Employee commitment to the organization and customer reactions: Mapping the linkages

Human Resource Management Review

Volumn 11, Issue 3, 2001, Pages 209-236

  Allen, Natalie J ^a   Grisaffe, Douglas B ^b  

^a UNIVERSITY OF WESTERN ONTARIO   (Canada)

^b Walker Information   (United States)

Author keywords

Customer reaction; Customers; Employee commitment

Indexed keywords

EID: 0041404111     PISSN: 10534822     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1053-4822(00)00049-8     Document Type: Article

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