Customer heterogeneity in service management

Journal of Service Research

Volumn 1, Issue 2, 1998, Pages 129-139

  Danaher, Peter J ^a  

^a UNIVERSITY OF AUCKLAND   (New Zealand)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0342489065     PISSN: 10946705     EISSN: 15527379     Source Type: Journal    
DOI: 10.1177/109467059800100203     Document Type: Article

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