The potential of virtual communities in the insurance industry in the UK and Greece

International Journal of Information Management

Volumn 23, Issue 1, 2003, Pages 41-53

  Kardaras, Dimitris ^a   Karakostas, Bill ^b   Papathanassiou, Eleutherios ^c  

^a LONDON SOUTH BANK UNIVERSITY   (United Kingdom)

^b CITY UNIVERSITY   (United Kingdom)

^c ATHENS UNIVERSITY OF ECONOMICS AND BUSINESS   (Greece)

Author keywords

Insurance companies; Survey; Virtual communities

Indexed keywords

CUSTOMER SATISFACTION; INSURANCE; INTERNET; SURVEYS;

INFORMATION SYSTEMS;

ELECTRONIC COMMUNITIES;

EID: 0037291134     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0268-4012(02)00067-1     Document Type: Article

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