메뉴 건너뛰기




Volumn 14, Issue 1, 2003, Pages 18-31

The use of rewards to increase and decrease trust: Mediating processes and differential effects

Author keywords

Attribution Theory; Computer Mediated Communication; Cooperation Competition; Interpersonal Trust; Rewards

Indexed keywords


EID: 0037289014     PISSN: 10477039     EISSN: None     Source Type: Journal    
DOI: 10.1287/orsc.14.1.18.12809     Document Type: Article
Times cited : (239)

References (55)
  • 2
    • 0002547623 scopus 로고    scopus 로고
    • Interdependence and controversy in group decision making: Antecedents to effective self-managing teams
    • Alper, S., D. Tjosvold, K. S. Law. 1998. Interdependence and controversy in group decision making: Antecedents to effective self-managing teams. Organ. Behavior and Human Decision Processes 74(1) 33-52.
    • (1998) Organ. Behavior and Human Decision Processes , vol.74 , Issue.1 , pp. 33-52
    • Alper, S.1    Tjosvold, D.2    Law, K.S.3
  • 4
    • 0000372049 scopus 로고
    • Representing and testing organizational theories: A holistic construal
    • Bagozzi, R. P., L. W. Phillips. 1982. Representing and testing organizational theories: A holistic construal. Admin. Sci. Quart. 27(3) 459-489.
    • (1982) Admin. Sci. Quart. , vol.27 , Issue.3 , pp. 459-489
    • Bagozzi, R.P.1    Phillips, L.W.2
  • 5
    • 0023020183 scopus 로고
    • The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations
    • Baron, R.M., D.A. Kenny. 1986. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations, J. Personality and Soc. Psych. 51(6) 1173-1182.
    • (1986) J. Personality and Soc. Psych. , vol.51 , Issue.6 , pp. 1173-1182
    • Baron, R.M.1    Kenny, D.A.2
  • 6
    • 77956834782 scopus 로고
    • Self-perception theory
    • L. Berkowitz, ed. Academic, New York
    • Bern, D. J. 1972. Self-perception theory. L. Berkowitz, ed. Advances in Experimental Social Psychology, vol. 6. Academic, New York, 1-62.
    • (1972) Advances in Experimental Social Psychology , vol.6 , pp. 1-62
    • Bern, D.J.1
  • 7
    • 0001094311 scopus 로고
    • An integration of process and decision scheme explanations of group problem solving performance
    • Bottger, P., P. Yetton. 1988. An integration of process and decision scheme explanations of group problem solving performance. Organ. Behavior and Human Decision Processes 42(2) 234-249.
    • (1988) Organ. Behavior and Human Decision Processes , vol.42 , Issue.2 , pp. 234-249
    • Bottger, P.1    Yetton, P.2
  • 8
    • 0000594949 scopus 로고
    • Communication factors and trust: An exploratory study
    • Butler, J. K., R. S. Cantrell. 1994. Communication factors and trust: An exploratory study. Psych. Rep. 74(1) 33-34.
    • (1994) Psych. Rep. , vol.74 , Issue.1 , pp. 33-34
    • Butler, J.K.1    Cantrell, R.S.2
  • 9
    • 0003139467 scopus 로고    scopus 로고
    • Managing a virtual workplace
    • Cascio, W. F. 2000. Managing a virtual workplace. Acad. Management Executive 14(3) 81-90.
    • (2000) Acad. Management Executive , vol.14 , Issue.3 , pp. 81-90
    • Cascio, W.F.1
  • 10
    • 84973587732 scopus 로고
    • A coefficient of agreement for nominal scales
    • Cohen, J. 1960. A coefficient of agreement for nominal scales. Educational and Psych. Measurement 20(1) 37-46.
    • (1960) Educational and Psych. Measurement , vol.20 , Issue.1 , pp. 37-46
    • Cohen, J.1
  • 12
    • 0002034110 scopus 로고    scopus 로고
    • The organizational trust inventory (OTI): Development and validation
    • R. M. Kramer and T. R. Tyler, eds. Sage, Thousand Oaks, CA
    • Cummings, L. L., P. Bromiley. 1996. The organizational trust inventory (OTI): Development and validation. R. M. Kramer and T. R. Tyler, eds. Trust in Organizations: Frontiers of Theory and Research. Sage, Thousand Oaks, CA, 302-330.
    • (1996) Trust in Organizations: Frontiers of Theory and Research , pp. 302-330
    • Cummings, L.L.1    Bromiley, P.2
  • 13
    • 84964117668 scopus 로고
    • An experimental study of the effects of cooperation and competition upon group process
    • Deutsch, M. 1949a. An experimental study of the effects of cooperation and competition upon group process. Human Relations 2(3) 199-231.
    • (1949) Human Relations , vol.2 , Issue.3 , pp. 199-231
    • Deutsch, M.1
  • 14
    • 84964112389 scopus 로고
    • A theory of co-operation and competition
    • _. 1949b. A theory of co-operation and competition. Human Relations 2(2) 129-152.
    • (1949) Human Relations , vol.2 , Issue.2 , pp. 129-152
  • 15
    • 0002627313 scopus 로고
    • Attribution theory: A meta-analysis of attributional hypotheses
    • E. A. Locke, ed. Lexington Books, Lexington, MA
    • De Vader, C. L., A. G. Bateson, R. G. Lord. 1986. Attribution theory: A meta-analysis of attributional hypotheses. E. A. Locke, ed. Generalizing from Laboratory to Field Settings. Lexington Books, Lexington, MA, 63-81.
    • (1986) Generalizing from Laboratory to Field Settings , pp. 63-81
    • De Vader, C.L.1    Bateson, A.G.2    Lord, R.G.3
  • 16
    • 0035617309 scopus 로고    scopus 로고
    • The rote of trust in organizational settings
    • Dirks, K.T., D.L. Ferrin. 2001. The rote of trust in organizational settings. Organ. Sci. 12(4) 450-467.
    • (2001) Organ. Sci. , vol.12 , Issue.4 , pp. 450-467
    • Dirks, K.T.1    Ferrin, D.L.2
  • 17
    • 85047683078 scopus 로고    scopus 로고
    • Trust in leadership: Meta-analytic findings and implications for research and practice
    • _, _. 2002. Trust in leadership: Meta-analytic findings and implications for research and practice. J. Appl. Psych. 87(4) 611-628.
    • (2002) J. Appl. Psych. , vol.87 , Issue.4 , pp. 611-628
  • 18
    • 84986706408 scopus 로고
    • A note on the role of laboratory methodologies in applied behavioural research: Don't throw out the baby with the bath water
    • Dobbins, G., I. Lane, D. Steiner. 1988. A note on the role of laboratory methodologies in applied behavioural research: Don't throw out the baby with the bath water. J. Organ. Behavior 9(3) 281-286.
    • (1988) J. Organ. Behavior , vol.9 , Issue.3 , pp. 281-286
    • Dobbins, G.1    Lane, I.2    Steiner, D.3
  • 20
    • 0030554032 scopus 로고    scopus 로고
    • Effects of suspicion on attributional thinking and the correspondence bias
    • Fein, S. 1996. Effects of suspicion on attributional thinking and the correspondence bias. J. Personality and Soc. Psych. 70(6) 1164-1184.
    • (1996) J. Personality and Soc. Psych. , vol.70 , Issue.6 , pp. 1164-1184
    • Fein, S.1
  • 21
    • 21844513852 scopus 로고
    • Judging others in the shadow of suspicion
    • _, J. L. Hilton. 1994. Judging others in the shadow of suspicion. Motivation & Emotion 18(2) 167-198.
    • (1994) Motivation & Emotion , vol.18 , Issue.2 , pp. 167-198
    • Hilton, J.L.1
  • 22
    • 0001247824 scopus 로고
    • Beyond attribution theory: Cognitive processes in performance appraisal
    • Feldman, J. M. 1981. Beyond attribution theory: Cognitive processes in performance appraisal. J. Appl. Psych. 66(2) 127-148.
    • (1981) J. Appl. Psych. , vol.66 , Issue.2 , pp. 127-148
    • Feldman, J.M.1
  • 24
    • 0001353714 scopus 로고
    • Perceiver-induced constraint: Interpretations of self-generated reality
    • Gilbert, D. T., E. E. Jones. 1986. Perceiver-induced constraint: Interpretations of self-generated reality. J. Personality and Soc. Psych. 50(2) 269-280.
    • (1986) J. Personality and Soc. Psych. , vol.50 , Issue.2 , pp. 269-280
    • Gilbert, D.T.1    Jones, E.E.2
  • 25
    • 0029181376 scopus 로고
    • The correspondence bias
    • _, P.S. Malone. 1995. The correspondence bias. Psych. Bull. 117(1) 21-38.
    • (1995) Psych. Bull. , vol.117 , Issue.1 , pp. 21-38
    • Malone, P.S.1
  • 26
    • 84965388200 scopus 로고
    • Unitizing and categorizing problems in coding qualitative data
    • Guetzkow, H. 1950. Unitizing and categorizing problems in coding qualitative data. J. Clinical Psych. 6(1) 47-58.
    • (1950) J. Clinical Psych. , vol.6 , Issue.1 , pp. 47-58
    • Guetzkow, H.1
  • 30
    • 77956798433 scopus 로고
    • From acts to dispositions: The attribution process in person perception
    • L. Berkowitz, ed. Academic Press, New York
    • _, K. E. Davis. 1965. From acts to dispositions: The attribution process in person perception. L. Berkowitz, ed. Advances in Experimental Social Psychology, vol. 2. Academic Press, New York, 219-266.
    • (1965) Advances in Experimental Social Psychology , vol.2 , pp. 219-266
    • Davis, K.E.1
  • 31
    • 0000902537 scopus 로고
    • Role playing variations and their informational value for person perception
    • _, _, K. J. Gergen. 1961. Role playing variations and their informational value for person perception. J. Abnormal Soc. Psych. 63(2) 302-310.
    • (1961) J. Abnormal Soc. Psych. , vol.63 , Issue.2 , pp. 302-310
    • Gergen, K.J.1
  • 32
    • 0002395197 scopus 로고
    • Attribution theory in social psychology
    • D. Levine, ed. University of Nebraska Press, Lincoln, NE
    • Kelley, H. H. 1967. Attribution theory in social psychology. D. Levine, ed. Nebraska Symposium on Motivation, vol. 15. University of Nebraska Press, Lincoln, NE, 192-240.
    • (1967) Nebraska Symposium on Motivation , vol.15 , pp. 192-240
    • Kelley, H.H.1
  • 33
    • 0001743681 scopus 로고
    • The processes of causal attribution
    • _. 1973. The processes of causal attribution. Amer. Psych. 28(2) 107-128.
    • (1973) Amer. Psych. , vol.28 , Issue.2 , pp. 107-128
  • 34
    • 79951893295 scopus 로고
    • Risk as a determinant of trust
    • Koller, M. 1988. Risk as a determinant of trust. Basic and Appl. Soc. Psych. 9(4) 265-276.
    • (1988) Basic and Appl. Soc. Psych. , vol.9 , Issue.4 , pp. 265-276
    • Koller, M.1
  • 35
    • 0036336914 scopus 로고    scopus 로고
    • Trust in the face of conflict: The role of managerial trustworthy behavior and organizational context
    • Korsgaard, M. A., S. E. Brodt, E. M. Whitener. 2002. Trust in the face of conflict: The role of managerial trustworthy behavior and organizational context. J. Appl. Psych. 87(2) 312-319.
    • (2002) J. Appl. Psych. , vol.87 , Issue.2 , pp. 312-319
    • Korsgaard, M.A.1    Brodt, S.E.2    Whitener, E.M.3
  • 36
    • 21844503601 scopus 로고
    • Building commitment, attachment, and trust in strategic decision-making teams: The role of procedural justice
    • _, D. M. Schweiger, H. J. Sapienza. 1995. Building commitment, attachment, and trust in strategic decision-making teams: The role of procedural justice. Acad. Management J. 38(1) 60-84.
    • (1995) Acad. Management J. , vol.38 , Issue.1 , pp. 60-84
    • Schweiger, D.M.1    Sapienza, H.J.2
  • 37
    • 23144435923 scopus 로고    scopus 로고
    • Trust and distrust in organizations: Emerging perspectives, enduring questions
    • Kramer, R. M. 1999. Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual Rev. Psych. 50 569-598.
    • (1999) Annual Rev. Psych. , vol.50 , pp. 569-598
    • Kramer, R.M.1
  • 38
    • 0001748397 scopus 로고
    • Attributing trustworthiness in supervisor-worker relations
    • Kruglanski, A.W. 1970. Attributing trustworthiness in supervisor-worker relations. J. Experiment. Soc. Psych. 6(2) 214-232.
    • (1970) J. Experiment. Soc. Psych. , vol.6 , Issue.2 , pp. 214-232
    • Kruglanski, A.W.1
  • 39
    • 21844498453 scopus 로고
    • An input-process-output analysis of influence and performance in problem-solving groups
    • Littlepage, G. E., G. W. Schmidt, E. W. Whisler, A. G. Frost. 1995. An input-process-output analysis of influence and performance in problem-solving groups. J. Personality and Soc. Psych. 69(5) 877-889.
    • (1995) J. Personality and Soc. Psych. , vol.69 , Issue.5 , pp. 877-889
    • Littlepage, G.E.1    Schmidt, G.W.2    Whisler, E.W.3    Frost, A.G.4
  • 40
    • 0002123698 scopus 로고
    • Generalizing from laboratory to field: Ecological validity or abstraction of essential elements?
    • E. A. Locke, ed. Lexington Books, Lexington, MA
    • Locke, E. A. 1986. Generalizing from laboratory to field: Ecological validity or abstraction of essential elements? E. A. Locke, ed. Generalizing from Laboratory to Field Settings. Lexington Books, Lexington, MA, 3-9.
    • (1986) Generalizing from Laboratory to Field Settings , pp. 3-9
    • Locke, E.A.1
  • 42
    • 0009925685 scopus 로고    scopus 로고
    • Initial trust formation in new organizational relationships
    • McKnight, D. H., L. L. Cummings, N. L. Chervany. 1998. Initial trust formation in new organizational relationships. Acad. Management Rev. 23(3) 473-490.
    • (1998) Acad. Management Rev. , vol.23 , Issue.3 , pp. 473-490
    • McKnight, D.H.1    Cummings, L.L.2    Chervany, N.L.3
  • 43
    • 0001597317 scopus 로고
    • Checking the success of manipulations in marketing experiments
    • Perdue, B. C., J. O. Summers. 1986. Checking the success of manipulations in marketing experiments. J. Marketing Res. 23(4) 317-326.
    • (1986) J. Marketing Res. , vol.23 , Issue.4 , pp. 317-326
    • Perdue, B.C.1    Summers, J.O.2
  • 44
    • 0000893909 scopus 로고
    • Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors
    • Podsakoff, P. M., S. B. MacKenzie, R. H. Moorman, R. Fetter. 1990. Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. Leadership Quart. 1(2) 107-142.
    • (1990) Leadership Quart. , vol.1 , Issue.2 , pp. 107-142
    • Podsakoff, P.M.1    Mackenzie, S.B.2    Moorman, R.H.3    Fetter, R.4
  • 45
    • 57649209186 scopus 로고    scopus 로고
    • Not so different after all: A cross-discipline view of trust
    • Rousseau, D. M., S. B. Sitkin, R. S. Burt, C. Camerer. 1998. Not so different after all: A cross-discipline view of trust. Acad. Management Rev. 23(3) 393-404.
    • (1998) Acad. Management Rev. , vol.23 , Issue.3 , pp. 393-404
    • Rousseau, D.M.1    Sitkin, S.B.2    Burt, R.S.3    Camerer, C.4
  • 47
    • 0001599548 scopus 로고
    • Attribution of the "causes" of performance: A general alternative interpretation of cross-sectional research on organizations
    • Staw, B. M. 1975. Attribution of the "causes" of performance: A general alternative interpretation of cross-sectional research on organizations. Organ. Behavior and Human Performance 13(3) 414-432.
    • (1975) Organ. Behavior and Human Performance , vol.13 , Issue.3 , pp. 414-432
    • Staw, B.M.1
  • 48
    • 0000303741 scopus 로고
    • Surveillance and trust
    • Strickland, L. H. 1958. Surveillance and trust. J. Personality 26(2) 200-215.
    • (1958) J. Personality , vol.26 , Issue.2 , pp. 200-215
    • Strickland, L.H.1
  • 49
    • 0013468901 scopus 로고
    • Effects of cooperative and competitive interdependence and task complexity on subordinates' productivity, perception of leader, and group development
    • Tjosvold, D. 1982. Effects of cooperative and competitive interdependence and task complexity on subordinates' productivity, perception of leader, and group development. Canadian J. Behavioural Sci. 14(1) 24-34.
    • (1982) Canadian J. Behavioural Sci. , vol.14 , Issue.1 , pp. 24-34
    • Tjosvold, D.1
  • 50
    • 84973744450 scopus 로고
    • Cooperation theory and organizations
    • _. 1984. Cooperation theory and organizations. Human Relations 37(9) 743-767.
    • (1984) Human Relations , vol.37 , Issue.9 , pp. 743-767
  • 51
    • 84965932817 scopus 로고
    • Dynamics within participation: An experimental investigation
    • _. 1985. Dynamics within participation: An experimental investigation. Group and Organ. Stud. 10(3) 260-277.
    • (1985) Group and Organ. Stud. , vol.10 , Issue.3 , pp. 260-277
  • 52
    • 21744445449 scopus 로고    scopus 로고
    • How did they do that? The ways and means of studying group process
    • L. L. Cummings and B. M. Staw, eds. JAI Press Inc., Greenwich, CT
    • Weingart, L. R. 1997. How did they do that? The ways and means of studying group process. L. L. Cummings and B. M. Staw, eds. Research in Organizational Behavior, vol. 19. JAI Press Inc., Greenwich, CT, 189-239.
    • (1997) Research in Organizational Behavior , vol.19 , pp. 189-239
    • Weingart, L.R.1
  • 53
    • 0032399422 scopus 로고    scopus 로고
    • Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior
    • Whitener, E. M., S. E. Brodt, M. A. Korsgaard, J. M. Werner. 1998. Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior. Acad. Management Rev. 23(3) 513-530.
    • (1998) Acad. Management Rev. , vol.23 , Issue.3 , pp. 513-530
    • Whitener, E.M.1    Brodt, S.E.2    Korsgaard, M.A.3    Werner, J.M.4
  • 54
    • 0000569957 scopus 로고
    • The role of team development in organizational effectiveness: A critical review
    • Woodman, R. W, J. J. Sherwood. 1980. The role of team development in organizational effectiveness: A critical review. Psych. Bull. 88(1) 166-186.
    • (1980) Psych. Bull. , vol.88 , Issue.1 , pp. 166-186
    • Woodman, R.W.1    Sherwood, J.J.2
  • 55
    • 84964190751 scopus 로고
    • The impact of an organizational development program on perceptions of interpersonal, group, and organization functioning
    • Zand, D., F. Steele, S. Zalking. 1969. The impact of an organizational development program on perceptions of interpersonal, group, and organization functioning. J. Appl. Behavioral Sci. 5(3) 393-410.
    • (1969) J. Appl. Behavioral Sci. , vol.5 , Issue.3 , pp. 393-410
    • Zand, D.1    Steele, F.2    Zalking, S.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.