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Volumn 12, Issue 2, 2000, Pages 97-109

Network competition and consumer churn

Author keywords

Connection costs; Customer churn; L11; L14; L51; Network competition; Up front fees.

Indexed keywords


EID: 0039766727     PISSN: 01676245     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0167-6245(00)00002-0     Document Type: Article
Times cited : (1)

References (9)
  • 1
    • 0031699691 scopus 로고    scopus 로고
    • Customer retention in a competitive power market: Analysis of a 'double-bounded plus follow-ups' questionnaire
    • Cai Y., Deilami I., Train K. Customer retention in a competitive power market: analysis of a 'double-bounded plus follow-ups' questionnaire. Energy Journal. 19:(2):1998;191-215.
    • (1998) Energy Journal , vol.19 , Issue.2 , pp. 191-215
    • Cai, Y.1    Deilami, I.2    Train, K.3
  • 5
    • 0032066665 scopus 로고    scopus 로고
    • Internet dropouts in the USA
    • Katz E., Aspden P. Internet dropouts in the USA. Telecommunications Policy. 22:(4/5):1998;327-339.
    • (1998) Telecommunications Policy , vol.22 , Issue.4-5 , pp. 327-339
    • Katz, E.1    Aspden, P.2
  • 6
    • 20444464754 scopus 로고
    • Competition when consumers have switching costs: An overview with applications to industrial organization, macroeconomics and international trade
    • Klemperer P. Competition when consumers have switching costs: an overview with applications to industrial organization, macroeconomics and international trade. Review of Economic Studies. 62:(4):1995;515-540.
    • (1995) Review of Economic Studies , vol.62 , Issue.4 , pp. 515-540
    • Klemperer, P.1
  • 8
    • 21144474625 scopus 로고
    • Two kinds of consumer switching costs
    • Nilssen T. Two kinds of consumer switching costs. RAND Journal of Economics. 23:1992;579-589.
    • (1992) RAND Journal of Economics , vol.23 , pp. 579-589
    • Nilssen, T.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.