Sources of Fidelity in Purposive Organizational Change: Lessons from a Re-engineering Case

Journal of Management Studies

Volumn 40, Issue 7, 2003, Pages 1837-1870

  Johnson Cramer, Michael E ^a   Cross, Robert L ^b   Yan, Aimin ^a  

^a BOSTON UNIVERSITY   (United States)

^b UNIVERSITY OF VIRGINIA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0242319474     PISSN: 00222380     EISSN: None     Source Type: Journal    
DOI: 10.1111/1467-6486.00402     Document Type: Article

References (66)

1. Ackoff, R. and Emery, F. (1972). On Purposeful Systems. Chicago: Aldine-Atherton.
2. Amburgey, T., Kelly, D. and Barnett, W. (1993). 'Resetting the clock: the dynamics of organizational change and failure'. Administrative Science Quarterly, 38, 51-73.
3. Barley, S. R. (1986). 'Technology as an occasion for structuring: evidence from observations of CT scanners and the social order of radiology departments'. Administrative Science Quarterly, 31, 78-108.
4. Barley, S. (1990). 'The alignment of technology and structure through roles and networks'. Administrative Science Quarterly, 35, 61-103.
5. Bartunek, J. M. and Louis, M. R. (1996). Insider / Outsider Team Research. Thousand Oaks: Sage Publications.
6. Baum, J. (1996). 'Organizational ecology'. In Clegg, S. R., Hardy, C. and Nord, W. R. (Eds), Handbook of Organization Studies. London: Sage, 77-114.
7. Bower, J. (1972). Managing the Resource Allocation Process. Homewood, IL: Irwin.
8. Bunker, B. and Alban, B. (1992). 'Large group interventions'. Journal of Applied Behavioral Science, 28, 4.
9. Bunker, B. and Alban, B. (1997). Large Group Interventions. San Francisco: Jossey-Bass.
10. Burkhardt, M. and Brass, D. (1990). 'Changing patterns or patterns of change: the effects of a change in technology on social network structure and power'. Administrative Science Quarterly, 35, 104-27.
11. Child, J. (1972). 'Organization structure, environment and performance: the role of strategic choice'. Sociology, 6, 2-22.
12. Child, J. (1997). 'Strategic choice in the analysis of action, structure, organizations and environment: retrospect and prospect'. Organization Studies, 18, 1, 43-76.
13. Davenport, T. (1993). Process Innovation: Reengineering Work through Information Technology. Cambridge, MA: Harvard Business School.
14. Davenport, T. and Short, J. (1990). 'The new industrial engineering: information technology and business process redesign'. Sloan Management Review, Summer, 11-27.
15. Diesing, P. (1972). Patterns of Discovery in the Social Sciences. London: Routledge & Kegan Paul.
16. Donaldson, L. (1987). 'Strategy and structural adjustment to regain fit and performance: in defense of contingency theory'. Journal of Management Studies, 24, 1-24.
17. Eckstein, H. (1975). 'Case study and theory in political science'. In Greenstein, F. and Polsby, N. (Eds), Strategies of Inquiry. Reading, MA: Addison-Wesley, 79-137.
18. Eisenhardt, K. M. (1989). 'Building theories from case study research'. Academy of Management Review, 14, 4, 532-50.
19. Emery, F. (1959). 'Characteristics of socio-technical systems'. In Emery, F. (Ed.), The Emergence of a New Paradigm of Work. Canberra: Centre for Continuing Education.
20. Ezzamel, M., Willmott, H. and Worthington, F. (2001). 'Power, control, and resistance in "the factory that time forgot"'. Journal of Management Studies, 38, 8, 1053-79.
21. Gersick, C. (1994). 'Pacing strategic change: the case of a new venture'. Academy of Management Journal, 37, 1, 9-45.
22. Gerwin, D. (1988). 'A Theory of Innovation Processes for CAM Technology'. Paper presented at the IEEE Transactions on Engineering Management.
23. Giddens, A. (1977). Central Problems in Social Theory. Berkeley: University of California Press.
24. Giddens, A. (1984). The Constitution of Society: Outline of the Theory of Structuration. Cambridge, UK: Polity Press.
25. Greenwood, R. and Hinings, C. R. (1996). 'Understanding radical organizational change: bringing together the old and new institutionalism'. Academy of Management Review, 21, 4, 1022-54.
26. Hammer, M. and Champy, J. (1993). Reengineering the Corporation. New York: Harper Business.
27. Hannan, M. T. and Freeman, J. (1984). 'Structural inertia and organizational change'. American Sociological Review, 49, 2, 149-64.
28. Hannan, M. and Freeman, J. (1989). Organizational Ecology. Cambridge, MA: Harvard University Press.
29. Hrebiniak, L. G. and Joyce, W. F. (1985). 'Organizational adaptation: strategic choice and environmental determinism'. Administrative Science Quarterly, 30, 336-49.
30. Knights, D. and McCabe, D. (1998). 'What happens when the phone goes wild? Staff, stress, and spaces for escape in a BPR telephone banking work regime'. Journal of Management Studies, 35, 2, 163-94.
31. Lawless, M. and Finch, L. (1989). 'Choice and determinism: a test of Hrebeniak and Joyce's frame-work on strategy-environment fit'. Strategic Management Journal, 10, 351-65.
32. Ledford, G. E., Mohrman, S. A., Mohrman, A. M. and Lawler, E. E. (1989). 'The phenomenon of large-scale organizational change'. In Mohrman, A. M., Mohrman, S. A., Ledford, G. E., Cummings, T. G. and Lawler, E. E. (Eds), Large Scale Organizational Change. San Francisco: Jossey-Bass, 1-31.
33. Leonard-Barton, D. (1988). 'Innovation as mutual adaptation of technology and organization'. Research Policy, 17, 251-67.
34. Lincoln, Y. and Guba, E. (1985). Naturalistic Inquiry. Beverly Hills, CA: Sage.
35. March, J. G. (1981). 'Footnotes to organizational change'. Administrative Science Quarterly, 26, 563-77.
36. Markus, M. and Robey, D. (1988). 'Information technology and organizational change: causal structure in theory and research'. Management Science, 34, 5, 583-98.
37. Meyer, A. D. (1982). 'Adapting to environmental jolts'. Administrative Science Quarterly, 27, 515-37.
38. Miles, M. and Huberman, A. M. (1995). Qualitative Data Analysis. Thousand Oaks, CA: Sage.
39. Miller, D. (1980). 'Archetypes of organizational transition'. Administrative Science Quarterly, 25, 268-99.
40. Nadler, D. A. (1998). Champions of Change. San Francisco: Jossey-Bass.
41. Orlikowski, W. (1992). 'The duality of technology: rethinking the concept of technology in organizations'. Organization Science, 3, 3, 398-427.
42. Pasmore, W. A. (1994). Creating Strategic Change: Designing the Flexible, High Performing Organization. New York: Wiley.
43. Pasmore, W. A., Frances, C. and Haldeman, J. (1982). 'Socio-technical systems: a North American reflection on empirical studies of the 1970s'. Human Relations, 35, 1179-204.
44. Perrow, C. (1986). Complex Organizations: A Critical Essay, 3rd ed. New York: McGraw-Hill.
45. Pettigrew, A. M. (1973). The Politics of Organizational Decision-making. London: Tavistock.
46. Pettigrew, A. (1988). 'Researching strategic change'. In Pettigrew, A. (Ed.), The Management of Strategic Change. Oxford; Blackwell Publishers, 1-13.
47. Pettigrew, A. and Whipp, R. (1991). Managing Change for Competitive Success. Oxford: Blackwell Publishers.
48. Piderit, S. (2000). 'Rethinking resistance and recognizing ambivalence: a multidimensional view of attitudes toward organizational change'. Academy of Management Review, 25, 4, 783-95.
49. Pisano, G. (1994). 'Knowledge integration and the locus of learning: an empirical analysis'. Strategic Management Journal, 15, 85-100.
50. Rice, R. E. and Rogers, E. (1980). 'Reinvention in the innovation process'. Knowledge, 1, 499-514.
51. Rogers, E. (1983). Diffusion of Innovations, 3rd ed. New York: Free Press.
52. Schilling, M. (2000). 'Toward a general modular systems theory and its application to interfirm product modularity'. Academy of Management Review, 25, 2, 312-34.
53. Scott, W. R. (1992). Organizations: Rational, Natural, and Open Systems, 3rd ed. Englewood Cliffs, NJ: Prentice Hall.
54. Strauss, A. (1987). Qualitative Analysis for Social Scientists. Cambridge: Cambridge University Press.
55. Trist, E. L. (1981). The evolution of socio-technical systems as a conceptual framework and as an action research program'. In Van de Ven, A. and Joyce, W. (Eds), Perspectives on Organizational Design and Behavior. New York: John Wiley, 19-75.
56. Tushman, M. L. and Anderson, P. (1986). 'Technological discontinuities and organizational environments'. Administrative Science Quarterly, 31, 439-65.
57. Tushman, M. L. and Romanelli, E. (1985). 'Organizational evolution: a metamorphosis model of convergence and reorientation'. In Cummings, L. and Staw, B. (Eds), Research in Organizational Behavior. Greenwich, CT: JAI Press, 171-22.
58. Tyre, M. and Hauptman, O. (1992). 'Effectiveness of organizational responses to technological change in the production process'. Organization Science, 2, 3, 301-20.
59. Van de Ven, A. (1988). 'Four requirements for processual analysis'. In Pettigrew, A. (Ed.), The Management of Strategic Change. Oxford: Blackwell Publishers, 330-41.
60. Van de Ven, A. H. and Poole, M. (1995). 'Explaining development and change in organizations'. Academy of Management Review, 20, 3, 510-40.
61. Weick, K. E. (1993). 'Sensemaking in organizations: small structures with large consequences'. In Murnighan, J. K. (Ed.), Social Psychology in Organizations: Advances in Theory and Research. Englewood Cliffs, NJ: Prentice Hall, 10-37.
62. Weisbord, M. R. (1987). Productive Workplaces: Organizing and Managing for Dignity, Meaning, and Community. San Francisco: Jossey-Bass.
63. Weisbord, M. R. (1992). Discovering Common Ground. San Francisco: Berrett-Koehler.
64. Wiersema, M. and Bantel, K. (1992). 'Top management team demography and corporate strategic change'. Academy of Management Journal, 35, 1, 91-121.
65. Yin, R. (1994). Case Study Research: Design and Methods. Thousand Oaks, CA: Sage.
66. Zajac, E. J. and Shortell, S. (1989). 'Changing generic strategies: likelihood, direction, and performance implications'. Strategic Management Journal, 10, 413-30.