United Airlines' and American Airlines' online crisis communication following the September 11 terrorist attacks

Public Relations Review

Volumn 29, Issue 4, 2003, Pages 427-441

  Greer, Clark F ^a   Moreland, Kurt D ^a  

^a CEDARVILLE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0345304858     PISSN: 03638111     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pubrev.2003.08.005     Document Type: Article

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47. I b i d.
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50. I b i d.
51. I b i d.
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