The impact of human resource management practices on operational performance: Recognizing country and industry differences

Journal of Operations Management

Volumn 21, Issue 1, 2003, Pages 19-43

  Ahmad, Sohel ^a   Schroeder, Roger G ^b  

^a ST CLOUD STATE UNIVERSITY   (United States)

^b UNIVERSITY OF MINNESOTA   (United States)

Author keywords

Human resource OM interface; Operational performance improvement; Staffing; Strategic human resource management

Indexed keywords

DECISION MAKING; MERGERS AND ACQUISITIONS; PERFORMANCE; PERSONNEL; SOCIETIES AND INSTITUTIONS;

GLOBALIZATION;

INDUSTRIAL MANAGEMENT;

EID: 0037213104     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0272-6963(02)00056-6     Document Type: Article

References (63)

1. Anderson J.C., Rungtusanatham M., Schroeder R.G. A theory of quality management underlying the Deming management method. Academy of Management Review. 19(3):1994;472-509.
2. Arthur J.B. Effects of human resource systems on manufacturing performance and turnover. Academy of Management Journal. 37(3):1994;670-687.
3. Barney J. Firm resources and sustained competitive advantage. Journal of Management. 17:1991;99-120.
4. Barney J. Looking inside for competitive advantage. Academy of Management Executive. 9(4):1995;49-61.
5. Baron R.M., Kenny D.A. The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology. 51(6):1986;1173-1182.
6. Becker B., Gerhart B. The impact of human resource management on organizational performance: progress and prospect. Academy of Management Journal. 39(4):1996;779-801.
7. Boxall P., Steeneveld M. Human resource strategy and competitive advantage: a longitudinal study of engineering consultancies. Journal of Management Studies. 36(4):1999;443-444.
8. Coff R.W. Human assets and management dilemmas: coping with hazards on the road to resource-based theory. Academy of Management Review. 22(2):1997;374-402.
9. Collis D.J., Montgomery C.A. Competing on resources: strategy for the 1990s. Harvard Business Review. 73(4):1995;118-128.
10. Deci E.L. The effects of contingent and non-contingent rewards and controls on intrinsic motivation. Organizational Behavior and Human Performance. 3:1972;217-229.
11. Delery J.E., Doty D.H. Modes of theorizing in strategic human resource management: tests of universalistic, contingency, and configurational performance predictions. Academy of Management Journal. 39(4):1996;802-835.
12. Drazin R., Van de Ven A.H. Alternative forms of fit in contingency theory. Administrative Science Quarterly. 30:1985;514-539.
13. Dyer L., Reeves T. Human resource strategies and firm performance: what do we know and where do we need to go? The International Journal of Human Resource Management. 6(3):1995;656-670.
14. Flynn, B.B., Schroeder, R.G., Sakakibara, S., 1996. The relationship between quality management practices and performance: synthesis of findings from the world class manufacturing project. In: Fedor, D.B., Ghosh, S. (Eds.), Advances in the Management of Organizational Quality, Vol. 1, JAI Press, Greenwich, CT, pp. 141-184.
15. Galpin, T.J., Herndon, M., 2000. The Complete Guide to Mergers and Acquisitions. Jossey-Bass Publishers, San Francisco, CA.
16. Gerhart B., Milkovich G.T. Organizational differences in managerial compensation and firm performance. Academy of Management Journal. 33:1990;663-691.
17. Graybill, F.A., 1961. An Introduction to Linear Statistical Models, Vol. 1. McGraw-Hill, New York.
18. Jr. Hair, J.F, Anderson, R.E., Tatham, R.L., Black, W.C., 1998. Multivariate Data Analysis. Prentice Hall, Upper Saddle River, NJ.
19. Hayes, R.H., Wheelwright, S.C., 1984. Restoring Our Competitive Edge: Competing through Manufacturing. Wiley, New York.
20. Henderson J.C., Lee S. Managing I/S design teams: a control theories perspective. Management Science. 38:1992;757-777.
21. Hill, T., 1989. Manufacturing Strategy Text and Cases. Irwin, Homewood, IL.
22. Hofstede, G., 1980. Culture's Consequences. Sage, Beverly Hills, CA.
23. Huselid M.A. The impact of human resource management practices on turnover, productivity, and corporate financial performance. Academy of Management Journal. 38(3):1995;635-672.
24. Huselid M.A., Jackson S.E., Schuler R.S. Technical and strategic human resource management effectiveness as determinants of firm performance. Academy of Management Journal. 40(1):1997;171-188.
25. Ichniowski, C., Shaw K. The effects of human resource management systems on economic performance: an international comparison of US and Japanese plants. Management Science. 45(5):1999;704-721.
26. Ichniowski, C., Shaw, K., Prennushi, G., 1993. The effect of human resource management practices on productivity. Columbia University, unpublished paper.
27. Jayaram J., Droge C., Vickery S.K. The impact of human resource management practices on manufacturing performance. Journal of Operations Management. 18:1999;1-20.
28. Kalleberg A.L., Moody J.W. Human resource management and organizational performance. American Behavioral Scientist. 37(7):1994;948-962.
29. Kathuria R., Partovi F.Y. Work force management practices for manufacturing flexibility. Journal of Operations Management. 18:1999;21-39.
30. Kinnie N.J., Staughton R.V.W. Implementing manufacturing strategy: the human resource management contribution. International Journal of Operations and Production Management. 11(9):1991;24-40.
31. Kohn A. Why incentive plans cannot work. Harvard Business Review. 71:1993a;54-60.
32. Kohn, A., 1993b. Punished by Rewards: The Trouble with Gold Stars, Incentive Plans, A's, Praise, and Other Bribes. Houghton Mifflin, Boston, MA.
33. Lado A.A., Wilson M.C. Human resource systems and sustained competitive advantage: a competency-based perspective. Academy of Management Journal. 19(4):1994;699-727.
34. Lawler, E.E., Rhode, J.G., 1976. Information and Control in Organizations. Goodyear Publishing Company, Pacific Palisades, CA.
35. Legare T.L. The human side of mergers and acquisitions. Human Resource Planning. 21(1):1998;32-41.
36. Lei, D., Hitt M.A. Strategic restructuring and outsourcing: the effect of mergers and acquisitions and LBOs on building firm skills and capabilities. Journal of Management. 21:1995;835-859.
37. Lepak D.P., Snell S.A. The human resource architecture: toward a theory of human capital allocation and development. Academy of Management Review. 24(1):1999;31-48.
38. Lubatkin M., Schweiger D., Weber Y. Top management turnover in related M&A's: an additional test of the theory of relative standing. Journal of Management. 25(1):1999;55-73.
39. MacDuffie J.P. Human resource bundles and manufacturing performance: organizational logic and flexible production systems in the World Auto Industry. Industrial and Labor Relations Review. 48(2):1995;197-221.
40. MacDuffie, J.P., Kochan T.A. Do US firms invest less in human resources? Training in the world auto industry. Industrial Relations. 34(2):1995;147-168.
41. Morishima, M. Embedding HRM in a social context. British Journal of Industrial Relations. 33(4):1995;617-640.
42. Mowday R.T., Steers R.M. The measurement of organizational commitment. Journal of Vocational Behavior. 14:1979;224-247.
43. Nunnally, J.C., 1978. Psychometric Theory. MacGraw-Hill, New York.
44. Osterman P. How common is workplace transformation and who adopts it? Industrial and Labor Relations Review. 47(2):1994;173-188.
45. Pfeffer, J., 1994. Competitive Advantage Through People. Harvard Business School Press, Boston, MA.
46. Pfeffer J. Seven practices of successful organizations. California Management Review. 40(2):1998;96-124.
47. Rousseau, D.M., 1995. Psychological Contracts in Organizations: Understanding Written and Unwritten Agreements. Sage, Thousand Oaks, CA.
48. Russell W.C. Human assets and management dilemmas: coping with hazards on the road to resource-based theory. Academy of Management Review. 22(2):1997;374-402.
49. Ryan R. Control and information in the intrapersonal sphere: an extension of cognitive evaluation theory. Journal of Personality and Social Psychology. 43:1982;450-461.
50. Salk J.E., Brannen M.Y. National culture, networks and individual influence in a multinational management team. Academy of Management Journal. 43(2):2000;191-202.
51. Schmenner, R.W., 1981. Production/Operations Management, Concepts and Situations, 1st Edition. Science Research Associates, Chicago, IL.
52. Schuler R.S., Jackson S.E. Linking competitive strategies with human resource management practices. Academy of Management Executive. 1(3):1987;207-219.
53. Schuler R.S., MacMillan I.C. Gaining competitive advantage through human resource management practices. Human Resource Management. 23:1984;241-255.
54. Scudder G.D., Hill C.A. A review and classification of empirical research in operations management. Journal of Operations Management. 16:1998;91-101.
55. Snell S.A., Dean J.W. Jr. Integrated manufacturing and human resource management: a human capital perspective. Academy of Management Journal. 35(3):1992;467-504.
56. Soderquist K., Motwani J. Quality issues in lean production implementation: a case study of a French automotive supplier. Total Quality Management. 10(8):1999;1107-1122.
57. Taylor, R.G., 1989. The role of trust in labor-management relations. Organization Development Journal, Summer, 85-89.
58. Taylor, J.C., Bowers, D.G., 1972. Survey of Organizations: A Machine Scored Standardized Questionnaire Instrument. Institute for Social Research, University of Michigan, Michigan.
59. Vickery S.K., Droge C., Markland R.E. Dimensions of manufacturing strength in the furniture industry. Journal of Operations Management. 15:1997;317-330.
60. Wheelwright S.C. Reflecting corporate strategy in manufacturing decisions. Business Horizons. 21(1):1978;57-66.
61. Williamson, O.E., 1975. Markets and Hierarchies: Analysis and Antitrust Implications. Free Press, New York.
62. Womach, J.P., Jones, D., Roos, D., 1990. The Machine That Changed the World. Rawson-Macmillan, New York.
63. Youndt M.A., Snell S.A., Dean J.W., Lepak D.P. Human resource management: manufacturing strategy and firm performance. Academy of Management Journal. 39(4):1996;836-866.