Human Resources Management in the Public Sector

Human Resource Management

Volumn 41, Issue 3, 2002, Pages 283-295

  Gowing, Marilyn K ^a,b,c   Lindholm, Mary Lou ^d  

^a Public Sector Consulting and Services   (United States)

^b Society of Psychologists in Management   (United States)

^c Emotional Intelligence Consortium ^*  (United States)

^d Lindholm and Associates   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0141977245     PISSN: 00904848     EISSN: None     Source Type: Journal    
DOI: 10.1002/hrm.10041     Document Type: Article

References (32)

1. Bray, D.W. (1974). Formative years in business: A long-term AT&T study of managerial lives. Melbourne, FL: Krieger Publishing Company.
2. Brill, J.G., & Vogel, S.L. (1994). Quality of applicants to clerical occupations: A trend study, 1989-1991. Washington, DC: U.S. Office of Personnel Management Personnel Resources and Development Center.
3. Dunnette, M.D. (1966). Personnel selection and placement. Belmont, CA: Wadsworth.
4. Dye, D.A., Reck, M., & McDonald, D. (1994). Economists in the federal government: Report of qual- ity-related factors. Washington, DC: U.S. Office of Personnel Management Personnel Resources and Development Center.
5. Fiske, D.W. (1996). Selection of personnel for clandestine operations: Assessment of men. Laguna Hills, CA: Aegean Park Press.
6. Fleishman, E.A., & Quaintance, M.K. (1984). Taxonomies of human performance: The description of human tasks. New York: Academic Press.
7. Gael, S. (1983). Job analysis: A guide to assessing work activities. San Francisco: Jossey-Bass.
8. Goldstein, I.L., Zedeck, S., & Schneider, B. (1993). An exploration of the job analysis-content validity process. In N. Schmitt, W.C. Borman & As-sociates (Eds.), Personnel selection in organizations. San Francisco: Jossey-Bass.
9. Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.
10. Gowing, M.K. (2000). The personnel resources and development center: Transforming the way the federal government does business. The Psychologist-Manager Journal, 4 (1), 45-59.
11. Gowing, M.K., & Payne, S.S. (1992). Assessing the quality of the federal workforce: A program to meet diverse needs. In S.E. Jackson & Associates (Eds.), Diversity in the workplace: Human resources initiatives. New York: The Guilford Press.
12. Harris, P.A. (1991). Computer specialists in federal agencies: Study of quality-related factors (1990). Washington, DC: U.S. Office of Personnel Management Personnel Resources and Development Center.
13. Howard, A. (2002). Review of The new organizational reality: Downsizing, restructuring and revitalisation [book review]. Human Resource Management, 41 (3), 399-402.
14. Johnson, R.H. (1996). Life in the consortium: The Mayflower Group. In A.I. Kraut (Ed.), Organizational surveys: Tools for assessment and change. San Francisco: Jossey-Bass.
15. Kaplan, R.S., & Norton, D P. (1992). The Balanced Scorecard - Measures that drive performance. Harvard Business Review, 70, 64-72.
16. Kaplan, R.S., & Norton, D.P. (1996). Translating strategy into action - The Balanced Scorecard. Boston: Harvard Business School Press.
17. Lavigna, R. (2002). Best practices in public-sector human resources: Wisconsin state government. Human Resources Management, 41 (3), 369-384.
18. Leaman, J.A. (1994). Quality of applicants and hires from the Administrative Careers with America (ACWA) examination (ACWA groups 1-6): June 1990 to June 1992. Washington, DC: U.S. Office of Personnel Management Personnel Resources and Development Center.
19. Muldrow, T., Buckley, T., & Schay, B. (2002). Creating high-performance organizations in the public sector. Human Resource Management, 41 (3), 341-354.
20. National Commission on the Public Service. (1989). Leadership for America: Rebuilding the public service. Washington, DC: Author.
21. Niles-Jolly, K. (1995). Quality of federal accountant and auditor applicants: A trend study, 1990- 1993. Washington, DC: U.S. Office of Personnel Management Personnel Resources and Development Center.
22. Niles-Jolly, K., Kiefer, T.H., Usala, P.D., Gregory, D.J., & Gowing, M.K. (1995). Workforce Quality Reports: A compendium 1990-1995. Washington, DC: The U.S. Office of Personnel Management Personnel Resources and Development Center.
23. O'Leary, B., Lindholm, M., Whitford, R., & Freeman, S. (2002). Selecting the best and brightest: Leveraging human capital. Human Resource Management, 41 (3), 325-340.
24. Pollack, L., Simons, C., Romero, H., & Hausser, D. (2002). A common language for classifying and describing occupations: The development, structure, and application of the Standard Occupational Classification. Human Resource Management, 41 (3), 297-307.
25. Reck, M., & Mann, W.G. (1991). Scientists and engineers in civilian agencies: Study of quality-related factors (1990). Washington, DC: U.S. Office of Personnel Management Personnel Resources and Development Center.
26. Reck, M., McDonald, D., & Dye, D. (1994). Statisticians in the federal government: Report of quality-related factors. Washington, DC: U.S. Office of Personnel Management Personnel Resources and Development Center.
27. Rodriguez, D., Patel, R., Bright, A., Gregory, D., & Gowing, M.K. (2002). Developing competency models to promote integrated human resource practices. Human Resource Management, 41 (3), 309-324.
28. Schay, B., Beach, M.E., Caldwell, J., & LaPolice, C. (2002). Using standardized outcome measures in the federal government. Human Resource Management, 41 (3), 355-368.
29. Stackhouse, F. (2002). Human resources initiatives support Virginia Beach's transformation to a quality service system. Human Resource Management, 41 (3), 385-397.
30. Ulrich, D. (1997). Human resource champions: The next agenda for adding value and delivering results. Boston: Harvard Business School Press.
31. U.S. Civil Service Commission. (1923). Annual report (No. 40). Washington, DC: Author.
32. U.S. Merit Systems Protection Board & U.S. Office of Personnel Management. (1989). A report on the Conference on Workforce Quality Assessment. Washington, DC: U.S. Merit Systems Protection Board.