A core value model for implementing total quality management in small organisations

The TQM Magazine

Volumn 15, Issue 2, 2003, Pages 71-81

  Hansson, Jonas ^a   Klefsjö, Bengt ^a  

^a LULEÅ UNIVERSITY OF TECHNOLOGY   (Sweden)

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER SATISFACTION; INDUSTRIAL ECONOMICS; INDUSTRIAL MANAGEMENT; PERSONNEL TRAINING; SOCIETIES AND INSTITUTIONS;

TOTAL QUALITY MANAGEMENT (TQM);

QUALITY CONTROL;

EID: 0037232915     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780310461071     Document Type: Article

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