Human resources practices as predictors of work-family outcomes and employee turnover

Industrial Relations

Volumn 42, Issue 2, 2003, Pages 189-220

  Batt, Rosemary ^a   Valcour, P Monique ^a  

^a and History   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

HUMAN RESOURCE; LABOR RELATIONS; SOCIAL POLICY; WORKING CONDITIONS;

UNITED STATES;

EID: 0037968358     PISSN: 00198676     EISSN: None     Source Type: Journal    
DOI: 10.1111/1468-232X.00287     Document Type: Article

References (91)

1. Adams, G. A., and S. M. Jex. 1999, "Relationships Between Time Management, Control, Work-Family Conflict, and Strain." Journal of Occupational Health Psychology 4(1):72-7.
2. Appelbaum, E., P. Berg, and A. L. Kalleberg. 2000. "Balancing Work and Family: Effects of High-Performance Work Systems and High-Commitment Workplaces." Report to the U.S. Department of Labor, Washington.
3. Appelbaum, E., T. Bailey, P. Berg, and A. L. Kalleberg. 2000. Manufacturing Advantage. Why High Performance Work Systems Pay Off. Ithaca, NY: Cornell University Press.
4. Arthur, J. B. 1994. "Effects of Human Resource Systems on Manufacturing Performance and Turnover." Academy of Management Journal 37(3):670-87.
5. Bailyn, L. 1993a. Breaking the Mold. Women, Men, and Time in the New Corporate World. New York: Free Press.
6. Bailyn, L. 1993b. Work-Family: A Catalyst for Change. Cambridge, MA: Sloan School of Management, Massachusetts Institute of Technology.
7. Bailyn, L., R. Rapoport, and J. K. Fletcher. 2000. "Moving Corporations in the United States Toward Gender Equity: A Cautionary Tale." In Organizational Change and Gender Equity, edited by Linda Haas, Philip Hwang, and Graeme Russell, pp. 167-79. Thousand Oaks, CA: Sage.
8. Bailyn, P. Rayman, M. Harvey, R. Krim, R. Read, F. Carre, J. Dickert, P. Joshi, and A. Martinez. 1998. The Radcliffe-Fleet Project: Creating Work and Life Integration Solutions, Cambridge. MA: Radcliffe Public Policy Center.
9. Baltes, B. B., T. E. Briggs, J. W. Huff, J. A. Wright, and G. A. Neuman, 1999. "Flexible and Compressed Workweek Schedules: A Meta-Analysis of Their Effects on Work-Related Criteria." Journal of Applied Psychology 84(4):496-513.
10. Barker, J. R. 1993. "Tightening the Iron Cage: Concertive Control in Self-Managing Teams." Administrative Science Quarterly 38:408-37.
11. Batt, R. 2002. "Managing Customer Services: Human Resource Practices, Quit Rates, and Sales Growth." Academy of Management Journal 45(3):587-97.
12. Becker, B., and B. Gerhart. 1996. "The Impact of Human Resource Management on Organizational Performance: Progress and Prospects." Academy of Management Journal 39(4):779-801.
13. Becker, P., and P. Moen. 1999. "Scaling Back: Dual-Career Couples' Work-Family Strategies." Journal of Marriage and the Family 61(4):995-1007.
14. Bond. J. T., E. Galinsky. and J. E. Swanberg. 1998. The 1997 National Study of the Changing Workforce. New York: Families and Work Institute.
15. Bowen, G. L. 1998. "Effects of Leader Support in the Work Unit on the Relationship Between Work Spillover and Family Adaptation." Journal of Family and Economic Issues 19(l):25-52.
16. Carlson, D. S.. and P. L. Perrewe. 1999. "The Role of Social Support in the Stressor-Strain Relationship: An Examination of Work-Family Conflict." Journal of Management 25(4):513-40.
17. Carlson, D. S., K. M. Kacmar, and L. J. Williams. 2000. "Construction and Initial Validation of a Multi-dimensional Measure of Work-Family Conflict." Journal of Vocational Behavior 56(2 ):249-76.
18. Cascio, W. F. 1991. Costing Human Resources: The Financial Impact of Behavior in Organizations. Boston: Kent.
19. Christensen, K. E., and G. Staines. 1990. "Flextime: A Viable Solution to Work-Family Conflict?" Journal of Family Issues 11:455-76.
20. Cohen, J.. and P. Cohen. 1983. Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences. Hillsdale, NJ: Lawrence Erlbaum Associates.
21. Cohen, S., and D. Bailey. 1997. "What Makes Teams Work: Group Effectiveness Research From the Shop Floor to the Executive Suite." Journal of Management 23(3):239-90.
22. Cooke, R. A., and D. M. Rousseau. 1984. "Stress and Strain from Family Roles and Work-Role Expectations." Journal of Applied Psychology 69(2):252-60.
23. Cortina, J. M. 1993. "What Is Coefficient Alpha? An Examination of Theory and Applications." Journal of Applied Psychology 78(1):98-104.
24. Cotton, J. L. 1993. Employee Involvement: Methods for Improving Performance and Work Attitudes. Newbury Park, CA: Sage.
25. Cotton, J. L. and J. M. Tuttle. 1986. "Employee Turnover: A Meta-Analysis and Review with Implications for Research." Academy of Management Review 11:55-70.
26. Dalton. D. R., and D. J. Mesch. 1990. "The Impact of Flexible Scheduling on Employee Attendance and Turnover." Administrative Science Quarterly 35:370-87.
27. Delery, J. E. 1998. "Issues of Fit in Strategic Human Resource Management: Implications for Research." Human Resource Management Review 8(3):289-309.
28. Delery, J. E. and H. Doty. 1996. "Modes of Theorizing in Strategic Human Resource Management: Tests of Universalistic, Contingency, and Configurational Performance." Academy of Management Journal 39(4):802-35.
29. DeVellis, R. H. 1991. Scale Development. Newbury Park, CA: Sage.
30. Dunham, R. B., J. L. Pierce, and M. B. Castaneda. 1987. "Alternative Work Schedules: Two Field Quasi-Experiments." Personnel Psychology 40:215-43.
31. Duxbury, L. E., and C. A. Higgins. 1991. "Gender Differences in Work-Family Conflict." Journal of Applied Psychology 76(1):60-74.
32. Duxbury, L. E., C. A, Higgins, and C. Lee. 1994. "Work-Family Conflict: A Comparison by Gender, Family Type, and Perceived Control." Journal of Family Issues 15(3):449-66.
33. Eaton, S. 2000. "Work-Family Integration in the Biotechnology Industry: Implications for Firms and Employees." Sloan School of Management, Massachusetts Institute of Technology, Cambridge, MA.
34. Friedman, D. E. 1991. Linking Work-Family Issues to the Bottom Line. New York: The Conference Board.
35. Frone, M. R., M. Russell, and M. L. Cooper. 1992. "Antecedents and Outcomes of Work-Family Conflict: Testing a Model of the Work-Family Interface." Journal of Applied Psychology 77:65-78.
36. Glass, J. L., and S. B. Estes. 1997. "The Family Responsive Workplace." Annual Review of Sociology 23:289-313.
37. Goff, S. J., M. K. Mount, and R. L, Jamison. 1990. "Employer Supported Child Care, Work-Family Conflict, and Absenteeism: A Field Study." Personnel Psychology 43(4):793-809.
38. Gonyea, J., and B. Googins. 1992. "Linking the Worlds of Work and Family: Beyond the Productivity Trap." Human Resource Management 31(3):209-26.
39. Greenberger, E., W Goldberg, S. Hamill, R. O'Neil, and C. K. Payne. 1989. "Contributions of a Supportive Work Environment to Parents' Well-Being and Orientation to Work." American Journal of Community Psychology 17(6):755-83.
40. Greenhaus, J. H., and N. J. Beutell. 1985. "Sources of Conflict between Work and Family Roles," Academy of Management Review, 10:76-88.
41. Greenhaus, J. H., S. Parasuraman, C. S. Granrose, S. Rabinowitz, and N. J. Beutell. 1989. "Sources of Work-Family Conflict among Two-Career Couples." Journal of Vocational Behavior 34(2):133-53.
42. Grover, S. L., and K. J. Crooker. 1995. "Who Appreciates Family-Responsive Human Resource Policies: The Impact of Family-Friendly Policies on the Organizational Attachment of Parents and Non-Parents: Personnel Psychology 48:271-88.
43. Gutek, B. A., S. Searle, and L. Klepa. 1991. "Rational Versus Gender Role Explanations for Work-Family Conflict." Journal of Applied Psychology 76(4):560-8.
44. Hackman, J. R., and G. Oldham. 1980. Work Redesign. Reading, MA: Addison-Wesley.
45. Hill, E. J., B. C. Miller, S. P. Weiner, and J. Colihan, 1998. "Influences of the Virtual Office on Aspects of Work and Work/Life Balance." Personnel Psychology 51:667-83.
46. Hochschild, A. R. 1997. The Time Bind. When Work Becomes Home and Home Becomes Work. New York: Metropolitan Books.
47. Hom, P. W., and R. W. Griffieth. 1995. Employee Turnover. Cincinnati: Southwestern College Publishing.
48. Huber, P. J. 1967. "The Behaviour of Maximum Likelihood Estimates under Non-Standard Conditions" In Proceedings of the Fifth Berkeley Symposium on Mathematical Statistics and Probability, pp. 221-33.
49. Huselid, M. A. 1995. "The Impact of Human Resource Management Practices on Turnover, Productivity and Corporate Financial Performance." Academy of Management Journal 38(3):635-72.
50. Ichniowski, C., T. Kochan, D. Levine, C. Olson, and G. Strauss. 1996. "What Works at Work Overview and Assessment." Industrial Relations 35(3):299-334.
51. Jacoby, S. 1985. Employing Bureaucracy. New York: Columbia University Press.
52. Karasek, R., and T. Theorell. 1990. Healthy Work: Stress, Productivity and the Reconstruction of Working Life. New York: Basic Books.
53. Karasek, R. A. 1979. "Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign." Administrative Science Quarterly 24:285-308.
54. Kim, J., and A. Campagna. 1991. "Effects of Flexitime on Employee Attendance and Performance: A Field Experiment." Academy of Management Journal 24(4):729-41.
55. Kossek, E. E., and C. Ozeki. 1998. "Work-Family Conflict, Policies, and the Job-Life Satisfaction Relationship: A Review and Directions for Organizational Behavior Human Resources Research." Journal of Applied Psychology 83(2):139-49.
56. Lambert, S. J. 2000. "Added Benefits: The Link Between Work-Life Benefits and Organizational Citizenship Behavior." Academy of Management Journal 43(5):801-15.
57. Larson, J. H., S. M. Wilson, and R. Beley. 1994. "The Impact of Job Insecurity on Marital and Family Relationships." Family Relations 43:138-43.
58. Lawler, E., and D. Hall. 1970. "Relationship of Job Characteristics to Job Involvement, Satisfaction, and Intrinsic Motivation." Journal of Applied Psychology 54:305-12.
59. Leonard, J. S. 1987. "Carrots and Sticks: Pay, Supervision, and Turnover." Journal of Labor Economics 5:s136-52.
60. Lobel, S. A. 1999. "Impacts of Diversity and Work-Life Initiatives in Organizations." In Handbook of Gender and Work, edited by Gary N. Powell. Thousand Oaks, CA: Sage.
61. McGuire, J. B., and J. R. Liro. 1987. "Absenteeism and Flexible Work Schedules." Public Personnel Management 16(1):47-59.
62. Milkovich, G. T., and L. Gomez. 1976. "Day Care and Selected Employee Work Behaviors." Academy of Management Journal 19(l):111.
63. Milcovich, G. T., and J. M. Newman. 1999. Compensation. Boston: Irwin/McGraw-Hill.
64. Miller, T. L. 1984. "The Effects of Employer-Sponsored Child Care on Employee Absenteeism, Turnover. Productivity, Recruitment or Job Satisfaction: What Is Claimed and What Is Known." Personnel Psychology 37(2):277-90.
65. Mitchell, O. 1982. "Fringe Benefits and Labor Mobility" Journal of Human Resources 17(2):286-98.
66. Moen, P., and Y. Yu. 1999. "Having It All: Overall Work/Life Success in Two-Earner Families." Research in the Sociology of Work 7:109-39.
67. Moen, P., with Harsis-Abbott, S. Lee, and P. Roehling. 1999. The Cornell Couples and Careers Study. Ithaca, NY: Cornell Employment and Family Careers Institute.
68. Osterman, P. 1987. "Turnover, Employment Security, and the Performance of the Firm." In Human Resources and the Performance of the Firm, edited by M. Kleiner, M. Roomkin, and S. W. Salsburg. Madison. WI: Industrial Relations Research Association.
69. Parasuraman, S., J. H. Greenhaus, and C. S. Granrose. 1992. "Role Stressors, Social Support, and Well-Being among Two-Career Couples." Journal of Organizational Behavior 13(4):339-56.
70. Perlow, L. A. 1997. Finding Time: How Corporations, Individuals, and Families Can Benefit from New Work Practices. Ithaca, NY: Cornell University Press.
71. Perry-Smith, J. E., and T. C. Blum. 2000. "Work-Family Human Resource Bundles and Perceived Organizational Performance." Academy of Management Journal 43(6):1107-17.
72. Pierce, J., and J. Newstrom. 1983. "The Design of Flexible Work Schedules and Employee Responses: Relationships and Process." Journal of Occupational Behaviour 4:247-62.
73. Pierce, J., J. W. Newstrom, R. B. Dunham, and A. E. Barber. 1989. Alternative Work Schedules. Boston: Allyn and Bacon.
74. Powell, I., M. Montgomery, and J. Cosgrove. 1994. "Compensation Structure and Establishment Quit and Fire Rates" Industrial Relations 33(2):229-48.
75. Raabe, P. H. 1990. "The Organizational Effects of Workplace Family Policies." Journal of Family Issues 11(4):477-91.
76. Rayman, P., L. Bailyn, J. Dickert, and F. Carre. 1999. "Designing Organizational Solutions to Integrate Work and Life." Women in Management Review, 14(5):164-76.
77. Ronen, S. 1984. Alternative Work Schedules: Selecting, Implementing and Evaluating. Homewood, IL: Dow Jones-Irwin.
78. Scandura, T. A., and M. J. Lankau. 1997. "Relationships of Gender, Family Responsibility and Flexible Work Hours to Organizational Commitment and Job Satisfaction." Journal of Organizational Behavior 18:377-91.
79. Shaw, J., J. Delery. G. D. Jenkins, Jr., and N. Gupta. 1998. "An Organization-Level Analysis of Voluntary and Involuntary Turnover." Academy of Management Journal 41(5):511 25.
80. Shinn, M., Wong, N. W., Simko, P. A., and Ortiz-Torres, B. 1989. "Promoting the Well-Being of Working Parents: Coping, Social Support, and Flexible Job Schedules." American Journal of Community Psychology 17(1):31-55.
81. Stroh, L. K., J. M. Brett, and A. H. Reilly. 1996. "Family Structure, Glass Ceiling, and Traditional Explanations for the Differential Rate of Turnover of Female and Male Managers." Journal of Vocational Behavior 49(1):99-118.
82. Swart, J. C. 1985. "Clerical Workers on Flexitime: A Survey of Three Industries." Personnel 62:40-4.
83. Thomas, L. T. and D. C. Ganster. 1995. "Impact of Family-Supportive Work Variables on Work-Family Conflict and Strain: A Control Perspective." Journal of Applied Psychology 80(1):6-15.
84. U.S. Council of Economic Advisers. 2000. The Annual Report of the Council of Economic Advisers. Washington: U.S. Government Printing Office.
85. Voydanoff, P. 1990. "Economic Distress and Family Relations: A Review of the Eighties." Journal of Marriage and the Family 52:1099-115.
86. Wallace, J. E. 1997. "It's About Time: A Study of Hours Worked and Work Spillover Among Law Firm Lawyers." Journal of Vocational Behavior 50(2):227-48.
87. Watson, D., and L. A. Clark. 1984. "Negative Affectivity: The Disposition to Experience Aversive Emotional States," Psychological Bulletin 96:465-90.
88. Watson, D., and A. K. Slack. 1993. "General Factors of Affective Temperament and Their Relation to Job Satisfaction Over Time." Organizational Behavior and Human Decision Processes 54(2 ):181-202.
89. Welch, J. R., and D. Gordon. 1980. "Assessing the Impact of Flexitime on Productivity." MSU Business Horizons 23:61-5.
90. Youngblood, S. A., and K. Chambers-Cook. 1984. "Child Care Assistance Can Improve Employee Attitudes and Behavior." The Personnel Administrator 29(2):45-50.
91. Zippo, M. 1984. "Flexitime in the Utilities Industry." Personnel 61:42-4.