Compensatory adaptation to a lean medium: An action research investigation of electronic communication in process improvement groups

IEEE Transactions on Professional Communication

Volumn 44, Issue 4, 2001, Pages 267-285

  Kock, N ^a  

^a TEMPLE UNIVERSITY   (United States)

Author keywords

Action research; Collaborative technologies; Compensatory adaptation model; Electronic communication; Knowledge sharing; Media richness theory; New Zealand; Process improvement; Social influence model

Indexed keywords

COMPUTER SUPPORTED COOPERATIVE WORK; ECONOMIC AND SOCIAL EFFECTS; SOCIAL SCIENCES;

ELECTRONIC COMMUNICATION;

KNOWLEDGE BASED SYSTEMS;

EID: 0035581897     PISSN: 03611434     EISSN: None     Source Type: Journal    
DOI: 10.1109/47.968108     Document Type: Article

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