The balanced scorecard. "Tool or toy" in hospitals?;Balanced Scorecard. "Tool or toy" im Krankenhaus?

Anaesthesist

Volumn 52, Issue 10, 2003, Pages 947-956

  Brinkmann, A ^a   Gebhard, F ^a   Isenmann, R ^a   Bothner, U ^a   Mohl, U ^a   Schwilk, B ^b  

^a UNIVERSITY HOSPITAL ULM   (Germany)

^b CHARITÉ UNIVERSITÄTSMEDIZIN BERLIN   (Germany)

Author keywords

Balanced scorecard; Economics control systems; OR organization; Organization and administration

Indexed keywords

DEMOGRAPHY; DIAGNOSIS RELATED GROUP; FINANCIAL MANAGEMENT; GERMANY; HEALTH CARE COST; HEALTH CARE POLICY; HOSPITAL; HUMAN; LEARNING; NURSE; PHYSICIAN; REVIEW; SCORING SYSTEM; STANDARD;

ECONOMICS, HOSPITAL; GERMANY; HOSPITAL ADMINISTRATION; HOSPITALS; HUMANS; PATIENT SATISFACTION; STAFF DEVELOPMENT;

EID: 0242407433     PISSN: 00032417     EISSN: None     Source Type: Journal    
DOI: 10.1007/s00101-003-0574-z     Document Type: Review

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