Software, shareware and freeware: Multiplex commitment to an electronic social exchange system

Journal of Organizational Behavior

Volumn 23, Issue 5, 2002, Pages 635-653

  Liao Troth, Matthew A ^a   Griffith, Terri L ^b  

^a WESTERN WASHINGTON UNIVERSITY   (United States)

^b SANTA CLARA UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0037974094     PISSN: 08943796     EISSN: None     Source Type: Journal    
DOI: 10.1002/job.158     Document Type: Article

References (59)

1. Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63, 1-18.
2. Armstrong, A. B. (1994). The totally incomplete list of Newton software #9 [computer file]. Phoenix, AZ: Arizona Macintosh Users Group.
3. Barbrook, R. (1998). The hi-tech gift economy. First Monday: Peer-Reviewed Journal on the Internet, 3(12). Retrieved December, 1998, from www.firstmonday.org/issues/issue3_12/barbrook/index.html.
4. Barley, S. R. (1996). Technicians in the workplace: ethnographic evidence for bringing work into organization studies. Administrative Science Quarterly, 41, 404-441.
5. Becker, T. E. (1992). Foci and bases of commitment: are they distinctions worth making? Academy of Management Journal, 35, 232-244.
6. Bezroukov, N. (1999a). Open source software development as a special type of academic research (critique of vulgar Raymondism). First Monday: Peer-Reviewed Journal on the Internet, 4(10). Retrieved October, 1999, from www.firstmonday.org/issues/issue4_10/bezroukov/index.html.
7. Bezroukov, N. (1999b). A second look at the cathedral and the bazaar. First Monday: Peer-Reviewed Journal on the Internet, 4(12). Retrieved December, 1999, from www.firstmonday.org/issues/issue4_12/bezroukov/index.htm.
8. Brandel, M. (1999). Early PDAs: pretty darn annoying. Computerworld, 33(45), 68.
9. Burt, R. S. (1995). Structural holes: The social structure of competition. Cambridge, MA: Harvard University.
10. Clark, M. S., & Mills, J. (1979). Interpersonal attraction in exchange and communal relationships. Journal of Personality and Social Psychology, 37, 12-24.
11. Clark, M. S., & Reis, H. T. (1988). Interpersonal processes in close relationships. Annual Review of Psychology, 39, 609-672.
12. Constant, D., Sproull, L., & Kiesler, S. (1996). The kindness of strangers: the usefulness of electronic weak ties for technical advice. Organization Science, 7, 119-135.
13. Cox, A. (1998). Cathedrals, bazaars and the town council. Slashdot: News for nerds, stuff that matters. Retrieved 13 October, 1998, from slashdot.org/features/98/10/13/1423253.shtml.
14. Crosby, F. J. (1991). Juggling: The unexpected advantages of balancing career and home for women and their families. New York: Free.
15. Davidow, W. H., & Malone, M. S. (1992). The virtual corporation: Structuring and revitalizing the corporation for the 21st century. New York: HarperCollins.
16. Edwards, J. (1998). The changing face of freeware. Computing, 31, 11-13.
17. Edwards, K. (2000). When beggars become choosers. First Monday: Peer-Reviewed Journal on the Internet, 5(10). Retrieved October, 2000, from www.firstmonday.org/issues/issue5_10/edwards/index.html.
18. Ghosh, R. A. (1998a). Cooking pot markets: an economic model for the trade in free goods and services on the internet. First Monday: Peer-Reviewed Journal on the Internet, 3(3). Retrieved March, 1998, from www.firstmonday.org/issues/issue3_3/ghosh/index.html.
19. Ghosh, R. A. (1998b). FM interview with Linus Torvalds: what motivates free software developers? First Monday: Peer-Reviewed Journal on the Internet, 3(3). Retrieved March, 1998, from www.firstmonday.org/issues/issue3_3/torvalds/index.html.
20. Goodman, P. S., & Griffith, T. L. (1991). A process approach to the implementation of new technology. Journal of Engineering and Technology Management, 8, 261-285.
21. Gouldner, A. W. (1960). The norm of reciprocity. American Sociological Review, 25, 165-167.
22. Gregerson, H. B., & Black, J. S. (1996). Multiple commitments upon repatriation: the Japanese experience. Journal of Management, 22, 209-229.
23. Griffith, T. L. (1999). Technology features as triggers for sensemaking. Academy of Management Review, 24, 472-488.
24. Griffith, T. L., & Northcraft, G. B. (1994). Distinguishing between the forest and the trees: media, features, and methodology in electronic communication research. Organization Science, 5, 272-285.
25. Griffith, T. L., Fuller, M. A., & Northcraft, G. B. (1998). Facilitator influence in group support systems: some intended and unintended effects. Information Systems Research, 9, 20-36.
26. Hirschhorn, L., & Gilmore, T. (1992). The new boundaries of the 'boundaryless' company. Harvard Business Review, 71, 157-176.
27. Hoffman, W. M., & Moore, J. M. (Eds.). (1981). Ethics and the management of computer technology. Cambridge, MA: Oelgeschlager, Gunn and Hain.
28. Hudgik, S. (1992). Writing and marketing shareware. Blue Ridge Summit, PA: Windcrest (TAB).
29. Huff, C., Sproull, L., & Kiesler, S. (1989). Computer communication and organizational commitment: tracing the relationship in a city government. Journal of Applied Social Psychology, 19, 1371-1391.
30. Huseman, R. C., Hatfield, J. D., & Miles, E. W. (1987). A new perspective on equity theory: the equity sensitivity construct. Academy of Management Review, 12, 222-234.
31. Information Week. (1996, December 2). PDAs Unleashed. Information Week, 117.
32. Johnson, D. G. (1985). Computer ethics. Englewood Cliffs, NJ: Prentice-Hall.
33. Ketchand, A. A., & Strawser, J. R. (2001). Multiple dimensions of organizational commitment: implications for future accounting research. Journal of Behavioral Accounting, 13, 221-251.
34. Lerner, J., & Triole, J. (2000). The simple economics of open source. National Bureau of Economic Research (Working Paper No. W7600). Retrieved March, 2000, from papers.nber.org/papers/w7600.
35. Locke, E. A., & Latham, G. P. (1990). Work motivation and satisfaction: light at the end of the tunnel. Psychological Science, 1, 240-246.
36. Liao-Troth, M. A. (2001). Job attitudes of paid and unpaid workers: are volunteers really that different? Nonprofit Management & Leadership, 11, 423-442.
37. Macneil, I. R. (1985). Relational contracts: what we do and do not know. Wisconsin Law Review, 3, 483-525.
38. Moon, J. Y., & Sproull, L. (2000). Essence of distributed work: the case of the Linux Kernel. First Monday; Peer-Reviewed Journal on the Internet, 5(11). Retrieved November, 2000, from www.firstmonday.org/issues/issue5_11/moon/index.html.
39. Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76, 845-855.
40. Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14, 224-247.
41. Newburger, E. C. (2001). Home computers and Internet use in the the United States: August 2000, August. Publication 23-207. Washington, DC: United States Census Bureau.
42. Organ, D. W. (1988a). Organizational citizenship behavior: The good soldier syndrome. Lexington, MA: Lexington.
43. Organ, D. W. (1988b). A restatement of the satisfaction-performance hypothesis. Journal of Management, 14, 547-557.
44. PC-SIG, I. (1991). The PC-SIG encyclopedia of shareware (4th edn). Sunnyvale, CA: PC-SIG.
45. Pentland, B. T. (1995). 'Read me what it says on your screen... ': the interpretive problem in technical service work. Technology Studies, 2, 50-79.
46. Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59, 603-609.
47. Randall, D. M., Fedor, D. B., & Longenecker, C. O. (1990). The behavioral expression of organizational commitment. Journal of Vocational Behavior, 36, 210-224.
48. Raymond, E. S. (1998a). The cathedral and the bazaar. First Monday: Peer-Reviewed Journal on the Internet, 3(3). Retrieved March, 1998, from www.firstmonday.org/issues/issue3_3/raymond/index.html.
49. Raymond, E. S. (1998b). Homesteading the nooshere. First Monday: Peer-Reviewed Journal on the Internet, 3(10). Retrieved October, 1998, from www.firstmonday.org/issues/issue3_10/raymond/index.html.
50. Raymond, E. S. (1999). The cathedral & the bazaar: Musings on Linux and open source by an accidental revolutionary. Sebastopol, CA: O'Reilly & Associates.
51. Reichers, A. E. (1985). A review and reconceptualization of organizational commitment. Academy of Management Review, 10, 465-476.
52. Rheingold, H. (1993). The virtual community: Homesteading on the electronic frontier. New York: HarperCollins.
53. Rousseau, D. M. (1995). Psychological contracts in organizations. Thousand Oaks, CA: Sage.
54. Smith, D. H. (1981). Altruism, volunteers, and volunteerism. Journal of Voluntary Action Research, 10, 21-36.
55. Sparrowe, R. T., Liden, R. C., Wayne, S. J., & Kraimer, M. L. (2001). Social networks and the performance of individuals and groups. Academy of Management Journal, 44, 316-325.
56. Sproull, L. S. (1986). Using electronic mail for data collection in organizational research. Academy of Management Journal, 29, 159-169.
57. Sproull, L., & Faraj, S. (1995). Atheism, sex, and databases: the net as a social technology. In B. Kahin, & J. Keller (Eds.), Public access to the Internet. Cambridge, MA: MIT.
58. Strikwerda, R. A., & Ross, J. M. (1992). Software and ethical softness. Collegiate Microcomputer, 10, 129-136.
59. Yli-Renko, H., Autio, E., & Sapienza, H. J. (2001). Social capital, knowledge acquisitions, and knowledge exploitation in young technology-based firms. Strategic Management Journal, 22, 587-613.