The tendency toward defective decision making within self-managing teams: The relevance of groupthink for the 21st century

Organizational Behavior and Human Decision Processes

Volumn 73, Issue 2-3, 1998, Pages 327-351

  Moorhead, Gregory ^a   Neck, Christopher P ^b   West, Mindy S ^b  

^a ARIZONA STATE UNIVERSITY   (United States)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0039993782     PISSN: 07495978     EISSN: None     Source Type: Journal    
DOI: 10.1006/obhd.1998.2765     Document Type: Article

References (100)

1. Aldag R. J., Fuller S. Beyond fiasco: A reappraisal of the groupthink phenomenon and a new model of group decision processes. Psychological Bulletin. 113:1993;533-552.
2. Ancona D. G., Caldwell D. F. Beyond task and maintenance: Defining external functions in groups. Group and Organization Studies. 13:1988;468-494.
3. Ancona D. G., Caldwell D. F. Bridging the boundary: External activity and performance in organizational teams. Administrative Science Quarterly. 37:1992;634-665.
4. Anderson L. R., Blanchard P. N. Sex differences in task and social-emotional behavior. Basic and Applied Social Psychology. 3:1982;109-139.
5. Baird J. E. Jr. Sex differences in group communication: A review of relevant research. Quarterly Journal of Speech. 62:1976;179-192.
6. Bandura, A. 1986, Social foundations of thought and action: A social cognitive theory, Prentice-Hall, Englewood Cliffs, NJ.
7. Bantel K. A., Jackson S. E. Top management and innovations in banking: Does composition of the top teams make a difference. Strategic Management Journal. 10:1989;107-124.
8. Barker J. R. Tightening the iron cage: Concertive control in self-managing teams. Administrative Science Quarterly. 38:1993;408-437.
9. Callaway M., Esser J. Groupthink: Effects of cohesiveness and problem-solving procedures on group decision making. Social Behavior and Personality. 12:1984;157-164.
10. Callaway M. R., Marriott R. G., Esser J. K. Effects of dominance on group decision making: Toward a stress reduction explanation of groupthink. Journal of Personality and Social Psychology. 49:1985;949-952.
11. Carron A. V., Spink K. S. The group size-cohesion relationship in minimal groups. Small Group Research. 26:1995;86-105.
12. Cohen S. G., Denison D. R. Flight attendant teams. Groups that work and those that don't. 1990;Jossey-Bass, San Francisco. p. 382-397.
13. Cohen S. G., Ledford G. E. The effectiveness of self-managing teams: A quasi-experiment. Human Relations. 47:1994;13-43.
14. Cohen S. G., Ledford G. E., Spreitzer G. M. A predictive model of self-managing team effectiveness. Human Relations. 49:1996;643-676.
15. Corderey J. L., Mueller W. S., Smith L. M. Attitudinal and behavioral effects of autonomous group working: A longitudinal field study. Academy of Management Journal. 34:1991;464-476.
16. Courtright J. A laboratory investigation of groupthink. Communication Monograph. 45:1978;229-246.
17. Cummings T. Self-regulation work group: A sociotechnical synthesis. Academy Management Review. 3:1978;625-634.
18. Cummings T. G., Griggs W. H. Worker reactions to autonomous work groups: Conditions for functioning, differential effects and individual differences. Organization and Administrative Sciences. 7:1977;87-100.
19. Emery F. E., Trist E. L. Socio-technical systems. Emery F. E. Systems thinking. 1969;281-296 Penguin Books, London.
20. Festinger L. A theory of social comparison processes. Human Relations. 7:1954;117-140.
21. Festinger L., Schachter S., Back K. Social pressures in informal groups: A study of human factors in housing. 1950;Harper Row, New York.
22. Flowers M. A laboratory test of some of the implications of Janis's groupthink hypothesis. Journal of Personality and Social Psychology. 35:1977;888-896.
23. Fodor E. M., Smith T. The power motive as an influence on group decision making. Journal of Personality and Social Psychology. 36:1982;1415-1423.
24. Glaman J. M., Jones A. P., Rozelle R. M. The effects of co-worker similarity on the emergence of affect in work teams. Group and Organization Management. 21:1996;192-215.
25. Gomez-Mejia L. R., Balkin D. B. Compensation, organizational strategy, and firm performance. 1992;South-Western, Cincinnati.
26. Goodman P. S., Devadas R., Hughson T. L. G. Groups and productivity: An analysis of self-managing teams. Campbell J. P. Productivity in organizations. 1988;295-327 Jossey-Bass, San Francisco.
27. Goodman P. S., Leyden D. P. Familiarity and group productivity. Journal of Applied Psychology. 76:1991;578-586.
28. Guzzo R. A., Yost P. R., Campbell R. J., Shea G. P. Potency in groups: Articulating a construct. British Journal of Social Psychology. 32:1993;87-106.
29. Hackman J. R. Group influences on individuals. Dunnette M. D. Handbook of industrial and organizational psychology. 1976;1455-1525 Rand McNally, Chicago.
30. Hackman J. R. The psychology of self-management in organizations. Pollack M. S., Perlogg R. O. Psychology and work: Productivity change and employment. 1986;85-136.
31. Harrell T., Alpert B. The need for autonomy among managers. Academy of Management Review. 4:1979;259-267.
32. Hart P. 't. Irving L. Janis's victims of groupthink. Political Psychology. 12:1991;247-278.
33. Hensley T., Griffin G. Victims of groupthink: The Kent State University board of trustees and the 1977 gymnasium controversy. The Journal of Conflict Resolution. 30:1986;497-531.
34. Herbst P. G. Autonomous group functioning and exploration in behavior theory and measurement. 1962;Tavistock, London.
35. Hollander E. P. Leadership and power. Lindzey G., Aronson E. The handbook of social psychology. 2:1985;485-537 Random House, New York.
36. Insko C. A., Gilmore R., Moehle D., Lipsitz A., Drenan S., Thibaut J. W. Seniority in the generational transition of laboratory groups: The effects of social familiarity and task experience. Journal of Experimental Social Psychology. 18:1982;557-580.
37. Janis I. L. Victims of groupthink. 1972;Houghton Mifflin, Boston.
38. Janis I. L. Groupthink. 1982;Houghton Mifflin, Boston.
39. Kameda T., Sugimori S. Psychological entrapment in group decision making: An assigned decision rule and a groupthink phenomenon. Journal of Personality and Social Psychology. 65:1993;282-292.
40. Kanter R. M. The change masters. 1983;Simon & Schuster, New York.
41. Katz R. The effects of group longevity on project communication and performance. Administrative Science Quarterly. 27:1982;81-104.
42. Katz D., Kahn R. L. The social psychology of organizations (2nd ed.). 1978;Wiley, New York.
43. Katzenbach J. R., Smith D. K. The wisdom of teams: Creating the high performance organization. 1993;Harvard School Press, Boston.
44. Ketchum L. How redesigned plants really work. National Productivity Review. 3:1984;246-254.
45. Kroon M. B. R., Hart P. 't., van Kreveld D. Managing group decision-making processes: Individual versus collective accountability and groupthink. International Journal of Conflict Management. 2:1991;91-116.
46. Kroon M. B. R., van Kreveld D., Rabbie J. M. Group versus individual decision making: Effects of accountability and gender on Groupthink. Small Group Research. 23:1992;427-458.
47. Lawler E. E. High involvement management. 1986;Jossey-Bass, San Francisco.
48. Lawler E. E. Choosing an involvement strategy. Academy of Management Executive. 11:1988;197-204.
49. Leana C. A partial test of Janis's groupthink model: Effects of group cohesiveness and leader behavior on defective decision making. Journal of Management. 11:1985;5-17.
50. Levine J. M., Moreland R. L. Progress in small group research. Annual Review of Psychology. 41:1990;585-634.
51. Luechauer, D. 1989, Groupthink Revisited: A Dramaturgical Approach.
52. Maier N. R. F. The quality of group decisions as influenced by the discussion leader. Human Relations. 3:1950;155-174.
53. Manz C. C. Beyond self-managing work teams: Toward self-leading teams in the workplace. Woodman R., Pasmore W. Research in organizational change and development. 1990;273-299 JAI Press, Greenwich.
54. Manz C. C. Self-leading work teams: Moving beyond self-management myths. Human Relations. 45:1992;1119-1140.
55. Manz C. C., Angle H. Can group self-management mean a loss of personal control: Triangulating on a paradox. Group and Organization Studies. 11:1986;309-334.
56. Manz C. C., Keating D., Donnellon A. Preparing for an organizational change to employee self-management: The managerial transition. Organizational Dynamics. 19:1990;15-26.
57. Manz C. C., Mossholder K., Luthans F. An integrated perspective of self-control in organizations. Administration and Society. 19:1987;3-24.
58. Manz C. C., Neck C. P. Teamthink: Beyond the groupthink syndrome in self-managing teams. Journal of Managerial Psychology. 10:1995;7-15.
59. Manz C. C., Newstrom J. Self-managing teams in a paper mill: Success factors, problems, and lessons learned. International Human Resource Management Review. 1:1990;43-60.
60. Manz C. C., Sims H. P. Jr. The potential for groupthink in autonomous work groups. Human Relations. 35:1982;773-784.
61. Manz C. C., Sims H. P. Jr. Leading workers to lead themselves: The external leadership of self-managed work teams. Administrative Science Quarterly. 32:1987;106-128.
62. Manz C. C., Sims H. P. Jr. Superleadership: Leading others to lead themselves. 1990;Berkeley, New York.
63. Manz C. C., Sims H. P. Jr. Business without bosses: How self-managing teams are building high performance companies. 1993;Wiley, New York.
64. Manz C. C., Stewart G. L. Attaining flexible stability by integrating total quality management and socio-technical systems theory. Organizational Science. 8:1997;59-70.
65. Moorhead G., Ference R., Neck C. P. Group decision fiascoes continue: Space Shuttle Challenger and a revised framework. Human Relations. 44:1991;539-550.
66. Moorhead G., Montanari J. An empirical investigation of the groupthink phenomenon. Human Relations. 39:1986;399-410.
67. Moorhead G., Neck C. P. Groupthink reexamined: The critical role of the leader in effective decision making. Kieser A., Reber G., Wunderer R. The German handbook of leadership. 1995;1130-1138 Schäffer-Poeschel, Stuttgart.
68. Mullen B., Anthony T., Salas E., Driskell J. E. Group cohesiveness and quality of decision making. Small Group Research. 25:1994;189-204.
69. Mullen B., Copper C. The relation between group cohesiveness and performance: An integration. Psychological Bulletin. 115:1994;210-227.
70. Neck C. P. Letterman or Leno: A groupthink analysis of successive decisions made by the National Broadcasting Company. Journal of Managerial Psychology. 11:1996;3-17.
71. Neck C. P., Godwin J., Spencer E. An effort to understand researcher projection in interpreting case study data: The South Canyon fire tragedy. Journal of Applied Behavioral Science. 32:1996;48-61.
72. Neck C. P., Manz C. C. From groupthink to teamthink: Toward the creation of constructive thought patterns in self-managing work teams. Human Relations. 47:1994;929-952.
73. Neck C. P., Moorhead G. Jury deliberations in the trial of U.S. v. John DeLorean: A case analysis of groupthink avoidance and enhanced framework. Human Relations. 45:1992;1077-1091.
74. Neck C. P., Moorhead G. Groupthink remodeled: The importance of leadership, time pressure, and methodical decision-making procedures. Human Relations. 48:1995;537-557.
75. Neck C. P., Stewart G., Manz C. C. Self-leaders within self-leading teams: Toward an optimal equilibrium. Beyerlein M. Advances in interdisciplinary studies of work teams. 3:1996;39-77 JAI Press, Greenwich.
76. Orsburn J., Moran L., Musselwhite E., Zenger J., Perrin C. Self-directed work teams: The new American challenge. 1990;Business One Irwin, Homewood.
77. Park W. A review of research on groupthink. Journal of Behavioral Decision Making. 3:1990;229-245.
78. Poza E. J., Markus M. L. Success story: The team approach to work restructuring. Organizational Dynamics. 1980;3-27.
79. Raven B. H. The Nixon group. Journal of Social Issues. 30:1974;297-320.
80. Rogelberg S. G., Rumery S. M. Gender diversity, team quality, time on task, and interpersonal cohesion. Small Group Research. 27:1996;79-90.
81. Saporito B. The revolt against working smarter. Fortune. 114:1986;58-65.
82. Schneier C. E., Goktepe J. R. Issues in emergent leadership: The contingency model of leadership, leader sex, and leader behavior. Blumberg H. H., Hare A. P., Kent V., Davies M. F. Small Groups and Social Interaction. 1:1983;413-421 Wiley, Chichester.
83. Shaw B. Mental health treatment teams. Hackman J. R. Groups that work and those that don't. 1990;330-348 Jossey-Bass, San Francisco.
84. Sims H. P. Jr., Manz C. C. Company of heroes: Unleashing the power of self-leadership. 1996;Wiley, New York.
85. Sims H. P. Jr., Manz C. C., Bateman B. Manz C. C., Sims H. P. Jr. The early implementation phase: Getting teams started in the office. 1993;85-114 Wiley, New York.
86. Smith S. Groupthink and the hostage rescue mission. British Journal of Political Science. 15:1984;117-123.
87. Solomon C. M. Behind the wheel at Saturn. Personnel Journal. 70:1991;72-74.
88. Sundstrom E., De Meuse K. P., Futrell D. Work teams: Applications and effectiveness. American Psychologist. 45:1990;120-133.
89. Susman G. I. Autonomy at work: A socio-technical analysis of participative management. 1976;Praeger, New York.
90. Trist E., Susman G. I., Brown G. R. An experiment in autonomous working in an American underground coal mine. Human Relations. 30:1977;201-236.
91. Turner M. E., Pratkanis A. R. Social identity maintenance prescriptions for preventing groupthink: Reducing identity protection and enhancing intellectual conflict. The International Journal of Conflict Management. 5:1994;254-270.
92. Tziner A. Differential effects of group cohesiveness types: A clarifying overview. Social Behavior and Personality. 10:1982;227-239.
93. High performance work practices and firm performance. 1993;Office of the American Workplace, Washington.
94. Verespej M. A. Self-directed work teams yield long-term benefits. Journal of Business Strategy. 11:1990;9-12.
95. Walton R. E. Work innovations at Topeka: After six years. Journal of Applied Behavioral Science. 13:1977;422-433.
96. Walton R. E. From control to commitment in the workplace. Harvard Business Review. 63:1985;76-84.
97. Zaccaro S. J. Nonequivalent associations between forms of cohesiveness and group-related outcomes: Evidence for multidimensionality. Journal of Social Psychology. 131:1991;387-399.
98. Zaccaro S. J., Lowe C. A. Cohesiveness and performance on an additive task: Evidence for multidimensionality. Journal of Social Psychology. 128:1988;547-558.
99. Zaccaro S. J., McCoy C. The effects of task and interpersonal cohesiveness on performance of a disjunctive task. Journal of Applied Social Psychology. 18:1988;837-851.
100. Zenger J. H., Musselwhite E., Hurson K., Perrin C. Leading teams: Mastering the new role. 1994;Business One, Homewood.