The nature of data, information and knowledge exchanges in business processes: Implications for process improvement and organizational learning

The Learning Organization

Volumn 4, Issue 2, 1997, Pages 70-80

  Kock, Nereu F ^a   McQueen, Robert J ^b   Corner, James L ^b  

^a Temple University   (United States)

^b UNIVERSITY OF WAIKATO   (New Zealand)

Author keywords

Action research; BPR; Brazil; New Zealand; Organizational learning

Indexed keywords

EID: 0002783884     PISSN: 09696474     EISSN: 1758905     Source Type: Journal    
DOI: 10.1108/09696479710160915     Document Type: Article

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