsdale, NJ: Erlbaum.
-
(1992)
Rhetorical and Critical Approaches to Public Relations
, pp. 165-183
-
-
Cheney, G.1
-
13
-
-
0040319838
-
Are incentives good enough to achieve (info) social order?
-
R. Conte and C. Dellarocas (Eds.), Boston: Kluwer
-
Conte, R., & Castelfranchi, C. (2001). Are incentives good enough to achieve (info) social order? In R. Conte & C. Dellarocas (Eds.), Social order in multi-agent systems (pp. 45-61). Boston: Kluwer.
-
(2001)
Social Order in Multi-Agent Systems
, pp. 45-61
-
-
Conte, R.1
Castelfranchi, C.2
-
14
-
-
0002838606
-
Trust in organizations: A conceptual framework linking organizational forms, managerial philosophies, and the opportunity cost of controls
-
R. M. Kramer and T. R. Tyler (Eds.), Thousand Oaks, CA: Sage
-
Creed, W. E. D., & Miles, R. E. (1996). Trust in organizations: A conceptual framework linking organizational forms, managerial philosophies, and the opportunity cost of controls. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations (pp. 16-38). Thousand Oaks, CA: Sage.
-
(1996)
Trust in Organizations
, pp. 16-38
-
-
Creed, W.E.D.1
Miles, R.E.2
-
16
-
-
0031502147
-
An examination of the nature of trust in buyer-seller relationships
-
Doney, P. M., & Cannon, J. P. (1997). An examination of the nature of trust in buyer-seller relationships. Journal of Marketing, 61, 35-51.
-
(1997)
Journal of Marketing
, vol.61
, pp. 35-51
-
-
Doney, P.M.1
Cannon, J.P.2
-
17
-
-
84947219298
-
Ambiguity as strategy in organizational communication
-
Eisenberg, E. M. (1984). Ambiguity as strategy in organizational communication. Communication Monographs, 51, 227-242.
-
(1984)
Communication Monographs
, vol.51
, pp. 227-242
-
-
Eisenberg, E.M.1
-
18
-
-
0008738058
-
Developing trust with intelligent agents; An exploratory study
-
C. Castelfranchi and Y. Tan (Eds.), Dordrecht, Netherlands: Kluwer
-
Elofson, G. (2001). Developing trust with intelligent agents; An exploratory study. In C. Castelfranchi & Y. Tan (Eds.), Trust and deception in virtual societies (pp. 125-138). Dordrecht, Netherlands: Kluwer.
-
(2001)
Trust and Deception in Virtual Societies
, pp. 125-138
-
-
Elofson, G.1
-
19
-
-
0347184616
-
Online shopping: To buy or not to buy?
-
(May). Retrieved June 14, 2000, from
-
Esrock, S. L. (1999, May). Online shopping: To buy or not to buy? American Communication Journal, 2. Retrieved June 14, 2000, from http://americancomm.org/%7Eaca/acj/acj.html
-
(1999)
American Communication Journal
, vol.2
-
-
Esrock, S.L.1
-
20
-
-
84942883016
-
Social trust: A cognitive approach
-
C. Castelfranchi and Y. Tan (Eds.), Dordrecht, Netherlands: Kluwer
-
Falcone, R., & Castelfranchi, C. (2001). Social trust: A cognitive approach. In C. Castelfranchi & Y. Tan (Eds.), Trust and deception in virtual societies (pp. 55-90). Dordrecht, Netherlands: Kluwer.
-
(2001)
Trust and Deception in Virtual Societies
, pp. 55-90
-
-
Falcone, R.1
Castelfranchi, C.2
-
21
-
-
0041524976
-
-
Federal Deposit Insurance Corporation. (June). Retrieved June 1, 2001, from
-
Federal Deposit Insurance Corporation. (1998, June). Electronic banking: Safety and soundness examination procedures. Retrieved June 1, 2001, from http://www.fdic.gov/regulations/ information/ebanking/EbankingS&Sproc.pdf
-
(1998)
Electronic Banking: Safety and Soundness Examination Procedures
-
-
-
23
-
-
0001951820
-
Can we trust trust?
-
D. Gambetta (Ed.), Oxford, UK: Basil Blackwell
-
Gambetta, D. (1988). Can we trust trust? In D. Gambetta (Ed.), Trust: Making and breaking cooperative relations (pp. 213-237). Oxford, UK: Basil Blackwell.
-
(1988)
Trust: Making and Breaking Cooperative Relations
, pp. 213-237
-
-
Gambetta, D.1
-
24
-
-
0008464478
-
"Comprehensive information technology security": A new approach to respond to ethical and social issues surrounding information security in the 21st century
-
London: Chapman and Hall
-
Hartmann, A. (1995). "Comprehensive information technology security": A new approach to respond to ethical and social issues surrounding information security in the 21st century. In Information security-the next decade: Proceedings of the IFIP TCII Eleventh International Conference on Information Security (pp. 590-602). London: Chapman & Hall.
-
(1995)
Information Security-The Next Decade: Proceedings of the IFIP TCII Eleventh International Conference on Information Security
, pp. 590-602
-
-
Hartmann, A.1
-
25
-
-
0041540817
-
Building consumer trust online
-
Hoffman, D. L, Novak, T. P., & Peralta, M. (1999). Building consumer trust online. Communications of the ACM, 42, 80-85.
-
(1999)
Communications of the ACM
, vol.42
, pp. 80-85
-
-
Hoffman, D.L.1
Novak, T.P.2
Peralta, M.3
-
27
-
-
0002135118
-
Consumer trust in an Internet store: A cross-cultural validation
-
Retrieved February 6, 2002, from
-
Jarvenpaa, S. L, & Tractinsky, N. (1999). Consumer trust in an Internet store: A cross-cultural validation. Journal of Computer-Mediated Communication, 5(2). Retrieved February 6, 2002, from http://acsusc.org/jcmc/vol5/issue2/jarvenpaa.html
-
(1999)
Journal of Computer-Mediated Communication
, vol.5
, Issue.2
-
-
Jarvenpaa, S.L.1
Tractinsky, N.2
-
28
-
-
3142752117
-
Conceptual and methodological considerations in the study of trust and suspicion
-
Kee, H. W., & Knox, R. E. (1970). Conceptual and methodological considerations in the study of trust and suspicion. Journal of Conflict Resolution, 14, 357-366.
-
(1970)
Journal of Conflict Resolution
, vol.14
, pp. 357-366
-
-
Kee, H.W.1
Knox, R.E.2
-
29
-
-
0003672530
-
-
Upper Saddle River, NJ: Prentice Hall PTR
-
Keen, P., Ballance, C., Chan, S., & Schrump, S. (2000). Electronic commerce relationships: Trust by design. Upper Saddle River, NJ: Prentice Hall PTR.
-
(2000)
Electronic Commerce Relationships: Trust By Design
-
-
Keen, P.1
Ballance, C.2
Chan, S.3
Schrump, S.4
-
30
-
-
0032024710
-
Designing towards emotional usability-in customer interfaces-trustworthiness of cyber-banking system interfaces
-
Kim, J., & Moon, J. Y. (1998). Designing towards emotional usability-in customer interfaces-trustworthiness of cyber-banking system interfaces. Interacting With Computers, 10, 1-29.
-
(1998)
Interacting With Computers
, vol.10
, pp. 1-29
-
-
Kim, J.1
Moon, J.Y.2
-
31
-
-
0042223407
-
At the heart of it all: The concept of presence
-
Retrieved February 6, 2002, from
-
Lombard, M., & T Ditton. (1997). At the heart of it all: The concept of presence. Journal of Computer-Mediated Communication, 3(2). Retrieved February 6, 2002, from http://www.ascusc.org/jcmc/vol3/ issue2/lombard.html
-
(1997)
Journal of Computer-Mediated Communication
, vol.3
, Issue.2
-
-
Lombard, M.1
Ditton, T.2
-
32
-
-
0001968728
-
Familiarity, confidence, trust: Problems and alternatives
-
D. Gambetta (Ed.), Oxford, UK: Basil Blackwell
-
Luhmann, N. (1988). Familiarity, confidence, trust: Problems and alternatives. In D. Gambetta (Ed.), Trust: Making and breaking cooperative relations (pp. 94-107). Oxford, UK: Basil Blackwell.
-
(1988)
Trust: Making and Breaking Cooperative Relations
, pp. 94-107
-
-
Luhmann, N.1
-
33
-
-
0042495505
-
An integrative model of organizational trust
-
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20, 709-734.
-
(1995)
Academy of Management Review
, vol.20
, pp. 709-734
-
-
Mayer, R.C.1
Davis, J.H.2
Schoorman, F.D.3
-
34
-
-
0034966126
-
Conceptualizing trust: A typology and e-commerce customer relationships model
-
Retrieved June 20, 2003, from
-
McKnight, D. H., & Chervany, N. L. (2001). Conceptualizing trust: A typology and e-commerce customer relationships model. Proceedings of the 34th Hawaii International Conference on System Sciences. Retrieved June 20, 2003, from http://dlib2.computer.org/conferen/hicss/0981/pdf/09817022.pdf
-
(2001)
Proceedings of the 34th Hawaii International Conference on System Sciences
-
-
McKnight, D.H.1
Chervany, N.L.2
-
35
-
-
0009925685
-
Initial trust formation in new organizational relationships
-
McKnight, D. H., Cummings, L. L., & Chervany, N. L. (1998). Initial trust formation in new organizational relationships. Academy of Management Review, 23, 473-490.
-
(1998)
Academy of Management Review
, vol.23
, pp. 473-490
-
-
McKnight, D.H.1
Cummings, L.L.2
Chervany, N.L.3
-
36
-
-
21344475322
-
The commitment-trust theory of relationship marketing
-
Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58, 20-38.
-
(1994)
Journal of Marketing
, vol.58
, pp. 20-38
-
-
Morgan, R.M.1
Hunt, S.D.2
-
37
-
-
0003747828
-
-
National Telecommunications and Information Administration (with the Economics and Statistics Administration). (February 5). Retrieved February 6, 2002, from
-
National Telecommunications & Information Administration (with the Economics & Statistics Administration). (2002, February 5). A nation online: How Americans are expanding their use of the Internet. Retrieved February 6, 2002, from http://www.esa.doc.gov/508/esa/ nationonline_020502.pdf
-
(2002)
A Nation Online: How Americans Are Expanding Their Use of the Internet
-
-
-
38
-
-
0142121793
-
Can trust be secured online? A theoretical perspective
-
Nissenbaum, H. (1999). Can trust be secured online? A theoretical perspective. Etica e Politica, 1, 1-15.
-
(1999)
Etica E Politica
, vol.1
, pp. 1-15
-
-
Nissenbaum, H.1
-
39
-
-
0035637350
-
Securing trust online: Wisdom or oxymoron?
-
Nissenbaum, H. (2001). Securing trust online: Wisdom or oxymoron? Boston University Law Review, 81, 635-664.
-
(2001)
Boston University Law Review
, vol.81
, pp. 635-664
-
-
Nissenbaum, H.1
-
40
-
-
0003333609
-
The role of intermediaries in the development of trust on the WWW: The use and prominence of trusted third parties and privacy statements
-
Retrieved February 6, 2002, from
-
Palmer, J. W., Bailey, J. P., & Faraj, S. (2000). The role of intermediaries in the development of trust on the WWW: The use and prominence of trusted third parties and privacy statements. Journal of Computer-Mediated Communication, 5(3). Retrieved February 6, 2002, from http://www.ascusc.org/jcmc/vol5/issue3/palmer.html
-
(2000)
Journal of Computer-Mediated Communication
, vol.5
, Issue.3
-
-
Palmer, J.W.1
Bailey, J.P.2
Faraj, S.3
-
41
-
-
84925885847
-
Trust in interpersonal communication
-
Pearce, W. B. (1974). Trust in interpersonal communication. Speech Monographs, 41, 236-244.
-
(1974)
Speech Monographs
, vol.41
, pp. 236-244
-
-
Pearce, W.B.1
-
42
-
-
0002526361
-
Trust-based forms of governance
-
R. M. Kramer and T. R. Tyler (Eds.), Thousand Oaks, CA: Sage
-
Powell, W. W. (1996). Trust-based forms of governance. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations (pp. 51-67). Thousand Oaks, CA: Sage.
-
(1996)
Trust in Organizations
, pp. 51-67
-
-
Powell, W.W.1
-
44
-
-
0032148415
-
Social trust and value change: The decline of social capital in American youth, 1976-1995
-
Rahn, W. M., & Transue, J. D. (1998). Social trust and value change: The decline of social capital in American youth, 1976-1995. Political Psychology, 19, 545-565.
-
(1998)
Political Psychology
, vol.19
, pp. 545-565
-
-
Rahn, W.M.1
Transue, J.D.2
-
45
-
-
0008716695
-
Engendering trust in electronic environments: Roles for a trusted third party
-
C. Castelfranchi and Y. Tan (Eds.), Dordrecht, Netherlands: Kluwer
-
Rea, T. (2001). Engendering trust in electronic environments: Roles for a trusted third party. In C. Castelfranchi & Y. Tan (Eds.), Trust and deception in virtual societies (pp. 221-236). Dordrecht, Netherlands: Kluwer.
-
(2001)
Trust and Deception in Virtual Societies
, pp. 221-236
-
-
Rea, T.1
-
46
-
-
84989064901
-
Structuring cooperative relationships between organizations
-
Ring, P. S., & Van de Ven, A. H. (1992). Structuring cooperative relationships between organizations. Strategic Management Journal, 13, 483-498.
-
(1992)
Strategic Management Journal
, vol.13
, pp. 483-498
-
-
Ring, P.S.1
Van de Ven, A.H.2
-
47
-
-
0014178927
-
A new scale for the measurement of interpersonal trust
-
Rotter, J. B. (1967). A new scale for the measurement of interpersonal trust Journal of Personality, 35, 651-665.
-
(1967)
Journal of Personality
, vol.35
, pp. 651-665
-
-
Rotter, J.B.1
-
48
-
-
85039568506
-
Survey says online fraud is increasing as more merchants take steps to fight it
-
November 3
-
Sapsford, J. (2000, November 3). Survey says online fraud is increasing as more merchants take steps to fight it. Wall Street Journal, pp. A2, A8.
-
(2000)
Wall Street Journal
-
-
Sapsford, J.1
-
49
-
-
0004219481
-
-
Princeton, NJ: Princeton University Press
-
Seligman, A. B. (1997). The problem of trust. Princeton, NJ: Princeton University Press.
-
(1997)
The Problem of Trust
-
-
Seligman, A.B.1
-
50
-
-
26544445125
-
The best way to . . . keep safe
-
November 27
-
Sessa, D. (2000, November 27). The best way to . . . keep safe. Wall Street Journal, p. R25.
-
(2000)
Wall Street Journal
-
-
Sessa, D.1
-
51
-
-
0002080548
-
Policing trust
-
C. D. Shearing and P. C. Stenning (Eds.), Newbury Park, CA: Sage
-
Shapiro, S. P. (1987a). Policing trust. In C. D. Shearing & P. C. Stenning (Eds.), Private policing (pp. 194-220). Newbury Park, CA: Sage.
-
(1987)
Private Policing
, pp. 194-220
-
-
Shapiro, S.P.1
-
52
-
-
84935412791
-
The social control of interpersonal trust
-
Shapiro, S. P. (1987b). The social control of interpersonal trust. American Journal of Sociology, 93, 623-658.
-
(1987)
American Journal of Sociology
, vol.93
, pp. 623-658
-
-
Shapiro, S.P.1
-
53
-
-
85044806215
-
Explaining the limited effectiveness of legalistic "remedies" for trust/distrust
-
Sitkin, S. B. & Roth, N. L. (1993). Explaining the limited effectiveness of legalistic "remedies" for trust/distrust. Organization Science, 4, 367-392.
-
(1993)
Organization Science
, vol.4
, pp. 367-392
-
-
Sitkin, S.B.1
Roth, N.L.2
-
55
-
-
25944440771
-
Forget Wall street, Main street still thinks the internet is hot
-
October 30
-
Swisher, K. (2000, October 30). Forget Wall Street, Main Street still thinks the Internet is hot. Wall Street Journal, pp. B1, B16.
-
(2000)
Wall Street Journal
-
-
Swisher, K.1
-
56
-
-
0001996935
-
Whither trust?
-
R. M. Kramer and T. R. Tyler (Eds.), Thousand Oaks, CA: Sage
-
Tyler, T. R., & Kramer, R. M. (1996). Whither trust? In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations (pp. 1-15). Thousand Oaks, CA: Sage.
-
(1996)
Trust in Organizations
, pp. 1-15
-
-
Tyler, T.R.1
Kramer, R.M.2
-
57
-
-
0032148419
-
Social capital, television, and the "mean world": Trust, optimism, and civic participation
-
Uslaner, E. M. (1998). Social capital, television, and the "mean world": Trust, optimism, and civic participation. Political Psychology, 19, 441-467.
-
(1998)
Political Psychology
, vol.19
, pp. 441-467
-
-
Uslaner, E.M.1
-
58
-
-
0346197019
-
Argumentation and postmodern critique
-
R. Trapp and J. Schuetz (Eds.), Prospect Heights, IL: Waveland Press
-
Willard, C. A. (1990). Argumentation and postmodern critique. In R. Trapp & J. Schuetz (Eds.), Perspectives on argumentation: Articles in honor of Wayne Brockriede (pp. 221-231). Prospect Heights, IL: Waveland Press.
-
(1990)
Perspectives on Argumentation: Articles in Honor of Wayne Brockriede
, pp. 221-231
-
-
Willard, C.A.1
|