Communication-focused business process redesign: Assessing a communication flow optimization model through an action research study at a defense contractor

IEEE Transactions on Professional Communication

Volumn 46, Issue 1, 2003, Pages 35-54

  Kock, Ned ^a  

^a LEHIGH UNIVERSITY   (United States)

Author keywords

Action research; Communication flow optimization; Data triangulation; Organizational communication; Process redesign; Qualitative research

Indexed keywords

ENGINEERING RESEARCH; OPTIMIZATION; REENGINEERING; SYSTEMS ANALYSIS;

COMMUNICATION FLOW OPTIMIZATION; COMMUNICATION-FOCUSED BUSINESS PROCESS DESIGN; DATA TRIANGULATION; PROCESS REDESIGN; QUALITATIVE RESEARCH;

COMMUNICATION;

EID: 0037352594     PISSN: 03611434     EISSN: None     Source Type: Journal    
DOI: 10.1109/tpc.2002.808350     Document Type: Article

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